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When i checked my bank statement online last night, i noticed a charge from dri*element5.com for $39. 95 to be submitted on 7 / 25 / 08. I tried to pull up the website and got nothing. I called my bank this morning and had the charge stopped and reversed. I have no idea who this company is or what they are selling, but i know i didn't authorize this charge, nor did my husband.
Hi everyone. I am Debisue. I am a consumer that had the same problem that you had with dri*element. When I logged in to air my complaint, I couldn't get through the login process without giving my phone number. I am in NO WAY affiliated with the company. The phone number that you are calling is my personal phone number. I can tell you that my bank gave me an 800 number for this company to call when it happened to me and I was able to get my charges reversed from the company itself.
The complaint has been investigated and resolved to the customer’s satisfaction.
DRI*ELEMENT5.COM this morning I woke up to find this charge on my checking account. I think this is ridiculous that the law is not filing charges against this frudulent company. I will be contacting the FCC.
HERE IS THE ANSWER:
If you go to the website www.element5info.com and put in your email address and the last 5 numbers of the credit card number it was charged to, you should then get information on the product/software you supposedly purchased.
This doesn't mean that the purchase is legitimate, it only states where the charge went. However, be aware that if the charge is only POSTING, then it hasn't been actually charged yet.
My charge for $49.90 was for Symantec Norton Antivirus I ordered last January 2009. I was billed by Symantec directly. In August, I'm getting a new billing for the same product, but still need to wait to see if its posts...its still pending.
Hope this helps.
Yes they do the charges but do not suppy any thing. THey sell Antivirus software but process is very complicated. The consumer get nothing except troubles.
A consumer who has been chared twice for nothing
Three charges were posted to my bank account in one day. Two for $32.70 and one for $57.28. It was billed as an online game. I am not aware of purchasing any kind of online software.
It's a software retail company. I got a charge form them for $39.00 for software I purchased, which was a php form builder.
what is this charge on my american express card?
It looks like they are at it again! BEWARE! Check not only your checking accounts but your credit cards as well. I just received my credit card statement with a DRI.WWW.ELEMENT5 charge of $ 521.00 made on January 29th, 2010 and posted on February February 1st. In no way did I or my husband have any thing to do with this company or authorize the charge. I am currently disputing it and cancelled this particular card.
I had a charge of $239.00 on my American Express bill. I have no idea who or what this www.element5info.com might be. I have disputed the charge once and they sent me a fax of my bill from a company in Cologne, Germany. I 'm not paying $239.00 for something I have never heard of, let alone authorized a charge from. Those of you that were charged $2995 or $39.95 were lucky. I must have received something magnificent for the amount I was charged!
I too saw the random charge from DRI*ELEMENT5.COM. I had no idea what it was, but I had bought some software through Digital River. A lot of you seem to have been in the same boat, and just forgot and were confused by the weird billing name like me. Before you start flipping out, verify you didn't order software or something else only that might have gone through them (It seems the site mention above might be a good way). IF you didn't, stop/reverse the payment with the bank, but don't blame the company, they are definitely legit. They do e-commerce for software companies. They even handle some of Microsoft's business (student deals for MS products). IF you check out their corperate clients page: http://corporate.digitalriver.com/store/driv/Corp/sectionName.company/subSectionName.testimonials/page.testimonials you might see some other names you recognize that have nothing to do with software (like the clothing store JoS. A. Banks)
Found unauthorized charge on my account and I can't even dispute it without closing my account. There is no information for the bank or myself to even contact this scam. Very frustrating.
DRI*ELEMENT5.COM charged my bank checking account $39.95. We made no purchase to cause this charge.
Same thing just happened to me, 3 charges totalling $224. Says the are part of Digital River, just trying contacting them also. Big scam.
I am so angry and disgusted that there are slimy companies like this, making a killing off of fraudulent charges! The charge showed up today, and is not even similar to anything I would purchase. After cancelling my card and getting cash from the bank to carry me through to a replacement, I Googled until I came up with their phone # [protected] ); called and demanded that this charge be rescinded, so that I don't have to go through any more paper work than is necessary to obviate these creeps and their thievery. They not only have tomes of complaints here, they actually filed my bogus charge as 'fraudulent'. They should be fined by the Supreme Court, and pay punitive fines to all of their victims!
Element5.com is a sales site backlinked as an update for Dell Systems. Specifically, it is covered as Dell DataSafe Backup and Restore. It is a bogus program, just a scam to get your 411. Always read the full link before clicking and never give your info.
The site is hosted by Digital River GmbH (element 5). I suggest we get together and sue them for ID theft...
I purchased a software from a legitimate company in Germany. They processed my credit card charges thru www.element5.info. A few days afterwards, I am seeing a lot of fraudulent charges. All of the fraudulent charges were from Germany also. According to my credit card company, they also tried to use it in California but the charges were denied.
I did check out the website www.element5info.com and it told me I had bought DriverMax. I had forgotten about it. Check out www.element5info.com if you don't remember buying anything.
Jetbrains. It's an IDE..whatever that means.
I had this charge and my husband said "that is my IDE"
"Jetbrains released an update"
"They changed the model with this one so that any updates in the next year are free"