Englett & Associates (Previously KEL Attorneys)
Reviews and Complaints

Happened to us also .

OH YEA FORGOT TO ADD. THE FL BAR IS TAKING KEL BEFORE THE FL SUPREME COURT FOR SANCTIONS, HOPEFULLY THEY WILL BE SEVERELY PUNISHED. ALSO THE BBB NO LONGER EVEN RATES THEM. THERE LAST RATINGS WAS A WELL EARNED F. IT IS VERY SAD THAT A LARGE FIRM SUCH AS KEL CAN TAKE SO MUCH MONEY FROM SO MANY PEOPLE IN NEED OF COMPATENT LEGAL REPRESENTATION AND JUST PROVIDE SERVICES THAT YOU WOULD EXPECT FROM A POORLY TRAINED PARALEGAL AT BEST. HOPE THAT A MORAL LAW FIRM STEPS FORWARD AND GRABS THIS BY THE HORNS. CERTAINLY THERE ARE HUNDREDS IF NOT THOUSANDS THAT HAVE TRUSTED IN KEL ONLY TO FIND THEY WERE GREATLY DECEIVED.

I MAY BE TOO LATE BUT HOPEFULLY OTHER PEOPLE CAN BE HELPED. THEIR HELP WITH NOT COME BY WAY OF KEL UNLESS THE PROBLEM THEY HAVE IS TOO MUCH MONEY AND THEY WANT TO GIVE IT TO PEOPLE WHO TRICK AND DECEIVE. MY EXPERIENCE HAS BEEN VERY BAD, NOTHING BUT CONFUSION, LOST DOCUMENTS, STALLING, NOT RESPONDING TO OUR REQUESTS. I NOT SURE IF MORE THAN TWO LAWYERS ACTUALLY GO TO THE OFFICE. IF YOU DO NOT ASK YOU WILL ONLY TALK WITH A PARALEGAL AT BEST AND WHEN YOU DO DEAL WITH AN ATTORNEY YOU WILL NOT GET STRAIGHT ANSWERS. TIME WILL RUN OUT AND YOU WILL NEED TO PAY MORE.

This firm should be shut down immediately. The complaints go on and on Why are they still able to scam the public? My story about them is very similar and true to form. These jerks have a license to steal, the Fl. Bar is letting them get away with it and doing nothing. In addition the BBB has a long list as well. When is this going to stop?

They did the same thing to me screwed me over. Went down to their office pay the thousand dollars down set up payments for the rest of the payment . The paralegal took my information and I sent then all the paperwork that they wanted. Paid all of my payments to the tune of $4000. . I called every week and they said they were working on it and not to worry. The only time I heard from them was on the 11th but when they said they needed more money I ask for proof of what they had done and what motions they have filed. They put me on hold And a girl came back on the line and said the attorney would have to call me I never got that call I continued to call a got the runaround after that . a week later I got a notice from them to petition the court saying they were withdrawing from my case for nonpayment. . So yeah I'm losing my house no thanks to those ###s and now having to file bankruptcy when they told me they could work out and get my mortgage payment lowered. . If you read this and go on to hire those guys you're stupid. You've been warned. Don't get scammed by these jerks.

Let me join in.KEL told me to file bankruptcy to save my house from foreclosure chap7.During my intake, if you want to call it that, i told them i was in school.After filing the school informed me that my federal student aid was being taken away due to bankruptcy.I asked my attorney why they didnt tell me that filing would prevent me from aid and he told me you didnt ask.Attorney told me i could not voluntarily dismiss chap 7 and to convert to chap 13 and not show up for hearing.I did that.Outcome is that I am still loosing my house and they have my money.When asked for a refund because I was not given the proper info a client services attorney for KEL told me no .Suprising because she works for KEL These people are lying incompitent crooks.STAY AWAY

Now I join the crowd. I trusted them too and they also screwed me too. They made promises, then told me a lie and then asked me to do something that was not legal. They still have my money after promising me to give me my money back. Maybe we could get together and file a class action suit. How can people like this stay in business?

they did the same thing to me 15 months and about 4000 later they spoke with my bank once now I'm screwed and broke thanks kel karma is a ### >>>>>>>>>you will get yours i getting a lawyer to sue the ### I've reported them to attorney general and fl bar

