Dollar Tree
Reviews and Complaints

I work for Dollar Tree. We have to put the ballons out in advance so people can buy them ahead. Its corporate policy. Also, we have to keep the ballons in the front of the store as an impulse item. I don't know where this Dollar Tree keeps their ballons, but ours are in an out of the way corner. And the whole shortening the string thing; Our balloons come with the strings already attached. We can't shorthen them. We can'[t elongate them. Just walk around the balloons and not in the middle of the strings.

A Dollar Tree associate.

Yes, it is widespread! I just had the same problem happen in Dublin, California. Over $500 stolen from my checking account! Charges are all over the country so I think they are taking the info and selling it to some creditcard/debt card theft ring. I hate having to deal with this and didn't realize this was a problem until I did the research and discovered it's been going on for YEARS! Never shop there again unless I pay cash.

You need to just notify your bank they will investigate & put back the monies that should not of been taken out. Don't flood the police with these matters that can be handled my another source .

Regardless if a customer is "rude" (and this comes in different forms as one perceives it), the associate (cashier) should not react in a hostile matter (which I doubt he/she did in this case). But I do understand that after awhile enough is enough (I get treated like crap too by customers but never react hostile -- very difficult). As for those items that did not work, you could have easily exchanged them; it's not a big deal. I'm sure their store manager would have been happy to do so. And YOUSHOULD is correct, no one every complains about paying a dollar for name brand items but never says anything positive either. And as far as the job app goes, please do. If you're as good a worker as you think you might be, then you'll do fine even when you go through and see what really goes on behind the scenes. Good luck and I wish you the best.

I agree with lameasses555... Dollar tree employees make minimum wage barely. And you are only paying a buck for what you get... if you want to complain go to a chain that sells high dollar merchandise. Bet you haven't said a word about anything you got at the Dollar tree that was name brand? And if you want a Job at the Tree... why in the world would you ask an employee? They get tired of saying go online to apply... but if you really want to work there, come to my store.. Ill give you a paper app... and set it on the stack of 100000 apps already submitted... you would have a great chance to get hired!

well i dont think you can really complain about a product not working very well when you only paid a dollar for it! and If you bought that hanna montana cd, they Are blank cds. and you really shouldn't be asking for an application while your shopping. Many times employees are rude to customers because the customer was rude to them first. Its hard to be nice to someone that is treating you like you a piece of ###.

You know Howie raddadferd has all the answers to all complaints! He's mr. I know it all around here, suck it Howie radferd! From district attorney, us.

Wow its amazing how people like to complain. I think that the first two people complaining should use spell check! Unrudly I didn't know there was even such a word. Both of these people should go back to school to get a better job and then maybe you won't have to shop at the dollar stores.

That is a rather terrible experience. A shame you had to go through that. Perhaps you should go back to school.

it is so bad about these dollar tree stores, what is going to hapeen is people are going to start writing the newpaper in their town or cities and warning people of these unrudly employess and managers if the owers don;t get rid of them, i;m for one will start a petition against them, go throught the neighbords and take up a petition against all the dollar tree stores until they get rid of these people, i had a bad day with the ones in florence, al. the one on florence blvd. next to southern family market, so do what you got to do, or boycotts all their stores.

If you can't control your child, don't put her in situations like that. I'm sure the manager wouldn't have been yelling at your husband if he was just raising his voice. She probably perceived this as your husband yelling at a child and tthought the child was in trouble. They make medicine that controls add and there are ways better than yelling to get your child to comply, which as a pediatrician your husband should know. I honestly think that at least half of 'add children' are just parents who can't control their children so they put a disease on it so they don't get blamed. If I saw a man yelling at a child in such a way as I thought abusive then I would definitely call the police because you can never be sure. And what was your husband doing at the door yelling instead of going after the child when she was running around the store?

although I feel for your story... that was nothing more than a story. I love how you emphasized how "you nor your husband were doing anything wrong" while telling how horrible the manager was. If your kid has ADD.. they make a drug that works... use it.. then you dont have to blame retail for your child being over assertive. As far as your complaint goes... Shop at wal mart.. that way no one can find your un-medicated kid and there for no one will care.

I worked at Dollar Tree for awhile in Tole why work your ### off when they are just going to put new people in to take your place and give you nothing in return no hours no reason just here you work at dollar tree but i am not going to give you any hours I can't quit even if I want too so what can I do. is there anything that can be done or not.

Parents
need to be more focused on dealing with child in public.
If the behavior was preceived to be out of line - maybe it was.
We give names to behaviors that we have allowed to develop
over the years and our inability to be strong parents.

efingsimple...that is NOT the proper procedure when something does not scan.There is a misc 1.00 key.When you scan another item twice for a different item it messes up sku integrity.Have you never seen DORIS?Yes it may be the same price but it messes up the store inventory(showing more sold than actual) and the buyers think something is selling more than it is.as far as the product that is not scanning there is a tool that can correct the store on hands.As far as customer service that person should have been refunded the 1.00 and on the refund slip you can put that it was an overcharge and put the info from the bottom of the incorrect slip on there too.If it was done correctly in the first place, there would be no question.The employees go thru a register training process, not the customers.Its the employees job to watch their screen as items rung up.The customers only see the last item scanned and trust that the employee is doing there job correctly.Yes sometimes things do scan more than once by accident.But if they watch their screen it can be corrected before its even totaled out.The manager should have made the customer happy.Sounds like some retraining and videos are in order for you and that store.

Sometimes there are products that do not have the sticker on them (SKU) so the cashier scans another item twice to make up for the one that doesn't have the SKU. It would be difficult for that manager (or that cashier) to even tell unless you discovered it as soon as it happened or came back that same day with the same cashier on duty. They see a lot of people throughout the day. I typically ask the customer permission if it's okay to scan another item twice if a SKU is missing from another product (after all, it's all 1.00 plus tax). So far they all have been okay with that. But perhaps you waited too long. There was nothing the manager could have done. That blows. Pay attention to the register as it scans; you'll avoid this issue (some registers are VERY sensitive and scan twice, but this doesn't happen too often). Good luck.