computeruniverse’s earns a 1.0-star rating from 0 reviews and 9 complaints, showing that the majority of tech shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Computeruniverse.net Review: Good Prices, Poor Customer Support
computeruniverse.net is a website that I would not recommend to any English speaker. The support team is not very responsive and they never reply to any emails. I had a terrible experience when I called them and waited for 20 minutes on the phone, only to be hung up on. It was frustrating and disappointing.
However, I must say that the website has a wide range of products and the prices are reasonable. They have a good selection of computer parts, laptops, and other electronics. The website is easy to navigate and the checkout process is simple.
But, if you encounter any issues with your order or have any questions, it is best to avoid contacting their support team. It seems like they are not very helpful and it can be a waste of time.
Overall, I would recommend using other websites to purchase your electronics. While computeruniverse.net has a good selection and reasonable prices, their lack of customer support makes it not worth the risk.
Terrible Experience with Computeruniverse: Cancelled Order and Poor Customer Service
So, I had a pretty bad experience with computeruniverse. I was supposed to get my order delivered in 2 days, but they cancelled it without asking me. And now, I'm still waiting for my money back. The customer service people aren't helpful at all. They even hung up on me when I called to ask about my refund. I wouldn't recommend trusting this company.
Poor Customer Service and Shipping Experience with computeruniverse.net
So, I ordered from computeruniverse.net and when the package arrived, it was all messed up. The local post office had to hold onto it and make a report to DHL. I tried to contact customer service, but it's been a whole week and I haven't even gotten a "hey, we got your message" or anything. Honestly, I wouldn't suggest buying from them.
Is computeruniverse Legit?
computeruniverse earns a trustworthiness rating of 27%
Assess your risks. Protect your personal information when dealing with computeruniverse.
Based on our evaluation, computeruniverse has resolved only 0% of 9 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.
computeruniverse protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website associated with computeruniverse sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
We conducted a search on social media and found several negative reviews related to computeruniverse. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Computeruniverse.net has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Computeruniverse.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- computeruniverse as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
- We looked up computeruniverse and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Terrible Customer Service and Faulty Product from computeruniverse.net - Avoid!
I had a really bad experience with computeruniverse.net. I spent 290 euro on a product and it turned out to be faulty. I tried to contact their customer service team multiple times, but they never responded to my messages. It's been 45 days now and I still haven't received a refund. This is unacceptable. I'm really disappointed with the service I received from computeruniverse.net. It's really frustrating when you spend your hard-earned money on a product and it doesn't work properly. I just want my money back. I'm going to complain if they don't respond soon. This is really bad service. I wouldn't recommend computeruniverse.net to anyone. Save yourself the hassle and shop somewhere else.
Discrimination and Unreliable Service: My Experience with computeruniverse.net
So, I had a really bad experience with computeruniverse.net. I placed an order for some computer parts, but they cancelled it for no reason at all. And to make matters worse, they banned my account too! I was so confused and frustrated, so I decided to call them up and ask what was going on. And you know what they told me? They said it was because I'm Russian! But that's not even true - I'm Armenian and I'm from Armenia. It's not the same thing at all!
Honestly, I was really upset by this whole ordeal. It's not fair to discriminate against someone based on their nationality like that. It's just not right. And to top it all off, I've heard from other people that computeruniverse.net has a reputation for being kind of sketchy. Some people say they've had trouble with orders being delayed or cancelled, or with customer service being unhelpful.
So, I would definitely caution anyone who's thinking about shopping at computeruniverse.net. It might seem like a good deal at first, but you never know what kind of trouble you might run into. And honestly, I don't think it's worth the risk. There are plenty of other online retailers out there that are more reliable and trustworthy. So do yourself a favor and shop somewhere else!
Disappointing Experience with computeruniverse.net: Poor Customer Service and Lack of Support
I recently had a really bad experience with computeruniverse.net. I was excited to buy a new computer from them, but unfortunately, things did not go as planned. I paid for my order and waited for it to arrive, but it never did. I tried calling their customer support line, but no one ever answered. I sent them an email, but they never responded. It was really frustrating to be ignored like that.
I waited for a week, hoping that my order would be shipped soon, but it never was. I was starting to get really worried that I had been scammed. I decided to do some research online and found out that I was not the only one who had experienced this kind of problem with computeruniverse.net. Many other customers had also complained about their poor customer service and lack of support.
In the end, I had to cancel my order and ask for a refund. It was a really disappointing experience, and I would not recommend buying anything from computeruniverse.net. They may take your money, but they will not provide any support or help if something goes wrong. It's just not worth the risk.
Disappointing Experience with Computeruniverse.net: Delayed Delivery and Poor Customer Service
So, I was looking for a new computer and stumbled upon computeruniverse.net. The website looked pretty good and they promised a quick delivery of 1-2 days. I was excited to get my new computer and eagerly placed my order.
However, things didn't go as smoothly as I had hoped. The delivery took a whopping 10 days, which was a huge disappointment. And to make matters worse, when the item finally arrived, it was damaged. I was so frustrated and disappointed.
I contacted the customer service team and they promised to replace the damaged item. But it's been more than 20 days now and I'm still waiting for the replacement. This has been the worst buying experience of my life. I'm so disappointed with the terrible customer service.
I really hope that computeruniverse.net can improve their delivery times and customer service. It's such a shame that a promising website like this can let their customers down so badly. I wouldn't recommend this website to anyone until they can sort out their issues.
Scam Shop Alert: Terrible Customer Service and Deletion of Negative Comments at computeruniverse.net
I gotta say, I'm pretty disappointed with my experience at computeruniverse.net. I shelled out my hard-earned cash for a product and it's been three whole weeks and I still haven't received it. What's worse is that I've tried reaching out to their customer support team multiple times and I haven't gotten a single response. It's like they don't even care about their customers!
To make matters even worse, I noticed that they've been deleting negative comments on their website. I mean, come on! If you're going to run a business, you need to be able to handle criticism and feedback. It's not fair to your customers to silence their voices like that.
Honestly, I wouldn't recommend buying anything from this shop. They seem more interested in taking your money than actually providing good customer service. And if you do end up having an issue with your order, good luck getting any help from them. I've sent over 20 emails and haven't received a single response. It's pretty clear to me that this is a scam shop and the worst shop I've ever dealt with.
Disappointing Experience with Computeruniverse: Over 50 Days and Still No Delivery
I gotta say, I had a pretty rough experience with computeruniverse. I ordered something way back on April 14th, and it's been over 50 days and I still haven't received it. Can you believe that? The tracking says it's been in Frankfurt for over 45 days, but I haven't gotten any help or refund or anything. It's like they don't even care about their customers. I even tried reaching out to them on social media, but they couldn't give me any answers. Like, come on, how do you not know where you sent my package? It's either lost or they just don't care enough to figure it out. Either way, it's pretty frustrating.
Overview of computeruniverse complaint handling
-
computeruniverse Contacts
-
computeruniverse emailsretoure@computeruniverse.net93%Confidence score: 93%b2b@computeruniverse.net81%Confidence score: 81%Salessurface@computeruniverse.net79%Confidence score: 79%haendler@computeruniverse.net79%Confidence score: 79%datenschutzanfrage@computeruniverse.net78%Confidence score: 78%datenschutzbeauftragter@computeruniverse.net78%Confidence score: 78%bewerbung@computeruniverse.net77%Confidence score: 77%
-
computeruniverse social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all computeruniverse contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!