What can I say, they were totally incompetent in handling my mortgage modification. My account was passed around to so many people, they didnt even know what was going on. They changed the address with the lender, but never bothered to check the mailroom to see the lender had sent mail requesting more info. Mistakes in the NPV worksheet from the lender were ignored. They actually gave me WRONG information, that put my house in DANGER of foreclosure, and then said "oops, that information was incorrect, we are sorry". What a JOKE. Stay awya, they have a vancy building and lots of marketing dollars, but the service is awful. They even have an F with the BBB!

2 years trying to short sell my house. Over $5000 dollars paid and still no end in sight. The only time I got a response back from a real attorney was when I complaint an said I felt they where not doing their job. That time Igot an angry response from a lawyer just going on and on about his expertise in cases like mine.

Hope this help other to avoid the mess I am in right now...

I agree with all of the complaints. KEL is awful! Buyer beware! You give them your money and from there absolutely nothing will happen. I have been with them for 2 years and still waiting. I could have accomplished the same results by myself and saved thousands of dollars.
I had a buyer for my short sale that cancelled due to KEL's lack of timeliness and inefficiencies. Documents are consistently "lost". I have never talked to the same person twice. They seem to be running some sort of labor mill.
If the firm can't even manage to organize and submit a few documents then clearly they lack the competence to handle any sort of legal case. You have been warned. If you still choose to use them it is at your own risk.

Please don't waste your time and money with this firm. I gave them $500 for a simple document I could have got from legal zoom for $300. They don't return phone calls. My file has been passed around to so many people. You literally have to beg them to do anything. It took me 5 months to get this done. The document is 1 page long. It's just insulting to say the least about these people. Let me be clear I will NEVER use these people again. They made mistake after mistake. It was like they had no legal training whatsoever. They really have some nerve taking people's money and not rendering services for it. Matt Englett is no better than Bernie Madoff. And his radio show sucks too.

I have hired KEL for two years and I feel trapped. Any progress that was made was from me initiating. I can never get anyone to call me back. I believe they missed a court appearance and messed up some paperwork. I have had at least 5 different points of contacts which are paralegals.They assure I will get a modification on my rental property but most people disagree. I have saved all my email and info from them to prove it. I figured with the experience KEL had in the industry they would be an asset on my side. I feel they have made things much worse for me and of course in the next two months I am up for renewal again and the have really done nothing. Maybe I could be wrong and they could be right. But so far it is not looking that way.

I already hired them last year now they sent a letter stating a year is up they are dropping me unless i send them another $2, 750.00 ! What can I do ? They did nothing for me ! NADA ! Just strung me along like the "HOPE" team at Bank of America did for 2 years !

Before i hired them a Yr ago they had no complaints and now i can't keep up with all the complaints they have. There's got to be a way we can stop this firm from playing with our future. We all depend on them and we can't just sit, complain and do nothing.

I agree with you completely! Avoid this company at all cost, they are horrible. I was told that a 'whole team of folks, including an attorney' would be handling my case when the commissioned 'counselor' was making the sales pitch. When I got served the foreclosure papers, I asked if I would be able to speak to 'my' attorney, the person told me probably not because of the number of cases they handle. They misrepresent themselves from the start. Do NOT, repeat do NOT hire this firm. When it counts, you will be scrambling to find a reputable attorney and fighting with KEL to get your money back at the same time.

I have also had the EXACT same situation with KE&L as this consumer. Just recently got the notice that my 1 year is expiring(with NO modification) and would need to renew the initial 2500.00. KE&L not only lack communication but, my mortgage company has been modifying my loan(evidence by escrow and paid insurance) without KE&L knowledge or MINE! I have never been late in my payments as well. I feel more people with KE&L complaints need to post and we can all alert some media attention to these predators.

Yes, we have also been swindled by KEL. We filed to get custody of the husband's child from the exwife. Along with this, the child has been living with us for over 2 years now, and we hired KEL to take care of cancelling child support from going to the exwife. Well, she's going to be an adult next year and this case is STILL open. Technically, we wasted our money . KEL did not deliver what they told us they would. Where can I complain and get some kind of refund for this?

