EasyComforts
Reviews and Complaints

I ordered 2 pair os socks from them. Noticed they had been taking $16.95 our of my account 6 months. Said I signed up for a vip program. I DID NOT. Why would I pay $16.95 a month to them just to get 10% off? They are a rip off co. Will either get my refund or will file a charge back on them. BEWARE if you order from them. I did not join any kind of program.

I recently received my order from EasyComforts and unfortunately, it was not a pleasant experience. The package arrived in a broken box that was held together with scotch tape. When I opened the box, I noticed that the 6 wheels that were supposed to be included were missing. I immediately contacted their customer service and was connected with a nice representative, but unfortunately, we got disconnected.

When I called back, I was connected with a different representative who was very unpleasant and unhelpful. She had a bad attitude and told me that I needed to return the entire order. I explained to her that I have a broken back and nerve damage in my right leg, which makes it difficult for me to walk more than 10 feet without experiencing severe pain. I asked if they could contact the manufacturer and have the 6 wheels sent to me, but she refused and insisted that I return the entire order.

I was disappointed that they did not offer to help me in any way, especially since it was clear that someone had opened the box and stolen the 6 wheels. Since I am unable to return the order due to my health condition, I was told that I would not be eligible for a refund. This was very frustrating and left me feeling like I had wasted my money.

Overall, my experience with EasyComforts was not a positive one. I hope that they can improve their customer service and be more understanding of their customers' needs in the future.

I recently made a purchase on EasyComforts.com for a pack of 500 freezer labels. Let me tell you, I was thrilled to find the cheapest price anywhere! However, I did run into a few bumps in the road with my order.

Firstly, I never received a confirmation email or tracking number after placing my order. I was a bit worried, but I figured I would give it some time. After a week had passed, I decided to reach out to customer service to inquire about my order status and tracking information. To my surprise, they couldn't find my order in their system. I was a bit frustrated, but I provided them with my bank statement showing that they had indeed taken my money.

After some back and forth, they finally informed me that my package had been shipped and that it had been refused. To make matters worse, they had mailed it to Colorado instead of my home state of Nevada. I was not happy about this, but they assured me that they would charge me again and mail out the package. That was three days ago, and the tracking number they provided me with still says that USPS is awaiting possession of the package.

Overall, I have to say that my experience with EasyComforts.com has been less than satisfactory. While I was happy to find a great deal on freezer labels, the lack of communication and errors in shipping have left me feeling frustrated and disappointed. In the future, I think I'll stick to ordering from Amazon to avoid any further headaches.

I want to share my experience with EasyComforts, a company that sells products for seniors. My husband, who is 80 years old, placed an order on July 12th, 2019. On July 17th, 2019, we received a partial shipment, but one item that cost $145.00 was not sent. We were very disappointed and concerned about the money that they were holding from us for months. It has been months since my husband placed the order and we still have not received the item or a refund.

Their corporate office is located in Oshkosh, Wisconsin, which is 87 miles away from our home in Waukesha, Wisconsin. My husband has been calling them since then and today was the fourth time. The first time he called, they told him it would take three weeks to get the refund. The second time he called, they told him it would take another five weeks. The third time he called, someone answered from the Philippines and he couldn't understand them. Today is September 13th, 2019 and we still have not received anything. When my husband called again, he got the runaround again!

As seniors, we rely on companies like EasyComforts to provide us with the products we need. However, our experience with them has been very disappointing. We hope that they will improve their customer service and be more transparent with their refund process. We also hope that they will send us the item that we ordered or give us a full refund as soon as possible.

I bought some shower slippers from EasyComforts and was disappointed to find that they didn't fit me properly. They were very tight and uncomfortable, and to make matters worse, the bottom of the slippers was extremely slippery. I almost fell in the shower because of it!

When I contacted EasyComforts to request a shipping label so I could return the slippers, I was told that they couldn't send me one through the mail. I was surprised by this, as every other business I've dealt with has been able to do so. The representative I spoke with suggested that I print out the label myself, but unfortunately, my printer wasn't working properly.

I explained this to the representative, but he just kept repeating that they couldn't send me a label through the mail. When I asked to speak to a supervisor, I was told that there weren't any available. I asked how I could get in touch with a supervisor, and was told that someone would call me in 4 or 5 days. However, when I asked for the name of the person who would be calling me, I was told that it couldn't be disclosed.

I was extremely frustrated with the service I received from EasyComforts, and the representative's attitude didn't help matters. I won't be purchasing from this company again.

