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Emirates Islamic Bank

Emirates Islamic Bank review: A nightmare for customers

G
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6:09 am EST
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I had the worst experience as a customer with Emirates Islamic Bank. Their customer service is non-existent — once they onboard you with promises for a personal loan, everything changes. First, the terms and conditions you agreed to are modified. Then, once you reluctantly accept and sign the documents, the representative who was eager to assist becomes completely unavailable. Every step after that is riddled with delays and broken promises.

I faced repeated issues with their inability to honor agreements. My personal loan was delayed, and during that time, funds in my account were frozen. Despite not having access to those funds, I was charged a full month of payment. As compensation, they promised I wouldn’t have to pay for November. However, they “forgot” and deducted the installment anyway. Now, they refuse to return the illegally charged amount.

For the past 10 days, I’ve been chasing the bank via email and other channels, but all I’ve received is a vague response saying, “We’re looking into it.” No updates, no resolution — just silence. This level of incompetence and disregard for customers is unacceptable for a bank.

If you’re considering banking with Emirates Islamic Bank, I urge you to think twice.

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  1. Emirates Islamic Bank Contacts

  2. Emirates Islamic Bank phone numbers
    +971 600 599 995
    +971 600 599 995
    Click up if you have successfully reached Emirates Islamic Bank by calling +971 600 599 995 phone number 30 30 users reported that they have successfully reached Emirates Islamic Bank by calling +971 600 599 995 phone number Click down if you have unsuccessfully reached Emirates Islamic Bank by calling +971 600 599 995 phone number 33 33 users reported that they have UNsuccessfully reached Emirates Islamic Bank by calling +971 600 599 995 phone number
    Customer Service
    +971 80 011 122
    +971 80 011 122
    Click up if you have successfully reached Emirates Islamic Bank by calling +971 80 011 122 phone number 15 15 users reported that they have successfully reached Emirates Islamic Bank by calling +971 80 011 122 phone number Click down if you have unsuccessfully reached Emirates Islamic Bank by calling +971 80 011 122 phone number 11 11 users reported that they have UNsuccessfully reached Emirates Islamic Bank by calling +971 80 011 122 phone number
    15%
    Confidence score
    Priority Banking
  3. Emirates Islamic Bank emails
  4. Emirates Islamic Bank address
    P.O Box 6564, Dubai, United Arab Emirates
  5. Emirates Islamic Bank social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 25, 2024
  7. View all Emirates Islamic Bank contacts
Emirates Islamic Bank Category
Emirates Islamic Bank is ranked 166 among 414 companies in the Banks category

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