Dollar Tree
Reviews and Complaints

I was very surprised to see the dollar stores are open on Thanksgiving. I think it is a total disgrace, People today have very limited family time. By your stores being open on Thanksgiving, your valued employees will miss a family holiday dinner. I find this unacceptable. Will the corporate office be open on Thanksgiving? I was in management for many years, and I made a point of not asking my employees to do something I would not do. So, unless you plan to have the corporate office open on Thanksgiving, I think you should close the stores. While I was in the store today, I cannot tell you how many customers were very upset to see that the store will be open on Thanksgiving. You might want to reconsider. since no one needs anything from Dollar store on Thanksgiving they can get Wednesday or Friday. For the sake of your employees please consider closing on Thanksgiving.

I stopped in to the Dollar Tree store in Great Falls, MT on 10th Avenue South and I was shocked! There was hardly anything on the shelves, unpacked boxes blocking every aisle. Items were all over the floor and in the wrong sections. Looked like a bomb went off! Never seen it this bad. I am sure a fire hazard at the least. Disabled people having a hard time maneuvering through the mess.

My family shops at Dollar Tree almost every day. This time we went and they had an entire aisle of 1.25 items. We grabbed 4 packs of 50 cups and they proceeded to tell us it was 5 dollars each. The sign clearly said 1.25 and there were rows and rows of this item. The entire aisle was supposed to be 1.25 items. When I asked them to look at the shelf and price they told me they made a mistake. They said they will not honor the price advertised. I asked for a manager and one never came. I took pictures of the item on the shelf clearly marked at 1.25

Register over calculated my money I took in reciets and the items the refund was still less then the cash amount was given... I had the proof and when they pulled the cameras it only showed when I returned the items I was still missing half of my money, the manager stated I was the thrid person that came in with same issue however she would not take the time to do it manually so she could see the miss calculation... Manager sent other people too talk to me no one would listen and the part they pulled fromthe cameras only showed the second transaction... When I returned the items for a full refund but it was still short... So they dismissed my complaint completely and someone or some way thet kept my 59.40 and only retured 46 dollars to me after I paid 110 in cash... I have all the reciepts all they had to do was calculate... And now where do I go from here this is teriable and just crazy!

Store number [protected] Beach Blvd Jacksonville Fl on 10/11/2023 2:20 pm. I am in the checkout line with two individuals in front of me.The cashier Jim , was calling out the name Dahmer and the customer in front of the next customer in front of me was asking him what he meant. The cashier was wearing two name tags one says Jeffrey and one says Dahmer. When he points this out to said customer , she realized what the cashier was talking about and she reacted in a negative manor. I finished checking out I told the cashier that what he was doing was inappropriate and I am a customer and that I wont come in the store. The manager Tim was in the store when this was going on. Thank you.

On September 29,2023 I slide on huge pile of dog feces inside the store. No one came to help me. Salespeople just stood there and asked me to go outside to clean my shoes. There was no manager on site. I pulled my hip muscle and had to throw my shoes away. I later was able to get a manager on line. He did not give his name and said he would handle it. This was about 12:30. I believe the clerks knew about the problem because they said no dog was in store. I passed the dog when I came in. 1099 Mountainview dr. west mifflin, pa 15122 Store #218

I purchased can filled milk at Dollar Tree Store #7007 2542 W. Manchester Blvd, Inglewood, Ca on 09/28/2023 at 10 am. I was not given a receipt by the cashier. At 10:15 am I returned to Dollar Tree Store #7007 to return the item. Store policy on all receipts clearly state "We will gladly exchange any unopened item. We do not offer refunds. The cashier stated she could not exchange a food product, even an unopened can. I aske for the manager. The manager"Elva" after explaining the situation, Elva asked the cashier if I had just purchased the can milk. The cashier stated yes. Elva looked at me and threatened if I did not hurry up and and get another product she would change her mind about store policy.

I left the store without anything to avoid a very bad situation getting worse. Dollar tree owes me for the product. The manager needs to be replaced for unprofessional behavior. Any the correct police needs to be printed on receipts.

Store#3269 2320 Hanover Pike, Hampstead, MD 21074 This store is the dirtiest, most disorganized place around. Thing are thrown on shelves if at all. Most items are still boxed and sitting on the floor. I should be contacting the Fire Marshall and not you because the whole place is totally unsafe! As a senior citizen I tripped several times and will probably not return.