Menu
Write a review
File a complaint
FabHotels Customer Service Phone, Email, Contacts

FabHotels
Reviews and Complaints

www.fabhotels.com

Learn how the rating is calculated

1.0 11 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

FabHotels Complaints 11

ComplaintsBoard
S
8:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Person posing as fab hotels call centre agent took rs 775 over razr pay

Guy (Kundan by name) msged on whats app and sent me information about prices and also the amenities. The razorpay app seemed genuine and he took Rs 775 as advance payment. I now realise when I got the whats app from Fab hotel app-it was askin g for fresh Rs 978 as advance-see jpeg attached

Claimed loss: Have paid Rs 775 as advance as part of 2 days stay ( 10th-12th June 2025)at Fab Express,Marvel Bliss, Viman nagar at PuneThe IVR when I called Fab hotels phone [protected] says amount fully paid--I am confused

Desired outcome: 2 days stay at Marvel Bliss I was informed it would cost me Rs 3100 So if I have paid Rs 775 ( scam or not)--I will pay the balance amount and get a confirmed reservation at your hotelarrest this Kundan guy

Confidential Information Hidden: This section contains confidential information visible to verified FabHotels representatives only. If you are affiliated with FabHotels, please claim your business to access these details.

Read full review of FabHotels
View 0 more photos
Hide full review
ComplaintsBoard
G
9:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Unreliable and Unprofessional: My Terrible Experience with Fabhotels

Fabhotels is not a trustworthy hotel booking website. I advise people to be cautious when booking with them. My experience with them was terrible. I was not informed in advance that my booking was cancelled. I only found out when I arrived at the hotel. This was a huge inconvenience for me as I had to waste two hours of my time waiting for an alternative. Fabhotels should have informed me beforehand so that I could have made other arrangements.

To make matters worse, when I questioned the hotel manager about this unprofessional behavior, he was extremely rude and abusive towards me. He even threatened and insulted me. This is not the kind of behavior that one expects from a hotel manager. It is unacceptable and shows a lack of respect for guests.

I would not recommend Fabhotels to anyone, especially families or couples who are looking for a decent stay. The way they treat their guests is appalling and they have no regard for their customers. It is important to choose a hotel booking website that is reliable and trustworthy. Fabhotels is definitely not one of them.

Read full review of FabHotels
Hide full review
ComplaintsBoard
R
8:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Terrible Experience with FabHotels: Paid for 5 Rooms but Got None

I had a really bad experience with FabHotels. I booked 5 rooms through their customer care and paid for them too. But when I got to the hotel, the authorities there said that they had no agreement with FabHotels and refused to give us any rooms. I was really upset and called the customer care again, but they said that there were no other rooms available and that they would refund my money. But since it was a long weekend, there were no other rooms available nearby and I was forced to pay double the amount for a really bad room in the middle of the night. I was really disappointed with FabHotels and would never book with them again. They are really irresponsible and will do anything for money.

Read full review of FabHotels
Hide full review

Is FabHotels Legit?

FabHotels earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds FabHotels to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, FabHotels is known for their high standards and safety. If you're thinking about dealing with FabHotels, it's wise to check how they handle complaints.

Fabhotels.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fabhotels.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Fabhotels.com you are considering visiting, which is associated with FabHotels, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, FabHotels appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

FabHotels website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While FabHotels has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to FabHotels. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
8:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Avoid FabHotels: Shady Refund Policy and No Customer Support

I recently had a terrible experience with FabHotels. I made a booking with them, but unfortunately had to cancel it due to unforeseen circumstances. However, instead of refunding my money, they put it in an account that expires after 12 months. This is a very shady practice, and I have reported them to the UK police and trading standards as a scam operation.

To make matters worse, FabHotels has no customer support to speak of. They rely on these illegal practices to keep your money for cancelled bookings, and will not refund it to your card. It's a complete nightmare trying to get any support or assistance from them.

In my opinion, you're much better off booking directly with Hotels.com or Agoda. Don't use FabHotels, as they are terrible for any kind of support or assistance. If you do end up cancelling a booking with them, you'll be charged for it and left with useless vouchers that expire after a year. So please, be warned and avoid FabHotels at all costs.

