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Erie Insurance Group

Erie Insurance Group review: Homeowners Insurance

L
Author of the review
10:49 am EST
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This review was chosen algorithmically as the most valued customer feedback.

My elderly parents have had Erie homeowners insurance for a while. Their home in Franklin, Tn was damaged by a storm in June of 2023. No progress is being made on this house, and they have now been staying in Sonesta Suites for 5 months with still no progress being made. Erie's response to all things has been extremely slow, and basically appears that they do not care at all about the customers that pay for coverage with their company. One contractor on the home only partially completed the job, and took roughly $15,000 of the money given to them to use on other home projects they were working on. They have never returned to finish the job. The insurance company has had my parents, who are in their 80's, try to handle all of this their selves. They have been told multiple times they would have them back in their home by Thanksgiving, then Christmas... Needless to say nothing is happening.

I am beyond disappointed in Erie. At this point, I am looking at all options for a resolution. Some consideration and concern would be greatly appreciated.

Desired outcome: Restoration of home and to recoup financial losses from this ordeal.

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  1. Erie Insurance Group Contacts

  2. Erie Insurance Group phone numbers
    +1 (800) 458-0811
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    Fort Wayne, IN
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    Knoxville, TN
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    Waynesboro, VA
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    Parkersburg, WV
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    Brookfield, WI
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  3. Erie Insurance Group emails
  4. Erie Insurance Group address
    100 Erie Insurance Pl., Erie, 16530-1104, United States
  5. Erie Insurance Group social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 25, 2024
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Erie Insurance Group Category
Erie Insurance Group is ranked 40 among 464 companies in the Insurance Services category
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