Vevor
Reviews and Complaints

Don't ever order from Vevor directly. Instead use Amazon since they have their own return policy.

My experience with them was horrible. I ordered an air compressor from them that came about week later. Unfortunately, it was malfunctioning from day one.

I contacted the company through their online chat where I was told to take a video proof of the compressor malfunction. I tried sending this video to them but their site wouldn't upload the video. Another chat with their customer support and they gave me another way to send the video to them. After receiving the video they told me to try plugging it in another outlet, plugging it without extension cord, warming it up before use...

Ridiculous! Finally they said that the voltage in my house is probably below 110V?! Up until that point, I was suggesting that they send me a new, working compressor and I would return the one that's not working but now I want my money back.

Their website states "30 day hassle-free money back guarantee" but the finally offered to give me $90 for me to find a repair shop and pay for repairs. Currently I'm in a process of disputing my credit card charges.

Vevor has established itself as a go-to destination for top-quality tools and equipment, catering to both businesses and DIY enthusiasts. With a diverse range of products, Vevor has garnered a solid reputation for delivering reliable items at affordable prices. Customers have praised the brand for its efficient service and industry-leading customer support. Whether you're looking to enhance your workshop or tackle DIY projects, Vevor stands out as a trustworthy source for all your tool needs.

They will provide great service during the warranty period, even if our product has been used for half a year, they still send you a new product. That is very good after-slae service.

Is as described. Works as stated. Good quality. Ease of use? very quick ship. Can also distill water for cpap. Oh yeah that's why I bought it. Wouldn't dream of distilling anything else..

So far I've bought a concrete saw showed up on time and was fairly well built. Worked Fine on two jobs so far.
Inverter purchase was the same experience. Finally a Chinese company not selling crap and delivering on time.

Thank you

Received Item very Quickly, seems to be well constructed for the weight limit I ordered. I have not used as yet, so can't comment on that yet. They appear to have a mounting set up for "helper chains" to assist with hook up on bucket, but no instructions added on instruction sheet supplied. Very satisfied overall!

We bought this to lift fifth wheel hitch in and out of truck, works great. The other day we came home with a large ice chest full of tuna and ice,. Very heavy. We looked at each other discussing how we're going to unload it. My husband said the hoist! Worked great again. I foresee it coming in handy for other uses too. Very happy with this purchase, and that is coming from a wife

I'm thrilled to have purchased the 3' Vevor Pipe Stair Handrail that I just mounted to the wall adjoining the sidesteps leading to my backyard. Although it is advertised as being "industrial," I find it quite elegant and extremely practical. And, as a senior, I feel much safer having that grab rail there for me to hold onto when I descend or ascend my steps. I purchased the black handrail and am confident that it will be here long after I am gone. Since I am inept at construction, I called in the Senior Services Department of Albuquerque to help me attach the handrail to the wall and the foreman of the group was very impressed with the unit and asked me to send him the link so that he could purchase some for his department. And if that's not a great recommendation, I don't know what is. I highly recommend this railing to anybody who is looking for a low-cost solution to a rather tricky problem. You will not be disappointed!

Well I can say that I have made a good purchase because it has worked very well for me, it is easy to use, with the price I think that this excellent one is very accessible compared to others. With the shipment it took me a while but the reason is because it was thanksgiving date but otherwise I think it would have arrived a little earlier. One of my worries was that it would be damaged on the way to the shipment, but it was not. It came in good condition and very well packaged.

I bought the 10" wood vise. First, I'll note that there are several reviews about poor packaging. Let's lay that one to rest. My vise came in a sturdy cardboard box with a molded foam tray. The packaging was above average. And it arrived in just a few days. This vise costs about 30-50% less than similar vises I see on eBay and elsewhere on the internet. I haven't seen those other vises in person, but, from what I can see it is an equivalent product. I suspect these vises all come from the same factory, or maybe from the same tooling -- it's impossible to know. The screw is nicely machined and turns smoothly. The guide bar nuts are not fixed on tight, which is a good thing because they need to be removed to insert the wood jaws I'll be making. I haven't installed it just yet. This is not a high end product, but there's nothing obviously wrong with it either. Overall, this vise looks to me like it will prove to be an outstanding value. I think it's appropriate to say that you should set your expectations in line with the pricing and you'll be pleased.

I recently purchased a 5-compartment food warmer from Vevor for my new coffee shop. I was trying to save some money, so I decided to give this brand a shot. The product arrived without any issues, but my nightmare began when I tried to use it for the second time.

To my surprise, all the inside corners of the warmer where the water goes, which were supposed to be made of stainless steel, were rusted and started leaking water. I couldn't believe my eyes when I saw it. It was built with the cheapest material possible, which caused me serious problems that day because I had a catering order and water was all over the place.

