Empress Builders’s earns a 4.5-star rating from 2 reviews, showing that the majority of homeowners are exceptionally satisfied with construction projects.
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Smooth kitchen remodel experience
I recently had my kitchen remodeled by Empress Builders and the experience was surprisingly smooth. The team was professional, sticking to the timeline they promised, and communicated well throughout the process. They paid attention to my ideas and provided valuable suggestions, which resulted in a kitchen that's not only beautiful but also functional. The quality of workmanship was evident in the neat finishes and sturdy installations. It was refreshing to work with a contractor that respected my home and time.
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Pros
- High-quality craftsmanship
- Custom design expertise
- Eco-friendly building options
- Strong project management
- Positive customer testimonials
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Cons
- Limited geographic reach
- High-end market focus may limit clientele
- No clear sustainability agenda
- Portfolio diversity could be broader
Empress Builders Complaints 0
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Is Empress Builders Legit?
Empress Builders earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Empress Builders. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Empress Builders has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Empressbuilders.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Empressbuilders.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Empress Builders
I'm sorry, but I cannot directly access content from external websites or provide real-time web scraping services. However, I can guide you on how to file a complaint against a company like Empress Builders based on general procedures.
Here's a general guide on how to file a complaint:
1. Gather Evidence:
- Collect all documentation related to your dealings with Empress Builders, such as contracts, emails, receipts, and photographs of any relevant issues.
2. Contact Empress Builders Directly:
- Reach out to the company's customer service department. Explain your issue clearly and provide any evidence you have. It's best to do this in writing (email or certified mail) so you have a record of your communication.
3. Formal Written Complaint:
- If the issue is not resolved after initial contact, draft a formal complaint letter. Include your contact information, details of the issue, how you've tried to resolve it, and what you would like the company to do to rectify the situation.
4. File with Consumer Protection Agencies:
- If Empress Builders does not address your complaint satisfactorily, you can escalate the issue by filing a complaint with consumer protection agencies such as the Better Business Bureau (BBB), your local consumer protection office, or the Federal Trade Commission (FTC).
5. Online Complaint Platforms:
- You can also file a complaint on online platforms like ComplaintsBoard, which you mentioned. These platforms often require you to create an account and submit your complaint through their system.
6. Legal Action:
- As a last resort, if your complaint is significant and involves a substantial amount of money or a serious issue, you may consider seeking legal advice to explore the possibility of small claims court or other legal action.
Remember to always keep a record of all communications and responses from the company as you go through the complaint process. This documentation can be crucial if the issue escalates and you need to prove your case to a third party or in court.
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Empress Builders Contacts
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Empress Builders phone numbers+1 (949) 339-3400+1 (949) 339-3400Click up if you have successfully reached Empress Builders by calling +1 (949) 339-3400 phone number 0 0 users reported that they have successfully reached Empress Builders by calling +1 (949) 339-3400 phone number Click down if you have unsuccessfully reached Empress Builders by calling +1 (949) 339-3400 phone number 0 0 users reported that they have UNsuccessfully reached Empress Builders by calling +1 (949) 339-3400 phone number
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Empress Builders emailsinfo@empressbuilders.com100%Confidence score: 100%
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Empress Builders address917 Glenneyre Street, Suite 8, Laguna Beach, California, 92651, United States
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Empress Builders social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 19, 2024
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