$PLEASE READ THIS BEFORE YOU ORDER FROM THIS COMPANY. THEY ARE SCAMMERS, THEY WILL PUT CHARGES ON YOUR CREDIT CARD WHEN YOU USE YOUR CARD TO PURCHASE ITEMS FROM THEM. THEY WILL PUT YOU IN THERE VIP PROGRAM WITHOUT YOUR KNOWLEDGE. YOU FIND OUT MONTHS LATER AND THEY "WILL NOT" REFUND YOUR MONEY THEY HAVE TAKEN FROM YOU. I ordered once from them. I just noticed $14.95 was taken monthly from my acct. I called they said l signed up for a VIP acct. I don't need a VIP acct. To buy socks, mugs and clocks, no l can go to Walmart and it's cheaper there too.They took 10 monthly payments out $14.95, but would only refund me 6 payments back $89.70. They still owe me $59.80. I am disabled, They sign you up without your knowledge and take your money each month the $14.95. It's doesn't matter how many payments they take out before you catch them they will "ONLY" REIMBURSE YOU FOR 6 PAYMENTS. I am on PERMANT DISABILITY, I GET $1,010.00 EACH MONTH. I spoke to GAVIN and he said l was only getting 6 payments back and that's the policy. I asked him could l speak to someone in management, he said do you want someone to call or text you? I said both. Gavin attitude was get lost, we have your money and there's nothing you can do about it, we got you dummy.

My experience with EasyComforts was not a good one. My elderly mother ordered some products from their website and when her order arrived, we found out that they had signed her up for their "Easy Comforts Rewards Buyers Club Membership" without her consent and charged her $24.99 for it. We were very upset about this because my mother did not sign up for this membership and she filled out her order form by hand, so she did not have a copy of it. We tried to dispute this with their customer service, but they told us that the membership was non-refundable and we had no proof that my mother did not sign up for it.

To make matters worse, the flyer that came with my mother's card stated that the membership included free shipping and handling. However, we were still charged for handling even though we now had a membership card that we did not even want in the first place. When I called customer service to ask them to remove the handling fee, I was told by a representative named "Manuel" that handling was not included in the membership. I read to him from the card that clearly stated that it covered shipping and handling, but he still refused to remove the handling fee. We were at a stalemate and had to pay for the benefits that were supposed to be included in the membership.

Overall, my experience with EasyComforts was very frustrating and disappointing. It seems like this company preys on the elderly and will scam them any chance they get. Their customer service was not helpful at all and we were stuck with a membership that we did not want and had to pay for benefits that were supposed to be included in the membership. I would not recommend this company to anyone and suggest that you stay away from them.

I recently made a purchase from EasyComforts for a twin sized Mattress Genie. I needed it to help me during my 6 weeks of chemo and radiation. I chose Easy Comfort because their website showed that it was in stock and ready to ship, and everywhere else I looked it was not in stock. I was relieved to find it available on their website and quickly placed my order.

I paid $35 for 1 day shipping, as I needed it urgently. However, after 3 days, the shipment was still showing as pending. I contacted their customer service and was put on hold for a long time. Finally, a representative came on the line and told me that it had shipped and would be delivered in 2 to 3 weeks. I was shocked and frustrated as I had paid for 1 day delivery.

I told the representative that I had proof that 1 day delivery was available for the item and that I had paid for it. I explained that I was starting chemo and radiation next week for cancer and needed it ASAP. The representative put me on hold again and came back to tell me that the item was not in stock.

I was confused as their website still showed the item as "In stock. Ready to ship!" and they were still offering 1 day shipping. The representative then stated that it was on back order. I was extremely disappointed and demanded an immediate refund. The representative put me on hold again and came back to say that he had filled out the paperwork for a refund.

I am still waiting for my refund and it has caused me a lot of stress and anxiety. Even today, a day later, their website still shows the twin sized Mattress Genie as "In stock. Ready to ship!" and they are still offering 1 day shipping, which is not true. This has caused me to delay my treatment, which is very frustrating.

Overall, my experience with EasyComforts has been disappointing. Their website is misleading and their customer service is not helpful. I would not recommend them to anyone looking for reliable and efficient service.

So, I decided to order a pair of women's tennis shoes from EasyComforts with expedited shipping. I was really excited to get them, but it took over 10 days for the shoes to arrive. I was really disappointed and called to inquire about what their version of expedited shipping was. The person on the phone told me that it should have taken 1-2 days. I was really confused because the website listed expedited shipping as an option for my product. When I tried to deal with finding my shoes, they said that "expedited shipping" wasn't an option on my product. I was really frustrated and asked for a refund. They only refunded me for the fee for expedited shipping.

