Equinox fitness Clubs reviews and complaints
Misleading Marketing
The "Tourist Trap" of Fitness...
Misleading professionalism, the entire company is based on Marketing & pushing the employee & member to its spending limits, while the "heads in Corporate" sit back with secure jobs.
The company has no regard for "the member experience, " nor "the employee experience." They believe in "TAKING" from employees & members, then trashing them out the door. Most of the current trainers & instructors are former members or interns, that are marketed as "professionals, " with no experience.
The company use to have a reputable standing until it was sold to Related Companies & lead by a CEO with a negative past history. The Regional GFM for Long Island & GFM/Roslyn have destroyed all that was once "professional" within these clubs, all due to "egotism, " that this company has allowed to happen.
Prices are too high for inexperienced people & mgrs. with horrible past histories. All the "professionals" that made Equinox Something are all at surrounding clubs with less expectations & lower costs to the member & non-member.
Worst company to work for in the fitness business, & no quality for the price they are charging + every year a guaranteed $10. increase.
Most unprofessional Fitness company there is...
Illegal Credit Card Use
Credit Card either on file or used within the club facilities are being used by employees. Extensive amounts of wrongful charges have occured throughout locations. The company is not a stable company. The last 10 months an unbelievable amount of wrongful firings have occured. Corporate/NYC does not reach out to members complaints, nor do they correct the CC...
Read full review of Equinox fitness ClubsUnwarrented Firings
I'm a former Pilates Manager for 2 Equinox Clubs/4 yrs. In the last 7 months EQ has made a huge change of management, creating a new position for Kristin Gagne, the current GFM in Woodbury, they made her a regional. With this, Kristin has used her position to fire all of the old/original staff that made/makes the 3 clubs successful. I was shocked when my...
Read full review of Equinox fitness Clubs and 8 commentsGiving a Voice to Consumers
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