Dollar Tree’s earns a 1.1-star rating from 2974 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Affordable finds with a few hiccups
If you're on the hunt for a bargain, Dollar Tree might just be your go-to spot. I've been browsing through various customer experiences, and it's like a treasure trove for those who love a good deal. From party supplies to household goods, shoppers are finding what they need without breaking the bank. Sure, there are a few mentions of stock issues, and some folks have had a hiccup or two with online orders, but the consensus is that the in-store experience tends to be pretty smooth. Customer service seems to be a hit or miss, depending on who you ask, but hey, at a dollar a pop, it's hard to complain too much. Just a heads up, though – while the prices are unbeatable, don't expect everything to be top-shelf quality. It's all about the thrill of the hunt and the joy of the find. So, grab your shopping list, and maybe a bit of patience, and dive into the Dollar Tree adventure. Who knows what goodies you'll come out with!
Job., job, job
I have tride to Apply on line almost a Month and some of the Apps 3-4 times, and I keep getting TEX messages w/an eMail to apply to.. WILL NOT GO THROU... I worked for Tim in Palmyra, Pa.., because of being a fast Stocker and good worker, I helped Middletown, New Cumberland Up Town Harrisburg..
I like working Dollar Tree, I have been in Business most of my life.. Setting New Stores up and running Stores...
I don't now what to DUEEEEEE [protected]
Thank You
Crystl Dee Schiavoni
Recommendation: Go Back To THE EASY DAYS
I won't to work at Dollar Tree
Are you closing the store in St. Johnsbury, VT?
I'm curious about the Dollar Tree store in Saint Johnsbury Vermont. For several months now your entire snack and food isles have been completely empty, with absolutely no information, or indication when they're going to be refilled. Even the manager in the store doesn't seem to have a clue as to what is coming down the pike. It may be that that person has just been told to keep it to themselves.
Regardless, I am a big of dollar tree, and I find it really disquieting that for so many months the snack aisle has been completely empty, and does not look as if it's ever going to be filled. I'm just curious, are you closing the store? If you're not, I'd really like to know what is going on.
And since I am writing, I understand that getting enough employees to run a store in today’s market is more than challenging. But in regard to your Family Dollar store in St. Johnsbury, it has been more than an eye sore both inside and out for many years. Close it or fix it but quit running down your reputation by having such a disgraceful looking store in such a nice town.
Thank you, Jim Tidyman [protected]@gmail.com
Recommendation: A letter of intent for the St. Johnsbury Store
Are you closing the store in St. Johnsbury, VT?
I'm curious about the Dollar Tree store in Saint Johnsbury Vermont. For several months now your entire snack and food isles have been completely empty, with absolutely no information, or indication when they're going to be refilled. Even the manager in the store doesn't seem to have a clue as to what is coming down the pike. It may be that that person has just been told to keep it to themselves.
Regardless, I am a big of dollar tree, and I find it really disquieting that for so many months the snack aisle has been completely empty, and does not look as if it's ever going to be filled. I'm just curious, are you closing the store? If you're not, I'd really like to know what is going on.
And since I am writing, I understand that getting enough employees to run a store in today’s market is more than challenging. But in regard to your Family Dollar store in St. Johnsbury, it has been more than an eye sore both inside and out for many years. Close it or fix it but quit running down your reputation by having such a disgraceful looking store in such a nice town.
Thank you, Jim Tidyman jamestidyman@gmail.com
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Pros
- Unbeatable Prices: Every item just $1 or less.
- Diverse Product Range: From party supplies to groceries.
- Nationwide Presence: Convenient locations across the US.
- Seasonal Specials: Cost-effective holiday decorations.
- Frequent Inventory Updates: New finds with every visit.
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Cons
- Limited product quality
- No high-end brand options
- Inconsistent stock levels
- Narrow profit margins
Dollar Tree Complaints 2971
Service
I have gone 3 times to the same Dollar tree and same result. ONE cashier in the busiest time of the year. I left the basket of 40 items along the other 5 baskets that someone will have to put back! the manager lady said she was on break yet putting [censored] away and the other register open only for the one open closed! I left and went back 2 hours later same [censored] long line one cashier! That manager should be fired.
store at 9513 Viscount A, El Paso, Texas 79925. 12/02/2024 12:30, 2:30 pm
Desired outcome: New responsible manager for share holders and profits, courteous to customers that have issues and resolves complaints
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Extremely poor customer services
On11/13/2024 at approx. 630pm I was at the local dollar tree in Niagara Falls New York purchasing some snacks for my grandchildren. While I was standing on line, the cashier (African American female, possible in late 50s with glasses) appeared to be very upset about an incident that took place that I was not involved in or aware of. There were items on the...
Read full review of Dollar TreeService
Please post that this store does not accept 100.00 or 50. I do not live in that area. I had no idea that this store has issues with counterfeit 1,5,20. I had a 100.00 that I had gotten from the bank. The cashier acted like I was trying to past a fake 100.00. The lady behind me gave me change for 100. She did not want to stand in the line any longer cause I...