Finally, my order arrived, but when I opened the box, I found a huge pair of black men's dress shoes! I was really upset and called to notify the company of their error and request a return. They wanted me to pay for the postage to return their mistake! I was really angry and said NO WAY am I paying for their mistake! After a lot of back and forth, I finally got a return merchandise authorization and sent the shoes back with a note about the box not matching the shoes inside the box.

I called the company again requesting a full refund, but the person on the phone said that shipping and handling is not refundable. I was really frustrated and asked for his full name and employee number, but he said they are not allowed to give either nor are there any supervisors available. I finally found out that he was in the Philippines and "can't transfer me to a supervisor." I was really angry and told him that I would be disputing the fee with my credit card company and reporting them to the BBB for false advertising and anything else that may apply in this situation.

They made the mistake of having a survey at the end of the call, and the only reason they got 1's on their review was because zeroes weren't an option. I would definitely not recommend using this company at your own risk/peril!

This company is not good when it comes to Customer Service. I had an invoice for $18.50 and paid it using PayPal. However, when I received the receipt, it showed a charge of $26.90, which was $8.40 more than what I had paid. I noticed that one of the items that was on sale for $3.59 was invoiced for $11.99. At first, I thought they had switched the item with a more expensive one, but it turned out to be a mistake.

The first person I spoke to said that they would refund the $8.40 to my PayPal account within a couple of days. However, I did not receive the refund, so I followed up with customer service. They told me that it would take 2-5 days. After six emails and a week, I still had not received the refund.

I decided to call them, and the customer service person told me that I would never receive a refund on PayPal because they did not have my PayPal account information. I was surprised because I had used PayPal to place the order, and they had my email address associated with my PayPal account.

He told me that the refund was sitting in my account. When I asked him why the other customer service people had said that I would get a refund on PayPal, he acted like I was an idiot for asking. He said that they would issue a refund check that would be sent within 10 days to 2 weeks. I asked him if I would have received a refund if I had not called, and he said maybe eventually if someone detected the refund in the system.

I am very disappointed with this company, and I will never order from them again. The products I received were not very good either.

I recently made an order for my elderly mother on 05/01/17 from EasyComforts. I received an email confirmation and thought everything was fine. However, the next day, my bank notified me of another charge from Easy Comforts. I was surprised and checked my account to find out that money had been withdrawn twice. The second time, I didn't receive any email explaining why. I called customer service and they explained that they hadn't withdrawn money the first time, it was just a hold on funds. They said the second withdrawal would be credited to my account in a few days. They called it a "drop."

The first item I ordered was delivered, but the compression socks broke immediately. I called customer service again and they were very prompt in asking if I wanted a refund or replacement. I chose replacement because my money hadn't been returned from the second withdrawal. I received an email stating that I would either receive a replacement item or a refund. The other item I ordered was on back order, which I was aware of. I mentioned my concerns to the customer rep, but they gave me the same line. They said that's how all companies work. I don't believe that. I have never had a company charge my account and then place another charge the following day. It's been over a week and the money still hasn't been refunded.

I decided to call again and this time the gentleman on the phone couldn't help me, so he transferred me to a lady who was very rude and seemed upset. She gave me an insincere apology and used the same line and lies again. This time, she blamed my bank and said they were withholding my refund. There aren't any refunds or transactions pending. I was baffled by her attitude and decided to cancel the back order item. She agreed and said to have a great day. I asked her to explain what happens next and she said my order had been cancelled. I asked her to send an email confirmation, but she replied angrily and said yes, an email would be sent. I asked her to lose her attitude. I don't understand how a company can be upset for being called out about taking extra funds without permission or even an order placed.

Now I feel like they have my card information and can charge me again at any moment. It's been 10 days of waiting for a refund. Please don't let this happen to you. I am living my days in fear of receiving a notification from my bank of new charges from EasyComforts. Please be mindful of your accounts. This is one shady company. The lady claims they are BBB accredited, but that will be my next stop.

So, I was looking at my bank account and saw a charge from this company called EasyComforts. I was like, "What the heck is this?" I never even heard of them before. So, I called them up to ask what was going on. This foreign person with a really thick accent answered the phone and asked me for my credit card number. I was like, "Uh, no way!" I mean, who knows what they would do with that information? I think this company is totally shady and fraudulent. They're just trying to scam people out of their hard-earned money. Stay away from them!

