CB Travel and Vacations Embassy Suites Ruined birthday

Embassy Suites review: Ruined birthday

Wanda D.J of US

Feb 22, 2025 10:24 am EST

Featured review

Review for Embassy Suites Atlanta Airport North (Feb 7-9, 2025)

I had a terrible experience at this hotel. My guaranteed adjoining rooms were unavailable, and check-in was delayed until 6:30 p.m. Housekeeping neglected our rooms despite multiple complaints, and staff harassed my family, forcing us to stay at the pool all day, making children ill. We couldn’t use our rooms, and my granddaughter’s birthday celebration was ruined. Completely unacceptable service for a Hilton property!

Recommendation: Go to another location

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Embassy Suites Contacts

Embassy Suites phone numbers

+1 (800) 362-2779
+1 (800) 362-2779

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Customer Service

+1 (800) 445-8667
+1 (800) 445-8667

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USA and Canada

+1 (800) 560-7782
+1 (800) 560-7782

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Embassy Suites emails

customer_privacy@hilton.com

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Support

Embassy Suites address

Memphis, Colorado, United States

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Mar 09, 2025
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