Read full review of Dollar Tree and 1 commentIs Dollar Tree Legit?
Dollar Tree earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Dollar Tree. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Dollar Tree has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Dollartree.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Dollartree.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Dollartree.com you are considering visiting, which is associated with Dollar Tree, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Dollar Tree as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Dollar Tree website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Dollar Tree has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 3% of 2971 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Dollar Tree. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Store closing early
Store address: 3200 S. Perkins Rd. Memphis TN 38118
Date: 10/23/2024
Time: 07:32 pm
The store hours on the door is to close at 8:00pm. I arrived at the store at 07:32 pm and was not allowed in the store, along with other customers standing outside the location. The young lady came to the door and wiaved her hand at us indicating that the store was closed, then turned around and walked away. This is truly unacceptable and upsetting to the residents that lives in this area for the store to close earlier than authorized and we are wasting gas and time to shop for our necessities.
Confidential Information Hidden: This section contains confidential information visible to verified Dollar Tree representatives only. If you are affiliated with Dollar Tree, please claim your business to access these details.
Given wrong product
We placed an order online and only option was pick up at the store. When we got back from picking up product we realized we were sent the wrong item. When we contacted HQ, we were told to take the product back to the store for a refund. When we got to store the store manager was VERY NASTY, would not hear us out whatsoever. The store manager stated she...
Read full review of Dollar TreeUnable to return items with receipt
I purchased some craft items from store #01024 533 sw 16th street belle glade fl. 33430 on september 27 2024. I tried to return some of the items september 29 2024 the register kept saying invalid transaction. I paid with apple pay but I came home to get the physical card to see if that would work but it didnt. The so called manager had to call someone else...
Former assistant manager store#8097
So September 11th 2024 incident occurred store manager text another manager that her daughter would not be into work not to mention she didn't text the manager that was on duty for that shift. she text the manager that was off duty for that shift the incident occurred because she was upset the manager before the day before which was September 10th it wa...
Read full review of Dollar TreeRefund return policy
I am trying to make a return and it doesn't say all sales are final I went to like three family Dollars even a family Dollar that I got purchased the stuff and they don't I have the receipt and they do not want to do a refund and y'all guys didn't say it's up to the store manager your customers would think twice by buying anything if you can't return...
Aggressive cashiers
I go to this dollar tree quite frequently with my service dogs they are alwas greeted by cashiers never a problem howeverI went to Dollar Tree on the evenin g of 014/19/2024-around 7:30 I would guesstimate I was at the register somewhere around 8 (I am reviewing my Target receipt for time as I went there directly after) The cashier who in describing has an...
Read full review of Dollar TreeRude manager
The manager Grace at the Dollar Tree by Renton Walmart, is just rude! I went over my budget forgetting the prices went up and tried to remove 2 items at first, but then having to remove another 3 items, which the sweet cashier had to get the manager to come over to do. The manager started with an annoyed look and when the cashier told her what help she...
Read full review of Dollar TreeAssociate
To Whom It May Concern: 4/17/24 I had a bad experience this morning around 9:16 a.m. with one of you all's sale associates. I purchased a couple of eyeliners from the Dollar Tree in Hammond, La the product irritated my eye, so I packed it up and attempted to return it to the Dollar Tree in Tickfaw, La I also misplaced my receipt. The sales associate M...
Read full review of Dollar TreeCustomer service
Well the customer service at your Dollar Tree store on Main Street in Chula Vista California It's honestly truly by far awful if you ask one of the employee a question there extremely rude and ignore you and walk away, and the lines are always way too long back up to the back and only one register open while the rest of your employees are all in the office...
Read full review of Dollar TreeDM and HR told employee to chase after customer and get injured
Cashier does their job correctly, rings up around 90 or so customers. One of those customers creates conflict. Manager comes over, tells cashier to "void her purchase" as customer was unable to have enough money. It happens. Customer grabs bag, runs out store. Manager told cashier "why did you not chase after her?!" That is against policy. Jessica i...
Read full review of Dollar TreeHR dm suing all
HR and dm looking to blame employees, did not talk to all employees just picked and targeted non white employee, could not find actual culprit so decided to blame and choose to discriminate non white employee! Suing HR henry! Suing dm Ronda chavez, Jennifer k. Suing dm vicy, dm wendy, hr taylor t. Suing dollar tree with no evidence, just accusations, looking to blame colored. Suing extremely discrimination on dollar tree. Not quit your All homeless [protected]@%!
Desired outcome: Put you out of business! Send you all to prison to! Bankrupt this company! 11 I 77 dollar tree! Just @@#@!
