Topbusinessclass
Reviews and Complaints

Thank you to the team at TopBusinessClass for booking my business class flight earlier this year. You saved me a significant amount on my airfare, and were available around the clock to promptly answer any questions I had. You made the entire process effortless. Thank you once more, and I will surely return to you for all my future business class travel needs.

I just purchased an overseas ticket with Top business and my agent (***)was patient pleasant and worked hard to make the dates work for me He also put in a great deal of effort to meet the budget I had to purchase the ticket So far and based on yesterdays experience I will be using them regularly and I will be recommending them to family and friends

Horrible experience. I booked two itineraries and paid for only to have them disappear or modified arbitrarily by the agent thus booking my wife and I for completely different flights, days and itineraries. Its been a week! I asked for a refund and they direct me to their cancelation policy as if it was my doing! They screwed up! Will never use them again!

I was blown away by how easy and effortless it was to get a great deal on my flight. I had previously had a premium economy quote from a large well known company and surprise surprise top business class came back cheaper than my premium Economy quote. More than happy with how professional and accommodating the representative *** was. Will definitely pass top business class details onto my friends

The experience was the epitome of extreme professionalism. The individual was available at all times, and by that, I mean all times since I am in a different time zone and the time difference is significant. Nevertheless, when he should have been asleep, he was calling me to ensure everything was in order. This is my first time using the service and although I have not yet flown, so far the experience has been excellent.

Now I know why I was in quandary choosing my business class flights to Asia, it's because I was waiting for this special person to assist me and my family with patience, knowledge, and awesome demeanor to assuage my fears. Answered all my questions, got us the best deals! ? I will choose *** again, and already placed him on speed dial for our future trips! Referred by a friend, and will do so as well!

Top business class offers fantastic and fast services. I was super impressed with the professionalism of ***, representative I worked with. *** was punctual, and kept me in the loop, while he delivered what I was looking for in an effective manner. Simply said, I was super impressed! I strongly recommend *** to everyone, who is looking for best prices and professional services.

This was my first experience with TopBusinessClass and I am very happy with the flight they found me. Their explanation of the process was very helpful and they were a pleasure to deal with. I have already shared the information with a friend who travels often and with my son who missed this opportunity to save money on his recent trip to Europe and Iceland. Thank you TopBusinessClass, you are the best.

It was successful on the second booking. My first booking experience was so much stressful. I went through the online booking completely but I never received any confirmation. I tried calling, texting my agent for over a week, but with no avail. But, finally, I got hold of him only to find out that my chosen dates are not available anymore. Im glad Im a retiree and flexible with the dates that are available.

I was trying to check into my Turkish flight just to find out that the airline had cancelled a flight that day . I contacted my agent and they were able to switch it to a Lufthansa flight. Im glad I worked with topbusinessclass when buying my ticket because if buying direct switching from one airline to another would be a huge headache! Thank you TopBusinessClass, I will highly recommend and work with you again!

I booked an international flight and was not informed by the airline that one segment was cancelled. *** jumped on correcting the situation, re booked me direct non stop flights to Europe that were easier to make, the connections were timely, and I was thus able to enjoy my vacation.I would use his services again because of his prompt attention to my plight.Thank you for your efforts.

We have used this excellent service on two occasions now. Both times, our agent was spectacular. Serve helped with my recent booking to *** from ***. We booked in advance which, he says is a great thing to do though, not always necessary. He followed up when I made a mistake in my paperwork. I was a space cadet today and he was kind and helpful. In fact, I recommended him to my brother tonight. Thank you Top Business Class

Hi there, yes I would like to rate my experience with the service which was very professional in booking business class for a trip. We are leaving in three days for our final destination. The selection of our trip was great, just the way I wanted, and I am thrilled to go on vacation. Thanks to the team. Domenico from

and colleagues, put in time and effort to get it done, even last minute changes, they find the solution, work after hours and are persistent in resolving travel issues if they arise, as they do in international travel lately. Regardless of packed flights and an industry pressed by people all traveling, Topbusinessclass does come through to ensure clients get home from vacation; one way or another, they get it done. Much appreciated.

