Menu
For Business Write a review File a complaint
CB Fitness Centers and Gyms EOS Fitness Contract for coaching (PT Contract)
EOS Fitness

EOS Fitness review: Contract for coaching (PT Contract)

E
Author of the review
12:23 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

1. On March 12, 2024, I went to the gym to sign up as Silver Sneakers. Surprisingly, I was told that to join I had to pay a membership fee of $20 and then pay $10/month. Normally, Silver Sneakers is free to seniors.

2. Then a salesman came to me and strong-armed me into signing a PT/ Coaching contract which would cost me $563.99. He would not take no for an answer even though I told him it was not for me. I went home and thought about it. I decided that at my age I would not want this type of training.

3. Within the 3-day cancellation period, on March15, 2024 I sent member services an email (as shown on the contract) telling them that I wanted to cancel. I got an acknowledgement letter.

4. As I'm looking at my statement, I see that you, EOS, have taken the following from my account as an unauthorized transaction since this was cancelled by me on time. Because of the failure of your company to handle these requests, I am demanding a REFUND of all monies taken on this account.

5. I have written to Dirrell Ross, the manager at EOS Hudson, FL who said he would take care of this and yet nothing has been done to stop the withdrawals.

Claimed loss: Total obligation: $563.99 --- cancelled by me on March 15, 2024Unauthorized withdrawals: March 27 - $68 and April 1 - $68 = $136

Desired outcome: REFUND to me the $136 taken and STOP any future funds from being withdrawn from my account.

Confidential Information Hidden: This section contains confidential information visible to verified EOS Fitness representatives only. If you are affiliated with EOS Fitness, please claim your business to access these details.

0 comments
Add a comment
  1. EOS Fitness Contacts

  2. EOS Fitness phone numbers
    +1 (602) 368-1221
    +1 (602) 368-1221
    Click up if you have successfully reached EOS Fitness by calling +1 (602) 368-1221 phone number 0 0 users reported that they have successfully reached EOS Fitness by calling +1 (602) 368-1221 phone number Click down if you have unsuccessfully reached EOS Fitness by calling +1 (602) 368-1221 phone number 0 0 users reported that they have UNsuccessfully reached EOS Fitness by calling +1 (602) 368-1221 phone number
  3. EOS Fitness emails
  4. EOS Fitness address
    14843 N Northsight Blvd, Scottsdale, Arizona, 85260-2629, United States
  5. EOS Fitness social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024