Dovenmuehle Mortgage review: Forbearance

Millions of homeowners had signed up for a forbearance under the CARES Act, which gave homeowners with a federally-backed mortgage loan the right to obtain a temporary reduction or suspension of mortgage payments by way of a forbearance. During the forbearance period, the financial institution could not charge fees, penalties, or interest beyond the amounts included as part of the homeowners’ regular monthly mortgage payments.

My original mortgage was with Cenlar to whom I began my forbearance plan with. It was then sold to Dovenmuele and thats where the devastation began. I was told I would not be responsible for past-due amounts until the earlier of the maturity date of the mortgage, sale of the mortgaged property, or the payoff or refinance of the mortgage loan. After multiple request to Dovenmuele for the deferral plan the only options I received was a modification and they breached the forbearance agreement by adding the total past due payments to the outstanding principal balance on the loan, effectively double-charging me and improperly increasing the amount of my mortgage They have violated the Truth-In-Lending Act, with an inaccurate principal balance and addditional principle added as "new money" and no explanation as to what the new money balance is for. When I requested an explanation they said it additional principal. On multiple occasions I was told it was my past due payments and that I owed thus money. How is that possible? Adding new principle to the unpaid principle when the unpaid principle is embedded in the loan? They are prohibited from unfair and deceptive trade practices in the extension of consumer credit and/or collection of consumer debts. Dovenmuele has misrepresented the application of the deferred payments and have failed to disclose in its entirety what this "new money" represents so it appears their in violation of the Real Estate Settlement Practices Act (“RESPA”) based on their failure to provide me with accuracy and a better explanation for this "new money" balance that took my existing loan from $103,000 to $121,000. The response I received was that it was additional principal.

On top of all of that. They modified the mortgage, made it affordable for approximately one year and I then received a letter in the mail that there is an escrow shortage and my new payments went from $929 a month to $1429 a month. So, again I ask WHAT was this "new money"? Nobody knows and legally I don't know what to do.