Get a PROGRAMMED blank Atm card in less than 4 days and contact them immediately at their email address at: gary.atmcardcashmachine@gmail.com today. Capable of hacking into any ATM machine, anywhere in the world. There is no risk involved and this card has been programmed in such a way that it is not traceable +[protected]

I will never recommend this law firm to anyone, they are not professional at all you pay them money to represent you and they don't even do that. You call to see how your case is going an they don't pick up their extensions. If I knew this was what I was paying for I would it done the work myself they got over $1, 400. from me an they did nothing at all to the point that I had to ask if they were working for me or the other people. This people are just awful they only care about the money you pay them not you or your problem.

I made the mistake of hiring KEL to handle a bankruptcy matter. In spite of the negative reviews I decided to give them a chance anyway. When I first met with KEL they assured me that my matter would be handled urgently due to an upcoming hearing. They had no problem in taking $1850 including court cost for filing. All necessary information was provided to KEL in a very rapid fashion. Not only did KEL not follow up, it was me the customer that did All of the initiating. When I was able to speak with a document collector Kenya Hylton in the Orlando Fl office. I was told that my filing was not going to be done before the upcoming hearing, and in fact it would have to go through two more Hurdles, including over to a paralegal and then to the lawyer. I expressed my dissatisfaction and asked why was this not told to me before collecting my money. At this point the representative became rude, and I immediately cancelled their service within four days of employing them, and hired another law firm that filed the suggestion of Bankruptcy within twenty five minutes of arriving in their offices for less money. The icing on the cake was receiving a letter supposedly from their bankruptcy department with no name or title of the person sending the correspondence stating that the company will not be refunding any money.

If you value your money do not ignore their negative reviews, and make my same mistake. This company will hustle you for your money to pay their extensive television marketing campaigns and you will not get any service. This company has been kicked off the BBB. KEL was banned from filing foreclosures in Central Florida. KEL has been reprimanded by the Florida Bar, and the Supreme Court. I never expect to receive a dime of my money back and plan on filing a complaint with the Florida Bar and a civil suit, however if I can save another customer from having their money stolen from thes crooks, then mission accomplished.

Im looking to sue KEL for similar experience as well. I hired them to do my bankruptcy to stop foreclosure. They never did! two months later I lost my house. Leading up to it I have tried numerous times to contact them with no response. They owe me a house, with all my belongings and my money I paid them and my service provided. What can be done? Cant we all do something?

We own a real estate/property management company in Orlando and represent MANY people working to short sale their properties. We were recently was called by 3 (in the same week!) sellers that were all with KEL, paid almost $3, 000 each for KEL to represent them in a short sale (which is ridiculous by itself). We work with investors that purchases condos in over 90 communities in and around the Orlando & Tampa areas and we contracted on one of these properties. A year went by, only 2 out of dozens of return phone calls and a few emails and nothing was done. The 1 year contract between KEL and the seller was set to expire, no forward movement with the short sale and KEL sends them a letter to renew their contract for another $2, 900. Needless to say, the seller refused to renew the contract. Long story short, my investor re-contracted on the property using a different negotiator I work with, the property closed in 4 months and the seller is incredibly happy. We work with the best negotiators and get short sales closed within 90-180 days (4 months being the average) and little or no cost to the seller, All of OUR fees are paid by the Bank. It's morally wrong to financially rape vulnerable sellers, provide little or no service, get little or no results and then expect them to pay you more when the job wasn't performed to industry standards. If you or someone you know is interested in considering a short sale, PLEASE tell them to contact us. Even if none of them decided to use our services (which doesn't cost them a penny), I'd be willing to talk to each of them, educate them on the process so no matter who they use, they are informed enough to ask the important questions and avoid a situation where they pay out thousands of dollars and get no results. MGulla@SpencerRealtyPros.com

