Dollar Tree reviews and complaints 1
View all 2970 complaintsDollar Tree - Curtain rod purchased on 01/23/2024
Karen Alexander
[protected]@att.net
The curtain rod I purchased on 01/23/2024 is defected. The rods are the exact size, which is causing one not being able to go into the other rod.
01/24/2024- I attempted to get a refund on this day, but I was told by the manager I needed to come back the next day to speak with the supervisor because she does not have the credentials to issue a refund. The supervisor will be in between 8 am and 1 pm.
1/25/2024- I requested to speak with the supervisor regarding getting a refund. Per the supervisor, we can't issue you a refund because the product is open. I asked how else I am to know if the product is going to fix or not if I don't open the product. I am returning the product because it is a defect. As you can see, the two poles are the same size, so because I was sold a defective product, I can't get my money back.
Per the supervisor - no, we can't take back open products
Claimed loss: $13.00
Desired outcome: I would like to get my money back, because the product has a defect.
Confidential Information Hidden: This section contains confidential information visible to verified Dollar Tree representatives only. If you are affiliated with Dollar Tree, please claim your business to access these details.
Latest Dollar Tree Reviews
Extremely poor customer services Service Affordable finds with a few hiccups Store closing early Given wrong productGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!