I have purchased 3 roundtrips from Topbusinessclass. I am pleased to get acquainted with and work with ***. My experiences have been positive and overall, I saved lots of flight costs for my business. *** has been responsive, taking care of many small things as well even after selling tickets to me - such as seat booking, frequent flyer number to register, etc. So, I am definitely determine dot work with him further for my future trips. It's a win-win. Thank you!

I don't always review my merchant but the rep who attended to me, ***, is unbelievably patient and thorough that even if I'm not fully decided to go and was just canvassing the price, because of his commitment and dedication and being prompt on answering my questions and giving me flight choices, I was compelled to decide to purchase the ticket. He is really great and I recommend him for your ticket/travel needs. He's genuinely concerned that he gives you the best. Thanks, ***:)

A is well organized, prompt in reply and gave me 4 options to choose from for our travel. Price was right and the itineraries *** great. We look forward to deal with him in the future. Also I am impressed with the company, ***, which is very efficient and well organized ( to say the truth, I was afraid and hesitant to use them at the beginning), but after completing successfully and satisfactory my fist trip with them, I am going to refer them to my friends. Thanks.

I write this as a first-time user of a new service. So far, my experience has been beyond very good through the service's exemplary attention to detail and extremely quick response to any and all questions and concerns! We are booked well in advance with awesome pricing and a reasonable itinerary for a long-haul adventure. At this point, I couldn't possibly ask for more and looking forward to what I am going to assume will be a smooth trip with the service at the ready should something arise concerning our flights.

Myself and travel companions are extremely happy with our recent dealings with Top Business Class. Booking Business Class tickets with a company in *** when you live in *** can be a concern. Our travel agent *** was so good to deal with, he dealt with our nervousness, with multiple emails, a plethora of phone calls from me, he always made us feel calm. We received our flight confirmation yesterday, will clear instructions of how to book our seats etc. I followed up with Etihad when we booked our seats, everything went through perfectly. I hope our trip next year goes as smoothly as booking our Business Class tickets through *** and the team at Top Business Class. A big thankyou for a fantastic price and such a wonderful experience ***.

3/8: Paid $2682 to Top Business for Business tickets of a certain Airlines from an unspecified location to DEL. Called the Airline to confirm the tickets, they said Agency has booked only the economy ticket and not business ticket. 4/2: Due to COVID situation in DEL, informed travel agency to refund my tickets. 4/21: Instead of refunding entire amount, they only refunded $1000. May 1st week: The government banned flights and the airline refunded the tickets but Top Business did not refund the rest of the money. 9/27: Reaching out to the agency again, but they are either not responsive or direct to another person. There are online many bad reviews about this company that people were embarrassed at the Airport because the tickets issued by them have issues. I have lost my mental peace dealing with these folks, and I do not trust them anymore, and would like to get a refund of my remaining money.

I filed a complaint against this company previously to get them "to finish the job" and rebook my airplane tickets. Initially I purchased tickets, but had to cancel due to COVID. Trying to get representatives to respond to my emails and calls were difficult until I contacted Complaintsboard.com and my credit card company. I thought all was resolved when I rebooked my airfare only to subsequently learn that my tickets were suspended because they were booked with mileage points. The booking was a violation of the airline's policy. While I am certain my representative knew this, I was only told the tickets were in audit and I would have to wait 3-4 months. He said there was nothing else he could do.I confirmed with the airlines that I no longer have tickets, and I want no further interaction with the company because I do not trust them. My ordeal has been a headache and I just want my money back so that I can work with a reputable organization to book my travel. Please help!

