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Dollar Tree

Dollar Tree review: Service 1

N
Author of the review
5:42 pm EST
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Please post that this store does not accept 100.00 or 50. I do not live in that area. I had no idea that this store has issues with counterfeit 1,5,20. I had a 100.00 that I had gotten from the bank. The cashier acted like I was trying to past a fake 100.00. The lady behind me gave me change for 100. She did not want to stand in the line any longer cause I would of had to walk to my car and get change from my friend. We had already been in line for 30 mins. The lady behind the nice lady started running her mouth saying she had better check to see if the money was real. Cashier did not have a pen to check it either, but this store has problems with counterfeit money? Go figure. Cashier rubbed the money on paper said the ink came off it was real. Well it did cause the money was real. My point? Post a sign on the door.Common Sense! This whole situation could of been avoided. I left there very upset! Stand in line forever then get accused of counterfeit money. I do noot think I will be going back to this cheap [censored] store.

Claimed loss: My time, my temper, my business!!

Desired outcome: Post signs everywhere if you have to.!!!!! Hire more people. Hire friendly people that work well with the public, GIVE THEM THOSE MARKERS TO USE TO CHECK THE MONEY WITH!!!!!!!

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F. Smitham
Nov 05, 2024 6:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Your frustration with the Dollar Tree experience is completely understandable. It's important for stores to communicate their payment policies clearly to avoid such situations. Consider suggesting that they post clear signage regarding which bills are accepted, as this could prevent future misunderstandings. If you feel compelled, reaching out to Dollar Tree’s customer service to share your experience can also prompt them to consider improvements in customer communication and training. Your feedback can contribute to better customer service in the future.

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    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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    Nov 20, 2024