Berkshire Bank’s earns a 5.0-star rating from 1 reviews, showing that the majority of clients are exceptionally satisfied with banking services.
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After closing a mortgage in December they took money out of our bank account for the non-existent mortgage on January 1st and have yet to return
After closing a mortgage in December they took money out of our bank account for the non-existent mortgage on January 1st and have yet to return it. We closed out our mortgage on December 20 and on January 1st the bank took money for the now non-existent mortgage out of our bank account. Despite a multitude of emails, phone calls, and submitting paperwork, the bank has yet to return the money. My last two phone calls were on February 11th and February 18th and both times there was no one available to help me with the issue. Both times I asked for a return call and confirmation that the refund check was in the mail and still nothing has been resolved and no one has reached out.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Berkshire Bank Legit?
Berkshire Bank earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Berkshire Bank Reviews 0

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Overview of Berkshire Bank complaint handling
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Berkshire Bank Contacts
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Berkshire Bank phone numbers+1 (800) 773-5601+1 (800) 773-5601Click up if you have successfully reached Berkshire Bank by calling +1 (800) 773-5601 phone number 0 0 users reported that they have successfully reached Berkshire Bank by calling +1 (800) 773-5601 phone number Click down if you have unsuccessfully reached Berkshire Bank by calling +1 (800) 773-5601 phone number 0 0 users reported that they have UNsuccessfully reached Berkshire Bank by calling +1 (800) 773-5601 phone number+1 (302) 437-5320+1 (302) 437-5320Click up if you have successfully reached Berkshire Bank by calling +1 (302) 437-5320 phone number 0 0 users reported that they have successfully reached Berkshire Bank by calling +1 (302) 437-5320 phone number Click down if you have unsuccessfully reached Berkshire Bank by calling +1 (302) 437-5320 phone number 0 0 users reported that they have UNsuccessfully reached Berkshire Bank by calling +1 (302) 437-5320 phone number+1 (413) 236-3730+1 (413) 236-3730Click up if you have successfully reached Berkshire Bank by calling +1 (413) 236-3730 phone number 0 0 users reported that they have successfully reached Berkshire Bank by calling +1 (413) 236-3730 phone number Click down if you have unsuccessfully reached Berkshire Bank by calling +1 (413) 236-3730 phone number 0 0 users reported that they have UNsuccessfully reached Berkshire Bank by calling +1 (413) 236-3730 phone numberRelationship Manager+1 (413) 564-6204+1 (413) 564-6204Click up if you have successfully reached Berkshire Bank by calling +1 (413) 564-6204 phone number 0 0 users reported that they have successfully reached Berkshire Bank by calling +1 (413) 564-6204 phone number Click down if you have unsuccessfully reached Berkshire Bank by calling +1 (413) 564-6204 phone number 0 0 users reported that they have UNsuccessfully reached Berkshire Bank by calling +1 (413) 564-6204 phone numberRelationship Manager+1 (518) 729-1448+1 (518) 729-1448Click up if you have successfully reached Berkshire Bank by calling +1 (518) 729-1448 phone number 0 0 users reported that they have successfully reached Berkshire Bank by calling +1 (518) 729-1448 phone number Click down if you have unsuccessfully reached Berkshire Bank by calling +1 (518) 729-1448 phone number 0 0 users reported that they have UNsuccessfully reached Berkshire Bank by calling +1 (518) 729-1448 phone numberSenior Vice President+1 (413) 564-6382+1 (413) 564-6382Click up if you have successfully reached Berkshire Bank by calling +1 (413) 564-6382 phone number 0 0 users reported that they have successfully reached Berkshire Bank by calling +1 (413) 564-6382 phone number Click down if you have unsuccessfully reached Berkshire Bank by calling +1 (413) 564-6382 phone number 0 0 users reported that they have UNsuccessfully reached Berkshire Bank by calling +1 (413) 564-6382 phone numberVp Relationship Manager+1 (508) 797-6950+1 (508) 797-6950Click up if you have successfully reached Berkshire Bank by calling +1 (508) 797-6950 phone number 0 0 users reported that they have successfully reached Berkshire Bank by calling +1 (508) 797-6950 phone number Click down if you have unsuccessfully reached Berkshire Bank by calling +1 (508) 797-6950 phone number 0 0 users reported that they have UNsuccessfully reached Berkshire Bank by calling +1 (508) 797-6950 phone numberPortfolio Administrator
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Berkshire Bank emailsjmarullo@berkshirebank.com94%Confidence score: 94%Managementcbarford@berkshirebank.com94%Confidence score: 94%Executivefmckenna@berkshirebank.com94%Confidence score: 94%Salesssaad@berkshirebank.com94%Confidence score: 94%Salesmoriordan@berkshirebank.com94%Confidence score: 94%Managementmmacgillivray@berkshirebank.com94%Confidence score: 94%
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Berkshire Bank address66 West St., Pittsfield, Massachusetts, 01201-5861, United States
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Berkshire Bank social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2024
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