Excel Laptop Parts’s earns a 1.2-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Excel Laptop Parts Review: Terrible Customer Service and Delayed Refund
So, I gotta say, I had a bit of a rough time with Excel Laptop Parts. I ordered some parts from them and they took my money right away, but then I didn't hear anything from them for a while. I tried calling them a bunch of times, but nobody ever picked up the phone. I was starting to think I'd been scammed!
But then, the day after I posted a review about them online, they finally refunded my money. So I guess they're not a scam after all. But man, their customer service is just terrible. I mean, come on, at least answer the phone! It's not like I was asking for anything crazy, just a little bit of communication.
Anyway, I wouldn't necessarily recommend Excel Laptop Parts based on my experience. But if you're really desperate for some laptop parts and you don't mind waiting a while and dealing with some frustrating customer service, I guess they're an option. Just be prepared for a bumpy ride!
Great Website, Terrible Service: My Disappointing Experience with [Company Name]
This company's website is really good, it looks like they're the real deal. But, I've been waiting for my order for almost a month now and I can't get any answers from them. I tried using their order status inquiry page, but no one has responded. I even tried calling them, but no one picks up the phone. To make matters worse, Paypal charged me the day after I ordered, not when my order was shipped. I'm really disappointed and frustrated with this experience. I wouldn't recommend ordering from this company, it seems like a scam.
Disappointing Experience with Excel Laptop Parts: Damaged Package and Faulty Part
I recently ordered a part from Excel Laptop Parts (excellaptopparts.com) and unfortunately, my package arrived in a wet and damaged condition. While I don't think it was their fault, I do believe they could have prepared it better to prevent any damage during transit.
Upon opening the package, I was disappointed to find that the part I received did not work. Upon closer inspection, I noticed that the wires were not properly insulated, as can be seen in the third picture where the cord on the right-hand side appears to be exposed. Additionally, the part did not fit properly and actually ended up damaging my laptop.
Despite these issues, I will say that the package did arrive on time, which was a relief. However, I do wish that the part had been properly inspected and tested before being sent out to me.
Overall, my experience with Excel Laptop Parts was not a positive one. While I understand that mistakes can happen, I do believe that they could have done more to ensure that their customers receive high-quality parts that are properly packaged and tested.
Excel Laptop Parts Review: Terrible Customer Service and Possible Fraud
So, I was looking for a laptop part and stumbled upon Excel Laptop Parts. At first, I was excited to find what I needed, but my experience with this company turned out to be a complete disaster. I made my purchase, but I never received a tracking number. I tried calling during business hours, but no one ever picked up the phone. I even left voice mail messages, but no one ever got back to me. I also sent emails, but I never received a reply.
I'm starting to think that this company is a complete fraud. I mean, how can they expect to stay in business if they don't even have the decency to respond to their customers? I'm so frustrated that I'm considering reporting this company to my credit card company.
If you're thinking about buying from Excel Laptop Parts, I would strongly advise against it. It's just not worth the hassle. I still haven't received my part, and I don't even have any proof that it shipped. It's just a complete mess.
Overall, I would say that Excel Laptop Parts is a complete disappointment. They have terrible customer service, and they don't seem to care about their customers at all. If you're looking for a reliable company to buy laptop parts from, I would suggest looking elsewhere.
Excel Laptop Parts Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Excel Laptop Parts, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Excel Laptop Parts Legit?
Excel Laptop Parts earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Excel Laptop Parts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Excellaptopparts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Excellaptopparts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Excel Laptop Parts
The company prides itself on offering only the best products from top manufacturers, ensuring that customers receive reliable and long-lasting parts. Excel Laptop Parts also offers competitive pricing, making it an affordable option for those on a budget.
In addition to its extensive product selection, Excel Laptop Parts also provides exceptional customer service. The company's knowledgeable and friendly staff are always available to answer questions and provide assistance, ensuring that customers have a positive shopping experience.
Excel Laptop Parts is committed to providing a seamless shopping experience, with easy-to-use search tools and a user-friendly website. The company also offers fast and reliable shipping, with most orders shipped within 24 hours.
Overall, Excel Laptop Parts is a trusted and reliable source for all laptop parts and accessories. With its extensive product selection, competitive pricing, and exceptional customer service, it's no wonder why so many people turn to Excel Laptop Parts for their laptop repair and upgrade needs.
-
Excel Laptop Parts Contacts
-
Excel Laptop Parts phone numbers+1 (760) 706-8815+1 (760) 706-8815Click up if you have successfully reached Excel Laptop Parts by calling +1 (760) 706-8815 phone number 0 0 users reported that they have successfully reached Excel Laptop Parts by calling +1 (760) 706-8815 phone number Click down if you have unsuccessfully reached Excel Laptop Parts by calling +1 (760) 706-8815 phone number 0 0 users reported that they have UNsuccessfully reached Excel Laptop Parts by calling +1 (760) 706-8815 phone number
-
Excel Laptop Parts social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!