Ezbuy Online Shopping Singapore
Reviews and Complaints

My package was not updated as I have forgotten to trace it.

As Ezbuy has cut off the phone , online chat and left with email support

Email support took 10 hrs to respond, giving fairy tales to bluff you that item is in Singapore warehouse and forgot to update. Then gave you an excuse the overwhelming cargoes. Promise you all sorts of lies that your package is safe and their duty to ensure all packages are safe

Lastly informed you that they have tried their best to search which I confirmed they never did because they are lazy.

I am not letting this matter rest and I will post in social media to expose them

I was so pissed off. But then, I decided to give Ezbuy Online Shopping Singapore another chance. And I'm glad I did!

I ordered a few items from their website and the process was super easy. I didn't have any trouble navigating the site and finding what I needed. The prices were also very reasonable, which was a huge plus.

The shipping was also pretty fast. I received my items within a week, which was faster than I expected. The packaging was also very secure and my items arrived in perfect condition.

One thing I did notice was that some of the descriptions on the website were a bit confusing. It was hard to tell exactly what I was getting with some of the items. But, I was able to figure it out eventually.

Overall, I had a great experience with Ezbuy Online Shopping Singapore. Despite the initial hiccup with the customer service, everything else went smoothly. I would definitely recommend this website to anyone looking for affordable and convenient online shopping.

So, I was shopping on Ezbuy.sg and I gotta say, it was a pretty decent experience. I ordered a bunch of stuff and most of it arrived in a timely manner. However, there was this one product that was out of stock and it took them several weeks to finally cancel it. That was a bit of a bummer, but I guess these things happen, right?

The real headache came when I tried to get my refund. It was a bit of a complicated process and it took longer than I would have liked. But, to be fair, I've had similar experiences with other online retailers, so I can't really fault Ezbuy.sg too much for that.

Overall, I'd say that Ezbuy.sg is a pretty solid option for online shopping in Singapore. They've got a decent selection of products and the prices are pretty reasonable. Just be prepared for the occasional hiccup in the delivery process and be patient when it comes to refunds.

So, I was trying to buy something from Ezbuy Online Shopping Singapore (ezbuy.sg) and I made the payment. But then, they emailed me to say that the item was out of stock. I was pretty disappointed, to be honest. I mean, why did they even let me make the payment if they didn't have the item in stock?

Anyway, they said that they would refund me, but the process was a bit of a hassle. I had to log into my account and fill in this form that was kind of stupid, to be honest. And then, I had to provide my bank details, which made me a bit nervous. I mean, I don't really like giving out my bank details online, you know?

And then, I had to wait 7 days for the result. I mean, come on, 7 days? That's a bit too long, don't you think? I mean, I understand that they need some time to process the refund, but 7 days seems a bit excessive.

Overall, I'm not really impressed with Ezbuy Online Shopping Singapore (ezbuy.sg). I mean, sure, they have a lot of products and the prices are pretty good, but the whole experience was just a bit of a letdown. I don't think I'll be shopping with them again anytime soon.

So, I tried out Ezbuy for some online shopping in Singapore. I was pretty excited to get my hands on the item I had ordered, but when it arrived, I was pretty disappointed. The item looked nothing like the pictures and description on the website. I was pretty bummed out about it, so I decided to reach out to their customer service team. I left a comment on their Facebook page and even sent them an email, but all I got were some standard replies. They didn't offer any solutions or try to make things right. I was pretty frustrated with their poor service.

I gotta say, I was pretty disappointed with my experience using Ezbuy Online Shopping Singapore. My partner and I decided to sign up for their prime service, but it ended up being a total letdown. Throughout our entire prime account period, they made mistake after mistake and didn't seem too interested in helping us out when we had problems.

One of the biggest issues we had was with an item we ordered that turned out to be totally not returnable. Instead of just admitting their mistake and taking responsibility for it, they tried to offer us some compensation that honestly didn't really make up for the fact that we were stuck with a product we didn't want or need.

Another time, they straight up missed one of our parcels and it took them a whole week to even find it in their warehouse. And even after they finally located it, they still used slow shipping to resend it to us. Like, come on, guys. That's just not acceptable.

Overall, I wouldn't recommend using Ezbuy Online Shopping Singapore if you're looking for a reliable and customer-focused shopping experience. They definitely have some work to do in terms of improving their processes and making sure their customers are happy.