The saddest part of the story is that the seller has been giving me the runaround for more than 5 months, claiming that he is trying to contact the manufacturer. But in reality, he is just a liar and a faker. He sends me messages with a lot of talk but nothing to resolve this unpleasant situation.

My advice to you is to stay away from this seller. He no longer keeps his word and only sells products without resolving any issues. Moreover, I strongly recommend that you avoid this brand altogether and spend a little more on a better quality product, as I am going to do.

In conclusion, I regret buying from Vevor and would not recommend it to anyone. The product was poorly made, and the seller's customer service was terrible. It's a shame that I had to learn this lesson the hard way, but I hope my experience can help others avoid making the same mistake.

I recently made a purchase from VEVOR and I have mixed feelings about my experience. I bought two items, a ballast box for my tractor and clamp on pallet forks with a stabilizer bar. The ballast box had some great features that caught my attention, such as a trap door for easy emptying of sand or stones used for weight and cylinders inside for storing shovels and other tools. However, I was disappointed with the quality of the metal used, as it was thinner than I expected. The welds were also not centered between the two pieces, which made me doubt its durability when filled with weight.

Moving on to the clamp on pallet forks with stabilizer bar, I was not impressed with the stabilizer bar. It was made of flimsy thin metal that distorted when I tried to secure it. The wingnuts that came with it spun freely when I applied the appropriate force to secure the bar. I reached out to VEVOR for replacement bolts to secure the stabilizer bar, but their customer service was not helpful. They sent me three emails stating that their technicians did not see any issue with the wingnuts spinning freely, even though it was clear that the stabilizer bar was not secure.

Overall, I would not recommend buying from VEVOR. While their products have some good features, the quality of the materials used and the poor customer service make it not worth the investment. I hope they can improve their products and customer service in the future.

We recently purchased an awning from Vevor for our camper. The product description stated that it measured at 14ft 2in, which was exactly what we needed. However, when the product arrived, we were disappointed to find that it was much bigger than what we had ordered and wouldn't work for our camper.

We immediately contacted Vevor's customer service and provided them with pictures of their product description and what we had received. Initially, we simply wanted to return the wrong item and have the correct one sent to us instead. However, the customer service representatives kept insisting that they had not made a mistake.

We sent them pictures again from their own website, clearly stating the size of the product we had ordered. Despite this, they continued to deny any mistake and only offered us a $20 refund. We had paid $107.99 for the product and received the wrong item, yet they only wanted to give us a fraction of what we had paid.

We have corresponded with their customer service numerous times, trying to get the issue resolved. However, they have been completely unreasonable and unhelpful. We are still currently fighting to get our full amount refunded.

If you are considering purchasing from Vevor, we strongly advise against it. We have seen many reviews similar to ours, where customers have received the completely wrong item and the company has refused to make it right. We learned our lesson and wish we had researched the company before making our purchase.

Vevor, oh boy, where do I even start? Let me tell you, this is not my first rodeo with them, but it will definitely be my last. I recently ordered a three-point quick hitch from them and boy, was I in for a surprise. The package arrived damaged beyond belief, and I was left with a hunk of scrap metal that was completely unusable. I immediately called their customer service number, hoping to get a replacement shipped out quickly, but boy was I wrong.

I have been through countless emails, texts, and phone calls with the same result - nothing. I have sent pictures at least three times that clearly show the damage, but it seems like no one at Vevor cares. I told the first representative that the unit was damaged beyond repair and unusable. I said I wanted a new one or a refund, but she said she needed to connect me to a technician for support. I was disconnected again. Since then, I have been offered $30 back. Are you kidding me? I guess I should hook up a couple of thousand pounds on this piece of junk? No worries, I saved thirty bucks. HAA, that's safe!

Next, I was told to take it to my local repair shop, and they would cover the fee. I'm not sure who fixes quick hitches that are damaged beyond repair? I am the local repair guy. It seems like basic terminology to me, but maybe not to all customer service representatives:

Damaged Beyond Repair = Cost of repair exceeds cost of replacement

Damaged Beyond Use = It is either unsafe to use or no longer performs the functions it was intended to perform without causing further damage or causing harm to oneself or others

I really expected a new item to be sent, but after some research during my experience, I learned what a scam Vevor is. I was lied to by representatives, and when I called them on it, they needed to transfer me, or I got disconnected. I bought a backhoe thumb from Vevor that I had to hammer, bend, and drill to fit. I never called to complain; I just made it work. I was missing parts in my chainsaw mill from Vevor. I didn't call then. My pallet forks from Vevor had no bolts for the bent cross brace. No call, but I made it work.

