Donatos Pizzeria’s earns a 1.0-star rating from 26 reviews, showing that the majority of pizza enthusiasts are dissatisfied with their meals.
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Mariachi pizza (twice), big don
Tuesday August 18th... Ordered Mariachi Beef Pizza, received Chicken and it was overcooked, Big Don Sub, asked for Marinara sauce on Sub, supposed to come that way, no sauce, and it was cold.
August 23rd, thought I'd try it again, Mariachi Beef pizza, crust was burnt, very disappointed. Was told one hour before delivery, received in twenty minutes, and there were pepperoni on a Mariachi, no pepperoni was not ordered on the Mariachi, menu states only Beef. or Chicken. Twenty minutes for delivery was much appreciated, but again a problem.
On the 18th, our pizza was replaced, but no marinara was sent for the Big Don.
Love Donatos pizza, been a customer for quite awhile., but can it be done as ordered next time?
Thank you for your time and attention of this matter
Cindy McCloud
1942 Hiddengate
Columbus, Ohio
43228
there is still no credit for the $10.00
I live in Mt. Vernon, Ohio. On 3/26/20 I ordered a peperony 100 pcs pizza. When it came I called them and told them I got a plain peppery with about 3" of crust all the way around it. After we talked they said the would credit my account for $10.00 for the misstake. This is 4/11/20 I just looked on line at my account, and there is still no credit for the...
Read full review of Donatos Pizzeria2 hour delivery time and hung up on me
Very rude people hung up on me they said 45 min wait and it's been 2.5 hours. I called they have me a 25 in store credit 30 mins later I called back and asked if the driver could be called to see how long she hung up on me. I understand that Friday nights is very busy but they should keep us informed now out pizza is cold. So we got a free cold pizza that...
Read full review of Donatos Pizzeriawrong order/ poor service/absent from counter
At about 7:45pm on Sunday 10/07/18 my husband and I went in this restaurant. A girl waited on us at the counter. I ordered 6 boneless garlic wings and a side salad. My husband ordered a medium pizza with sausage. mushroom and pepperoni. They brought my side salad right away. Then my husbands pizza came. My order of boneless wings didn't. The girl at the...
Read full review of Donatos PizzeriaThey didn't deliver order and provide fake promises
I was seriously disappointed in the company Donatos Pizza Corporation. I ordered pizza and chicken wings from them, but I waited about 2 hours and nothing was delivered. I called them several times, but each time I heard only fake promises and excuses. The rep told me that they had busy time and they would deliver my order ASAP. But nothing. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.
Scam, dishonest company and staff
I applied for a job in the company Donatos Pizza Corporation. Everything was ok, but the representative from one store offered me to work 20 hours per week for free. What the hell was that? Of course I refused and denied to work for him. Real scam. Don’t listen these people, they are scammers, who want to receive money and that’s all. I wonder if there are other people, who had the same experience. Let’s share views about this company.
I ordered a large hot and honey pizza and they didn't put the hot and honey on it. I called and was on hold for 20 minutes so I hung up and went up there and the manager argued with us saying they put it on it. We order from them every week and spend alot of money. I'm wanting my money back or a free pizza. Ordered on November 1st 2023 at 7:30pm.
Ordered the same sandwich I have for almost 10 years without cheese as i am lactose intolerance
Sandwich was prepared with a little amount of cheese so didn’t notice till a good amount was eaten
Have been sick all night since eating the sandwich
Order #86 on ticket received
Big don Italian no cheese
Donatos Pizzeria Reviews 0
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Overview of Donatos Pizzeria complaint handling
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Donatos Pizzeria Contacts
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Donatos Pizzeria phone numbers+1 (800) 366-2867+1 (800) 366-2867Click up if you have successfully reached Donatos Pizzeria by calling +1 (800) 366-2867 phone number 0 0 users reported that they have successfully reached Donatos Pizzeria by calling +1 (800) 366-2867 phone number Click down if you have unsuccessfully reached Donatos Pizzeria by calling +1 (800) 366-2867 phone number 0 0 users reported that they have UNsuccessfully reached Donatos Pizzeria by calling +1 (800) 366-2867 phone number
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Donatos Pizzeria emailshelp@donatos.com100%Confidence score: 100%Supportdparsons@donatos.com94%Confidence score: 94%communicationlmcglade@donatos.com89%Confidence score: 89%
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Donatos Pizzeria address935 Taylor Station Road, Columbus, Ohio, 43230, United States
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Donatos Pizzeria social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 06, 2024
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