Dri*element5.com review: Fraudulant Charge 57

I want my money back.

As of 8/4/08, the exact same thing happened to my wife and I with this company showing up on our bank statement this AM. She called the bank, they are sending us the paperwork and, of course my card will be canx and the charge cancelled. We have no idea who they are, no website info, etc.

I just found a charge to my checking account for $29.95 from this same company. I called my bank and they can't reverse the charge until it actually posts to my account. It is currently pending. I have no idea who this is or where the charge came from.

I too had this DRI WWW ELEMENT5 INFO|ELEMENT5 INFO| on my bank statement however, going through my files I saw this file name on my confirmation email from Parallels, a software vendor.

Who are those guys? Parallels? We did not buy anything from them. My bank is going to do something about meanwhile .
What is going on?

Exact same thing just happened to me. Charge on my Checking for $29.95 out of nowhere. I called my bank and was told that since the charge is till pending they cant do anything. They said that once the charge has posted (once the thieves get their money) I have to contact the fraudulent company I've never heard of. At least my bank said they could give me their contact info, once the charge posts. For a college student who really doesn't make much money, this is almost a weeks worth of food gone. Never thought it could be so easy for people to get away with.

I also got charged CHF 24.- by DRI WWW Elements5. Just called the credit card (GE Money Bank, via Migros). They were not very helpful, said I have to wait until I get charged again and then complain again within 1 month's time.

Same here. $120.00 charge to my bank account. However, mine is probably due to the rest of the 29 fraudulent charges that somebody made. They were kind enough to clear my bank account out! Bank is investigating everything w/affidavits, etc.

Yes, we a charge for 29.95 on August 25 and the bank directed us to contact the merchant, how in the world are we going to contact a fake company...

You probably ordered and downloaded some software using Digital River as the middle man. If you go to this website and put in your info, it will show you what you bought online.

http://ccc.element5.com/ccc/getinfo.html

I bought AVG antivirus and my charge showed up strange on my bank statement, just like you guys are saying. Hopefully this will help you guys out. Jim

I just noticed a charge on my bank statement and at first I had no idea what it could be. I followed the link on my statement which told me exactly what I was charged and by whom. A year ago I ordered some computer software which I knew had an automatic renewal fee. My problem was that I forgot to cancel the software before the year was up. Everything seems legit on my end so no problems here.

www.element5info.com

This is the site where I was able to obtain the information about what I was charged and what it was for.

I was charged with 29.90 from "DRI WWW ELEMENT5 INFO". This same description was found donating money to the Obama campaign. I hope they find this person.

Checking my CC bill today I saw this charge from www.element5info.com and it was for 29.95 like most people here. When I checked the above link supplied by Jim Miller (http://ccc.element5.com/ccc/getinfo.html) it turned out I was still on a subscription for a software kit I bought two years ago and completly forgot had a subscription service. The best part I was able to request that any future subscriptions be canceled. I'll count this charge as an idiot tax on myself for forgetting about it.

I was viewing my checking account transactions online and I noticed a debit in the amount of $25.00 for September 23, 2008. I found out just minutes ago and tried to pull up the website, but it didn't explain a whole lot. Then I googled the website and found others had the same thing happen to them! What the heck...

The website was DRI*Element5.Info

I bought a piece of software through Digital River a couple of weeks ago. This ELEMENT5 operation seems to be doing business with the collusion of Digital River since my bogus charge was a payment to an adult entertainment company ("MB XL Entertainment Customer Service"). I called the # to have the charge cancelled, but I will notify my bank also.

I just pulled up my bank acct and found a charge for $29.95 dated for Sept 24, 2008. Neither my husb. nor I have any idea what this is. We will be disputing it. I also googled the website and found many others that are in the same situation.

oh, my bank showed it as dri*element5.com

I purchased my security software program from AVG. It came across my bank statement as DRI*ELEMENT5.COM. The amount of $20.95 looked familiar but I had no idea. I searched the name and came across this site. Fortunately for me, this purchase was a software upgrade for a new laptop but I had bought the software on my desktop. I tend to leave lots of tabs and windows open on my computers and since I have the laptop, I've hardly used my old one and the information was still up. It shows that the billing will say DRI*AVG. I will look out for reoccurring charges though.

Same thing here. (10/3/08) 3 charges in a row. All one or two seconds apart the first two for $49.90 and the last for $64.90. guess I'm running to the bank in the morning.