Read full review of FabHotels
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Disappointing Stay at FabHotels: Poor Service and Long Wait for Food Orders

This stay at FabHotels has been quite disappointing for me. Currently, I am staying in room number 401 and I have faced several issues during my stay. Firstly, my food order was not delivered on time. I had to wait for my evening snacks for around 1 hour and 40 minutes. The same thing happened during dinner when I placed my order at 10:10 pm. After waiting for 2 hours, I called the reception to inquire about my order and was surprised to find out that there was no record of my order at the reception. Finally, I received my order at 11:55 pm, which is almost 2 hours after placing the order. This is a completely unacceptable level of service.

I have been staying at FabHotels for quite some time now and this is the first time I have experienced such poor service. I have been staying here for 2 days but I have decided to check out tomorrow morning and go somewhere else where I can get better service. I will never book this property again and I am quite disappointed with my experience. I have stayed at FabHotels around 15 times in the past, but I don't think I will be staying here in the future.

Overall, I would not recommend this property to anyone looking for a comfortable and hassle-free stay. The service is extremely poor and the staff seems to be unresponsive to the needs of their guests. I hope that FabHotels takes note of these issues and takes steps to improve their service in the future.

Read full review of FabHotels
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Beware of FabHotels: A Scam Operation That Ruined My Trip and Took My Money

I recently made a reservation through the FabHotel app for a hotel stay. I was excited to embark on my trip and had paid in full as an advance payment. However, upon reaching the hotel for check-in, I was informed that the hotel was no longer affiliated with FabHotel. To my dismay, this had been the case for a few months, and yet they still had the hotel listed on their app for people to book.

To cut a long story short, we were denied check-in despite having paid in full. To make matters worse, the FabHotel customer service helpline was of no help at all. This experience ruined our trip, and to add insult to injury, it took them five weeks to refund our money.

I must say that this was an absolutely horrible experience, and I strongly believe that this is a scam operation on many levels. I would advise anyone to stay away from this chain. It is not worth the risk of having your trip ruined and your hard-earned money taken away from you.

In conclusion, I would like to warn anyone who is considering booking with FabHotels to be very cautious. It is essential to double-check the hotel's affiliation with FabHotels before making any payments. I hope that my experience will serve as a warning to others and prevent them from going through the same ordeal.

Read full review of FabHotels
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Terrible Hospitality and Staff: A Review of [Hotel Name]

This hotel is not worth your time or money. The staff is not friendly and doesn't seem to care about customer service. Pawan and Srinath, in particular, are terrible and treat you poorly. They act like they are in charge of the hotel and don't care about your needs or concerns. The room service is also terrible and not worth the money.

I stayed at this hotel from September 18th to September 21st and had a terrible experience. The staff treated me like garbage and didn't seem to care about my well-being. There is also no medical facility, so if you get hurt or sick, you are on your own.

I would not recommend this hotel to anyone. The hospitality is non-existent, and the staff is rude and unhelpful. Please be aware of their blogs and don't waste your time or money on this hotel.

Sincerely,

Alvin Wallace

Read full review of FabHotels
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Disappointing Experience with FabHotels in Goa: A Review

I recently had an experience with FabHotels in Goa and unfortunately, it was not a pleasant one. My friends and I had booked a Super Deluxe room and arrived at the hotel at 1am. However, the manager informed us that they did not have any rooms available and suggested that we look for another option. This was quite frustrating as we had already paid the entire amount at the time of booking.

After some arguments, the manager finally offered us a small room with no mirror, no AC, and not even basic facilities. It was definitely not what we had paid for and we were quite disappointed. We had expected a comfortable and luxurious stay but ended up with a tiny room with no amenities.

To make matters worse, the executive staff were not helpful at all. They would put our calls on hold and then disconnect them, which was quite frustrating. Overall, I would not recommend FabHotels to anyone who wants to enjoy their vacation. It was a big disappointment and I would advise others to look for better options.

Read full review of FabHotels
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Terrible Experience at FabHotel Sage Saket: Dirty Room and Unprofessional Staff

I recently had a stay at FabHotel Sage Saket from 3rd to 5th April and it was quite an unpleasant experience. The room was not up to the mark as it was super dirty with dust all over the place, including the bed and the entire room. I immediately complained to the front office executive, but to my dismay, he informed me that there were no rooms available and the hotel was sold out. Moreover, my booking was nonrefundable, so I had no other option but to stay in that dirty room.