I am very disappointed in Vevor because it is not fun to be scammed. I guess if I called about the other junk products, I would have learned sooner, but I sure won't be using this site anymore now that I have learned this company slings someone else's junk parts and has no intention of standing behind them. I hope I save someone their hard-earned money! Spend your money with a reputable business and save yourself the headaches Vevor causes.

The product was shipped with missing parts. I have contacted the company so they can send the remaining parts and they will not cooperate. They claim that my information doesn't exist in their system and that I never ordered the product from their website. I provided them with proof on my credit card statement that shows the charge from their site, pictures proving the parts are missing, a copy of the UPS tracking proving they shipped it to me, and they refuse to resolve the issue. They will not send me the parts or refund my money. I have only received the runaround for 3 days.
Never purchase a product from this company. They will not honor it or their customers.

order # [protected] cost = $67.75 bought on Thur. March 7 24' It keeps tripping the breaker & will not reset. The reset button is stuck or has melted in place. My name is Shurte. ph# is [protected] My e-mail is: [protected]@embarqmail.com I have tried to go to the refund page, & the web page will not open. I have the original box, & shipping package, I will return it if they tell me how Please help me get a refund. Thank You Sincerely, Mr. Shurte

Less than a yr ago bought this system.. pump and filter.. I go to rum my pool today and it is seized. No reason for it to be. 1 dried it from any water before I stored it for offseason.. I've had many of pumps before and the one I can say is the biggest junk I've ever had.. thought was getting good quilt by all reviews.. guess not... need a replacement yeaterday.. cause this is no way to keep customers..

Buyer Beware- No Service if Damaged-
Good luck with vevor. Not my first purchase from them but it is my last for sure.
Quick Story Version: Ordered this three point quick hitch and it arrived damaged beyond use. I still have a hunk of scrap metal and no sign of hope on getting a replacement. I called the cust serv number and hoped a replacement would be shipped out quickly but instead I have been bounced from one agent to another just wasting my time until I give up.
Longer detailed version for those who choose to hear about the company called vevor.
I found vevor on the scam aware sites after dealing with them. Soon they will be recognized by all to be a scam.
I have been through countless emails, texts and phone calls with the same result. Nothing. I have sent pictures at least three times that clearly show the damage.
I told the first rep that the unit is damaged beyond repair and unusable. I said I want a new one or a refund and she said she needs to connect me to a technician for support. I was disconnected again. Since then I have been offered $30 back. I guess i should hook up a couple thousand pounds on this piece of junk? No worry, I saved thirty bucks. HAA that's safe!
Next I was told to take it to my local repair shop and they will cover the fee. I'm not sure who fixes quick hitches that are damaged beyond repair? I am the local repair guy.
It seems like basic terminology to me but maybe not to all cust serv reps:
Damaged Beyond Repair = Cost of repair exceeds cost of replacement
Damaged Beyond Use = It is either unsafe to use or no longer performs the functions it was intended to perform with out causing further damage or causing harm to oneself or others
I really expected a new item sent but after some research during my experience I learned what a scam vevor is.
I was lied to by reps and when I call them on it they need to transfer me or I get disconnected.
I bought a backhoe thumb from vevor that i had to hammer, bend and drill to fit. I never called to complain, I just made it work.
I was missing parts in my chainsaw mill from vevor. Didn't call then.
My pallet forks from vevor had no bolts for the bent cross brace. No call but I made it work.
I am very disappointed in vevor because it is not fun to be scammed. I guess If I called about the other junk products I would have learned sooner but I sure won't be using this site anymore now that I have learned this company slings someone else's junk parts and has no intention of standing behind.
Hope I save some one their hard earned money! Spend your money with a reputable business and save yourself the headaches vevor causes

I recently bought 200 spandex chair covers from Vevor and I was really excited to receive them. However, when I opened the first cover and put it on a standard banquet chair, I noticed that the elastic at the bottom of the back legs separated from the spandex at the seam. I thought it was just a fluke, so I tried a second and third cover, but they all came apart at the seams in the same place. I was really disappointed and frustrated with the quality of the product.

I decided to contact Vevor and sent them a photo of the defects. To my surprise, they refused to reimburse me for the shoddy product unless I sent them 200 photos of 200 defective seams. I couldn't believe it! I offered to take half of what I paid so that I could hire someone to reinforce the seams, but Vevor said no because they didn't believe the product was "broken." I was really upset with their response and felt like they didn't care about their customers.

In my opinion, Vevor is a terrible company. Their product is crap and they know it. If they truly cared about their customers, they would want them to be satisfied and stand behind their product with honor. Instead, they are idiots who refuse to take responsibility for their poor quality products. I would never recommend Vevor to anyone and I will never purchase from them again.

This company is a total scam! I cannot believe the terrible experience I had with Vevor. They took my money and never sent out my item. I tried calling their phone numbers, but they didn't work. I also sent them numerous emails, but they never replied. It's like they just took my money and disappeared!