I wanted to buy tickets to a sold-out event, so I contacted a company called, Top Business Class. I spoke to someone named Vinna, on 07/21, I purchased tickets for $6,573.96. She did not mention that the tickets were invalid; she knew I wouldn't be able to attend the event at this time. Had she warned me, I would never have bought them! The next day, my friends mentioned their trip to the same event was canceled. I immediately called Top Business Class on 07/22 and spoke to a manager to cancel my tickets. He promised to follow up. On 07/24, I made multiple calls about canceling my tickets and spoke to Vinna again. The following day, I called the manager, who then refused a refund, citing financial loss for the company.

We booked an international trip with Top Business Class, premium seats, and a perfect itinerary. Max (never provided last name) agreed to a split payment plan. We paid $13,400.00 for this trip. Once he had our credit card number, our booking was compromised. Flights were changed to include layovers and economy class, except for one leg with United. Three different airlines were involved. The original and actual itineraries did not match. After extensive communication with the airlines to obtain ticket numbers (which were never provided), we discovered that United issued a refund for a portion of our trip on September 22 to his account (we have a transcript from a United chat). Due to travel restrictions, our cruise and tour operators refunded all money to CitiBank. The travel agent has not disclosed this refund to Citibank. We are unable to upload documents; please advise on an alternative email for correspondence.

I booked business class seats for my parents (-***-) on BA via this company. They have continually made promises that they later deny having ever said. It started with, if we booked with them they could allocate seats at no charge, but after a long series of emails that never happened and they wanted money to do that, after we had gone with them.Response times in correspondence were atrocious. In some cases waiting over a month, which was also documented in email.My parent's flights got canceled due to COVID, so we rebooked. Those flights too got canceled and again we rebooked. It happened a third time. This time we didn't rebook. We decided to wait to see what happened with COVID. Our broker told us that as the airline canceled on us three times, our fares were locked in. There would be no charge now to book any other flight, even if they went up considerably. Knowing we had no urgency to rebook, we waited a couple of months. I received an email today asking for more money, saying the prices had changed. Although they are a consolidator and offer rates 40-70% less than the airlines, they are now quoting full airline prices for us to pay. I contested that, reminding them of our conversation, and once again I am being told he would never tell me that. Which is a lie. I have had issues with this salesman before and have contacted his supervisor about his fruitless promises. Now we are left with a situation where we have to get our money back and as it is closer to the airline departure date, prices have gone up. Also suspicious. During correspondence with this company, they never include an email signature - no contact info or anything. I want them to honor their promise. To deliver what they told us.

Hello, This is my Complaints about TOP Businessclass Topbusinessclass I had purchased two business class tickets from this company. Agent name is *** for travel from DFW to ***(***).Due to covid our return flights *** / AMD4:25 *** 00mDubai / DXB5:55 AMUnited Arab ***May 20, Thu ***EK539BusinessBoeing 777-300ERwere cancelled by the *** airline. Therefore I contacted *** at TOPBUSINESSCLASS and here are the details of what I went through My complaints are as follows 1.We asked Mr *** what should we do about the return flights ticket. 2.Mr. told us that we had two options . One was to cancel the ticket and get refund OR keep the ticket open and use it at a later date.3.We asked him If we Keep the ticket open, how long can we keep it open4.His response was Ticket validity is one year.We booked your flights on March 30th. That means the ticket will stay open and must be used by 3/30/2022.5.I told him on May 12 We would like the tickets remain open . Hope they will resume the flights by then A 6.His response was As discussed over the phone, your *** Airlines return ticket from *** to ***, *** (for May 20) is left open.will be able to use that until March 30th, 2022.7.I checked with *** airline to re-book our open tickets and the status of our tickets, the airline informed that the tickets were cancelled and the money has been collected by the agent Mr.. !8.To our surprise he had cancelled the tickets without our verbal or written consent and collected the refund from the airline!9.Now he is not re-booking us . He is asking for more money.At this point I am requesting that the TOPBUSINESSCLASS agency respectfully RE-BOOK us inn the first week of March without charging us any extra money since it was not any of our faults in this mess.