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#sudollartree. #suingfollartree! #suingdollartree! #suingronfachavez! #suingjenniterk! Suingracisthenry! #suingdollartreecorpptatehrdm&managers. #dollartreeracist! #ronfachavezjenniferkdiscrimimateshates01gg3$$ed! #suingronfachavez,henry,hr
HR DM going to sue dollar tree suing ronfachavez, jenniferk, racisthenrystopus
District managers Jennifer Kane washer and Rhonda Chavez! HR Henry, Hank Harold tolerates managers smoking marijuana at work! Managers open this store at 5AM everyday and brag about being stoned as nobody knows or notices how stoned managers get! Store manager Jessica Mejia told other managers her boyfriend is drug dealer and her 14 year old daughter is sexually abused by step daddy! Mommy too stupid and extra weak and very fragile to stop him!
We are fully aware, just do not care! Managers can get stoned all they like and getting stoned at work is a must for us at DM and HR agree! Marijuana managers! Its a new trend now! Smoking marijuana at work by store manager Jessica Mejia totally appropriate to do! Sincerely your District Manager Jennifer Kanenwasher!
Contact me @jennkanenwasher@gmail.com
Dollar tree hates their employees! We do anything to hate employees here! Managers are tolerated to hide, refuse customer service, smoke marijuana in office break room bathroom even in car parking lot! Totally tolerable! I am the District Manager at that store! Managers are tolerated to kill and hurt and hate all customers! We at HR will never terminated lazy worthless discriminatory managers here! My store is 4260 Cliff Lake rd. Eagan,MN 55122 next to Target! We love hating not serving our [censored]faced customers daily and employees steal all they like with no termination just ask about Noemi Garcia her drug addiction landed her back into rehab! As District Manager I fully support drugs and stealing and smoking marijuana at work! Because I am th DM at this store! Jennifer Kanenwasher, my partner is glasses her name is Rhonda Chavez!
Howard [censored]off! [censored] you your daughters get raped by own father Howard radford! That's the great American way! Daughters being sexually abused young age and constantly raped by father and brothers and grandparents enjoy raping granddaughter! Just like Howard Radford rapes his sisters and daughters! Right bowie!
DM forcing employee to work at different store as managers bully employees
Pretty disrespectful when the DM tells one of your employees to "work at different store, so managers here can continue bullying and discriminating minorities!" "If you dont like to be discriminated and not have days off, then go work at different store!" That's racist of DM Jenny and Rhonda to say that! Then make up excuses for managers behaviors and constant lack of help for cashiers here. Told to employee on 8-3-2023
Claimed loss: Lots of disrespect towards employees here by DM and managers
Desired outcome: Termination for managers and DM Jessica, daina, rhonda, jenny
Confidential Information Hidden: This section contains confidential information visible to verified Dollar Tree representatives only. If you are affiliated with Dollar Tree, please claim your business to access these details.
Closing early
On multiple occasions I have tried shopping at dollar tree only to discover it has closed early. These are not holidays when it happens. I do not know if the owner is aware his employees are doing this. It is the Lloyd dollar tree on weidler in NE Portland, Oregon. I showed up at 7:15pm on Sunday February 4th and it was closed. It was supposed to be open until 8pm. This has happened multiple times and not on holidays.
Desired outcome: Keep the store open for the hours it advertises
Confidential Information Hidden: This section contains confidential information visible to verified Dollar Tree representatives only. If you are affiliated with Dollar Tree, please claim your business to access these details.
The manager she is discriminating & judging people
I go to Dollartree all the time for their great selection on craft supplies. This happened again to me on Wednesday Jan 31 at around 8pm. I took my 12 yr old daughter with me & as soon as I walked in the manager was on my tail. Spying & making comments like I'll be back I'm going to check the security tapes. It's cause I have blue hair & she thinks I'm...
Read full review of Dollar TreeManager's behavior towards an employee
I was at the Dollar Tree at store # 2316, while I was checking out. The manager and another coworker were having a very degrading conversation about another employee at the location. The manager and the body employee who was sweeping the floors, were body shaming the employee in her absence. They spoke about her eating habits and more. The cashier and...
Read full review of Dollar TreeCurtain rod purchased on 01/23/2024
Karen Alexander [protected]@att.net The curtain rod I purchased on 01/23/2024 is defected. The rods are the exact size, which is causing one not being able to go into the other rod. 01/24/2024- I attempted to get a refund on this day, but I was told by the manager I needed to come back the next day to speak with the supervisor because she does not...
Read full review of Dollar TreeRude customer service
Came into Store #3662 in Camden, DE today @ 10:50, 1/24/2024 to purchase one item, and winded up with over the amount of cash, $5.00, I had on hand. Ask associate to delete two items from the receipt. I did not want to use my credit card for a small purchase. Originally i had 5 items that totaled $6.25. He didn't hear me say two items, he only deleted one...
About Dollar Tree
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".
4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.
5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.
7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.
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Overview of Dollar Tree complaint handling
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Dollar Tree Contacts
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Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service+1 (877) 755-3035+1 (877) 755-3035Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone numberCustomer Service
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Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Supportcustomerservice@dollartree.com100%Confidence score: 100%Customer Service
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Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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Dollar Tree social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024 - View all Dollar Tree contacts
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