To make matters worse, I was charged twice what was advertised. When I contacted them about this, they refused to refund the difference. They claimed that the item had already been sent, but I never received any tracking information. I tried calling them several times in December, but I never got through.

In January, I sent them several emails asking for confirmation that the item had been posted, but they ignored me. I was left hundreds of dollars out of pocket and feeling completely ripped off. I had to escalate the issue to the Australian consumer commission, department of fair trading, and chargeback via the bank just to get my money back.

I would strongly advise anyone to stay away from Vevor and purchase from a legit company instead. The only way to get their attention seems to be by leaving reviews, so I hope that this review will help others avoid the same terrible experience that I had.

So, I was really excited to purchase a high-quality product from Vevor. However, it's been over a month and I still haven't received my parcel. I'm starting to think that the courier must have been on drugs or something because they delivered it to the wrong address. I even have photos of the parcel at the wrong address, their front door, and their car.

I've called Vevor multiple times to try and resolve this issue, but they keep telling me that they haven't been able to recover the parcel. It's really frustrating because I've called them at least 20 times and they don't seem to care that I haven't received my product. I've even given them the photos from the courier company and asked for a refund, but they still haven't done anything about it.

It's not fair that I paid for a product that I can't even test because it hasn't been delivered. I think it's safe to say that Vevor is liable for the courier's actions and should be responsible for the lost parcel. I just want either my product or my money back.

In the future, I think I'll stick to buying products from South Australian companies to avoid any issues like this. It's really frustrating to deal with Vevor and the courier company, Safe Way Couriers, for over five weeks now. I just wish Vevor would pay more attention to their customers and take responsibility for their mistakes.

We recently had an issue with a faulty motor on a wash station purchased from Vevor and our experience with their customer service was less than satisfactory. We reached out to their customer service line and while they were nice, they directed us to contact Vevor's email for further assistance. This led to a series of negotiations regarding the warranty of the product, which was a complete nightmare.

Initially, Vevor offered to send us a new motor, but later stated that it was too expensive to send from their manufacturer in China. They then proceeded to negotiate a dollar amount for us to fix the issue, which was not feasible for us. This led to continuous emails back and forth for three weeks until we finally settled on a credit. However, we are now facing issues with processing our PayPal payment, as Vevor requested our PayPal information instead of simply crediting back our credit card for the partial refund. Despite our request for a full refund, we eventually gave up.

If you plan on purchasing a product from Vevor that may require warranty assistance, we advise you to be cautious and do your research beforehand. Our experience with their customer service via email was a complete nightmare and we would not recommend it. However, we must note that their call center has been fine and the representatives were very nice.

I recently purchased a Vevor 47qt Electric Car Fridge from Vevor website after reading multiple reviews on quality. I purchased in March and began to use it in June when I started camping. Two months into the season my Fridge started throwing a F3 code. I ran through all the troubleshooting before calling customer service as well as emailing and having a message chat with a customer service rep. This has gone on for one month now, i have sent in pictures and video of how the fridge is operating. I asked that I have a tech call me as I handy and can walk through the instructions the give me for a fix. No one has called me, all I get from Vevor is notes that say take it to a repair shop and they will gladly pay for the repair. In my mind it is not my responsibility to repair a product that is 4 months old and has a defect. I have asked to have Vevor send me a new fridge and I will send back the one I have for them to find the issue. OR I have simply asked for my money back and I would send them my fridge. Crickets! Nothing from Vevor, no phone call, no email, nothing... So i have told Vevor that i am going to do what any customer that is getting the shaft from a large company like Vevor would do. Hit their customer service and their ability to stand by their product with bad press on Social Media. There is no other way to get their attention and i will continue to hit every website warning people of this companies inability to take care of merchandise that was $279. Follow up from Vevor Below: So this is the problem with Vevor, I have written 6 bad reviews on social media sights, the response i get back from Vevor is, We are so sorry, can you provide us more information, the invoice, a video, pictures. I have done all of this twice and nothing has happened. The complaintsboard.com need to do a full investigation on this company, there hundreds if not thousands of bad press on websites other than Vevor.com, which i believe all of their comments are fake.

I placed an order on September 27th for two utility carts. I soon received a request for more money as they claimed an additional warehouse transfer was required. They then provided me a suspicious PayPal link to send money to. I requested that if this was an official item and fee, that they simply reissue an invoice. I received no response and have now gone over a month with no fulfillment of my order and no one responding to my requests for a refund. My order number at Vevor.com is VEVOR207916.

I would like to build a relationship with your company as there are many items you supply that would be useful for my business, but this trial order needs to be sorted out before I can place more meaningful orders with the company.