OMG! Why didn't we do a 'google' search about this law firm (I use the term loosely) BEFORE we obtained them to represent us in a foreclosure suit. They have no idea what the meaning of a 'retainer' is. All they cared about was getting payment from us. After that, it was all down hill. The initial meeting with Danielle Stephen who we had been speaking with on the phone and Veranda (supposedly an attorney from the Orlando office) in addition to a gentlemen running around like a chicken with it's head cut off that kept getting up, leaving the room and coming back in. Wasn't sure what his purpose was for being there. After reviewing the Case Summary, Veranda said she found a loop hole and that was going to be their defense in court. Unfortunately, we had some emails from this Kirk the day after our meeting who as it was explained to us was just trying to assist Danielle in ensuring she had all the signed documents and PAYMENT information. We expressed to her that if it was Kirk who took the initial telephone call and not Danielle that we would NEVER have used their firm to which she replied she understood our impression of him. While meeting with attorney Veranda, she was reviewing the Case Summary and found a loop hole and said there was a very good chance that with this loop hole, it would buy us several months and give us time to save our home. Next thing we know just a few days before our court date, the case was given to another attorney and she didn't see any loop hole as did Veranda. As you can imagine, we were quite upset. All she did was go to court and we were granted another thirty days but it was of no help of this law firm but due to us filing a Motion of Continuance with the Court before ever obtaining this law firm. So our so called 'retainer' was eaten up by this one time court appearance and then they said they needed another $2, 000. but would not explain what they were going to do for the $2, 000. As promised, Danielle never made copies of our file and mail it to us. I placed a call to her asking for our file and asked if there was an Office Manager and if so what their name was. You can well imagine how appalled I was when she answered me that Kirk Collier was the Office Manager. And by the way, the people who answer your calls like Danielle are referred to as consultant para legals. We feel violated and want to see this so called law firm (that as far as we are concerned, seem like nothing more then a boiler room operation) stop taking advantage of people and refund our money. We too, want to see justice and will be filing a complaint with the Florida Bar and any other appropriate agencies so that other people won't get burned, too.

I also am a victim of KEL What a bunch of frauds! Beware

PLEASE PLEASE PLEASE !
People, don't waste your time or money with this fake firm, they claim to own the building, but they just rent part of 2 floors, and almost lost 1 floor for default of payment.Firm cant even pay for employee parking in the building, employees have to park 3 blocks away in an unsafe environment no matter if your pregnant, injured, or a young woman.
People, They are scam artists ! How I know? I tell you, I worked for that firm, and at the end they scammed me out of money, they fire about 4 to 6 people every week.

If you are looking to get representation for a possible Loan Modification, TALK TO YOUR BANK ! That is what there there for !
Word for thought. If you owe for an example 150k, and all your house is worth 110k, the bank will not give you the modification, even if you get foreclosure, they will promise you the world, everything they do, YOU can do it yourself at the library, or you can pay an accountant $100 and he will do all the work this firm claims to do for $2950. Attorneys or firms CANNOT order or make the bank do anything, (remember this) WHEN THE BANK SAYS NO! THEY MEAN IT !, all they can do is delay your foreclosure date. That you can do on your own. Most of, TALK TO YOUR BANK. Banks gives loan mods to customers that there homes are not worth what they signed for over 50k. KEL KNOWS THAT !, and they knew it before they started the foreclosure and loan modification department.
Don't believe the 2 sales people, there's a reason why there not attorneys. You can do it yourself once again.
YOU CAN GET UP TO 3 LOAN MODS IN A LOAN. Without representation you can live in your foreclosed home for about 2-3yrs sometimes longer depending how big is your bank.
FYI: The positive feed backs left on this web page are from KEL employees PAID to do it, I know because I was one of them !

Good luck with your loan

KEL Attorneys - Misleads consumers thinking attorneys answer the phones.

It's a minimum wage sales associate who gets a bonus for every consumer who signs up for legal services. So are they really looking to help you or simply get a sale. There is just one attorney who if available may answer the phone. And if you set up one of their free consultations you will then spend the time with a non-attorney. The actual attorney will come in for about 10 to 20 mins and that's it. If you do decide to sign up for legal services the non-attorney is the only one in the room signing you up, the attorney actual leaves the room. So if I'm talking to a non-attorney on the phone and in person is my consultation confidential? What about confidentiality between client and attorney in this case...Hmmm

Don't be fooled by KEL Attorneys!