So, I ordered some stuff from EasyComforts and boy was I disappointed. They took my money and sent me the merchandise, but guess what? It was missing some parts! I mean, how am I supposed to use a rollator without bolts and nuts? It's not safe at all! I tried to contact customer service, but let me tell you, it was like talking to a brick wall. I've been waiting for over a month now and still no parts. Every time I call, I just get the run around. It's so frustrating! I wouldn't recommend dealing with these jerks. Save yourself the headache and go somewhere else.

I gotta say, I had a pretty rough experience with EasyComforts. I mean, I can handle one mistake from the credit department, but when it happens twice, that's just too much. And don't even get me started on the third time - there are no words for how frustrated I was.

But that's not even the worst part. See, they don't tell you that putting a payment on your credit card is gonna cost you an extra 5 bucks. Nope, instead they put it on your card as a cash advance, which means you're gonna get hit with even higher interest rates. Like, seriously? Who does that?

Honestly, I've never dealt with a place as bad as this. It's like they don't even care about their customers. I wouldn't recommend EasyComforts to anyone.

I recently bought a clock from EasyComforts, but unfortunately, the quality was not up to par. I decided to return it and called customer service to request a prepaid UPS return label. However, I was informed that I would have to pay for postage myself. This was quite disappointing and frustrating, as I had expected better service from this company.

After this experience, I have decided that I will not be ordering from EasyComforts, Miles Kimble, or Walter Drake again. It seems that they are all part of the same outfit, and I do not want to risk being ripped off again. I am cancelling all of my accounts with them.

Overall, I was very disappointed with my experience with EasyComforts. The poor quality of the clock and the lack of customer service have left a bad taste in my mouth. I would not recommend this company to anyone looking for reliable and trustworthy products.

So, I went on EasyComforts website and bought a knee brace. I wasn't too happy about paying 44 dollars for shipping, but I needed it. A week later, I saw another charge of 18.31 on my bank account. I was confused because I never signed up for a VIP membership. I tried calling the number my bank gave me, but nobody answered. I was so frustrated that I had to dispute the charge. It was a real headache.

On top of that, the knee brace was not good quality. I was disappointed with my purchase. I suggest you don't waste your time with EasyComforts. Just throw away that magazine they send you and find a better place to shop.

So, I was on the phone with EasyComforts to place my order. I told the person taking my order that I only wanted the one thing, but they kept trying to sell me other stuff that was on sale. I kept saying no, but they wouldn't stop. It got really annoying, so I just cancelled my order and hung up. The service was pretty bad, if you ask me.

I had a really bad experience with EasyComforts. They took money from my account without asking me first. I didn't sign up for any kind of subscription, but they still charged me. I called to cancel my subscription, but they didn't put it in the computer. When I asked them about it, they said that I never called to cancel. I'm really upset that they charged me anyway, and I won't be getting a refund. It's really frustrating when companies don't listen to their customers.

I had a pretty bad experience with EasyComforts. They kept my money for more than a week because my address didn't match my credit card. I was really frustrated and called to check on my order. The representative told me that my order didn't go through, but I couldn't understand why they held my money for so long. It was unacceptable, especially because I needed compression for my wounds and had to wait a week and a half to get my money refunded from an order that didn't even go through. I never received the product I ordered, and I won't be using EasyComforts again.

My mom got herself a lap tray from EasyComforts for $11.99. But when she got the bill, she saw that they charged her $7.99 for SHIPPING and another $3.99 for " Handling ". That's a total of $12.98 just for shipping and handling! I mean, come on, that's almost as much as the tray itself!

I looked it up on Amazon and found the same tray for the same price, but with FREE SHIPPING. I called EasyComforts customer service to ask why they charged so much for shipping and handling, and they told me that my mom didn't spend enough money for them to give her a discount on shipping. That's just not right.

It seems like they're taking advantage of the elderly, who might not know any better. I'm going to make sure I tell everyone I know on social media about this, and I'm going to let the assisted living facility where my mom lives know about this too. It's just not fair to treat people like this.

I recently made a purchase on EasyComforts.com for $34.59. I was excited to receive my order, but was disappointed to see that they charged me an additional $2.99 for "handling" and $7.99 for shipping. I decided to return the item and was charged another $7.99 for the return shipping. This was all charged to my credit card, which was frustrating.

To make matters worse, I was charged $14.95 for their "rewards" program without my authorization. This charge appeared on my credit card as a "cash advance," which resulted in my credit card company charging me an additional $10.50 for the cash advance. I was not happy about this at all.

I feel like EasyComforts is taking advantage of elderly and special needs individuals who may not be as savvy with online shopping. It's important to be aware of these extra charges and to read the fine print before making a purchase. I would caution others to be careful when shopping on this site.