I just had the same thing happen. It was a $29.95 charge. I figured out that it was an automated renewal for PC Tools antivirus. I called PC Tools and they said they would reverse the charge and cancel my subscription. Very easy company to work with!

I also had a $29.95 charge from this company. I figured out that it was an automated renewal for PC Tools antivirus. I called PC Tools and they said they would reverse the charge.

found charges on 10/08/08 on my bank account of $29.95 that was not authorized please advise
Thank you rick

MB XL entertainment billed me $39.95. It has posted to my account. I went through my phone company who connected me to market billing. They verified I had not charged some adult entertainment fee online and then reversed the charge. But they informed me someone has not just my name and bank account info but also the routing number etc. However the address on the online check I viewed was one I lived at 1 yr ago. I need to also call my bank to tell them what is happening, maybe change my account #.

I bought a download from DRI in Sept. of 2008. I tried to download it but I have problems with that. Who do I call? All email addresses get you no where and there isn't a telephone number to be found. Looks like I'll have to say goodbye to my $90.94. Does anyone have any answers on what to do about this?

10-28-08
I have the same charge on my account for $29.95. I talked to my bank and opened a "unotherized complaint form." I hope my bank can stop/refund the payment... im sure plenty of people have had their accounts charged and have gone unoticed :(

I have the same charge on my account for $29.95. I talked to my bank and opened a "unotherized complaint form." I hope my bank can stop/refund the payment... im sure plenty of people have had their accounts charged and have gone unoticed :(

I got charged too. What the hell. what is this company? I made out a fraud report!

My credit card was legitimately charged to update PC Tools Spyware Doctor by this company 10 days ago. Then today there was ANOTHER and TOTALLY FRAUDULENT charge for the same amount ($24.95) on my bank statement, but this time they did not reference PC Tools, only the co. name DRI*ELEMENT5.COM . Had to cancel my credit card, and will have to work with bank to reverse the charge. This co. handles the billing for PC Tools, but is stealing all the credit card info and using it for themselves. FRAUD! THEFT! There is no phone number, and the website is bogus...

I too renewed my PCTools Registry Mechanic and was billed correctly for that renewal, then about 10 days later the DRI*ELEMENT5.COM charged my bank account $29.95.

Unknown fraudulent charge to my credit card

I just came home and checked may online bank statement and noticed 3 charges in a row for $29.55 from DRI*ELEMENT5.COM also. I have no idea who they are but went straight to the bank. They canceled my card and issued me a temporary til my new one comes. They could not credit my account as they are still pending, they have to post first. This is very frustrating, especially this close to Christmas.

I also found a $29.95 charge from this company and when I did a google search found this site. Looks like they are still at it.

I see on my Bank register that you evidently charged me twice on the same day (03/02/09)for $65.94 if you could refund one of those purchases I would very much appreciate it.
Eddie MacCausland

IDri*element5.com charged my card 5/12/2009. I immediately called my bank and got the telephone number to the company since it was not listed on line. I called and discussed the matter with the representative...PC TOOLs is the culprit. My card will be credited in approximately 3 days.

The charges could possibly have come from a company called Mionet. They use this company for their charges.

I called PC Tools today to find out what charge for $91.04 is on my card, and I found out that Element5 works for many companies to put charges on accounts. I could not find a number to directly contact Element 5, but the lady at PC Tools provided me with [protected] as a contact #, and they can look up the transaction by your card number. I was able to get a refund on my charge, but i am suspecting fraud, so I have to cancel my card and get a new one.

HI FOLKS,
I have been trying to contact this mob on
all the HTTP.//********** internet sites 6 in all as I was
billed for $65.52 on my credit card for a product of theirs I have never heard of as well as DIGITAL RIVER
or ELEMENT 5. This mob has an address in Germany.

DIGITAL RIVER
VOGELSANGER Str. 78
50823 COLOGNE
GERMANY.
Geoffrey Sydney Australia.

Have you ever heard of PC Tools? The billing company is DRI*ELEMENT5.CO

Gary

Call the number [protected]

I also thought i was a fraud victim when i saw the element5 charge on my statement. But I forgot i had recently bought an online application for reformatting pictures into different files, and i believe the ELEMENT5 people are the ones who handle the situation. I've seen people at [redacted] complaining as well but other similar stories about programs bought online being run through this site. Obviously you should double check, but that could be an explanation. If you look into digital river they appear to be a legitimate company with SEC filed earnings as they are listed on the NASDAQ... http://www.bloggingstocks.com/2009/02/18/cry-me-a-digital-river/