To add to my frustration, the Manager RANJEET KUMAR SINGH was an illiterate person who kept apologizing and giving excuses that he was busy in a group booking. I tried calling Fab Hotel customer care several times, but they did not respond, and every time they said they would talk to the manager. I was extremely disappointed with the unprofessionalism of Fab Hotels, and I must say that they are now the worst properties to stay in.

Overall, my experience with FabHotels was terrible, and I would not recommend anyone to stay there. The lack of cleanliness and unprofessionalism of the staff is unacceptable, and it is not worth the money spent. I hope FabHotels takes this feedback seriously and improves their services to provide a better experience for their customers.

Read full review of FabHotels
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Disappointing Experience with FabHotels: Inaccurate Pictures and Poor Staff Behavior

I recently had a disappointing experience with FabHotels. I had booked a hotel near Mumbai International airport through their website, after seeing pictures of the rooms online. However, when I arrived at the hotel, I was shocked to find that the pictures were not accurate at all. The rooms were not as advertised and there were unpleasant smells coming from them.

To make matters worse, the behavior of the staff was also poor. Despite having paid 25% of the booking amount in advance, I was told that I had to pay the remaining amount before leaving the hotel. However, upon arrival, they immediately demanded the full payment. When I tried to contact the online booking staff for assistance, they did not answer my calls.

Feeling frustrated and disappointed, I decided to cancel my booking the next day and requested a refund. However, FabHotels has not yet processed my refund and I am still waiting for it.

Overall, my experience with FabHotels was not a good one. I felt cheated as a customer and was disappointed by the inaccurate pictures and poor behavior of the staff. I hope that they will take steps to improve their services and ensure that their customers have a better experience in the future.

Read full review of FabHotels
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

FabHotels Unprofessional and Careless: My Experience with FabHotels in India

Last month, I had a really bad experience with FabHotels in India. When I arrived at the hotel, they refused to let me check in because they said I needed to have government C-Forms for all the hotels I had stayed at previously in India. I had stayed at eight different hotels, so this was a big problem. I checked with the government and found out that this was not actually a requirement. The hotels are supposed to submit the C-Forms to the government within 24 hours, but guests don't need to carry them or submit them.

But that wasn't even the worst part. When I complained to FabHotels about what had happened, they sent me a completed C-Form for someone from Singapore as an example. This form had all kinds of personal information on it, like the person's address, passport number, and visa number. It was really shocking to see that they were so careless with people's personal information.

Honestly, I would not recommend FabHotels to anyone. They are clearly not a professional organization and they don't seem to care about their customers' privacy or well-being. If you're looking for a hotel in India, there are plenty of other options out there that are much better than FabHotels.

Read full review of FabHotels and 3 comments
Hide full review
3 comments
Add a comment
S
S
Shytare
US
Send a message
Mar 10, 2025 6:45 pm EDT

"The FabHotel system is absolutely terrible. After talking with you, I hope it will change because the hotel is very bad. They post nice photos but are committing fraud. Never book with them!"

R
R
RJ Mandy
US
Send a message
Nov 24, 2024 12:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have booked a room from fab hotels in kanpur solitaire inn on 16th November to 17th November.
I was provided pics of a different room and got very pathetic room, which was very small, stinking like hell, leakage in the tap.

I complaint on the help line number but no one wants to listen.

View 0 more photos
R
R
RJ Mandy
US
Send a message
Nov 17, 2024 12:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Fake promises and commitments, unprofessional management, pathetic services.

Overview of FabHotels complaint handling

FabHotels reviews first appeared on Complaints Board on Jun 3, 2023. The latest review Person posing as fab hotels call centre agent took rs 775 over razr pay was posted on May 13, 2025. FabHotels has an average consumer rating of 1 stars from 11 reviews. FabHotels has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. FabHotels Contacts

  2. FabHotels phone numbers
    +91 70424 24242
    +91 70424 24242
    Click up if you have successfully reached FabHotels by calling +91 70424 24242 phone number 0 0 users reported that they have successfully reached FabHotels by calling +91 70424 24242 phone number Click down if you have unsuccessfully reached FabHotels by calling +91 70424 24242 phone number 0 0 users reported that they have UNsuccessfully reached FabHotels by calling +91 70424 24242 phone number
  3. FabHotels emails
  4. FabHotels social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  6. View all FabHotels contacts
FabHotels Category
FabHotels is ranked 12 among 113 companies in the Hotels and Accommodations category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.