Credit Card either on file or used within the club facilities are being used by employees. Extensive amounts of wrongful charges have occured throughout locations. The company is not a stable company. The last 10 months an unbelievable amount of wrongful firings have occured. Corporate/NYC does not reach out to members complaints, nor do they correct the CC misuse. An unbelievable amount of "careers" available within; however, public opionion has learned of how poorly they treat their staff. Even in a economy w/high unemployment, Equinox has several openings. On Long Island tghey have managed to fire the "muscle" of these locations, & the admired staff now work @ several local competitors who are now successful. Equinox has no regard for the member or staff. They are too busy raising dues & taking money. Motto: Disposable Income/Disposable People...Nothing "healthy" about this company...
The complaint has been investigated and resolved to the customer’s satisfaction.