Factor 75 review: Meal delivery service

On 9/6/2023, used a coupon I received in the mail and tried to order at Factor75.com The coupon didn't apply correctly, so I canceled the transaction. I then tried 2 other coupon codes and a third from television. None of them applied correctly. At that point I was done. I cancelled the Factor75 account and then I signed up for BistroMD with no issues. On 9/14/2023 at 1:00 AM in the morning I found a box from Factor on my front porch. There was a clear liquid leaking from the bottom of the box and I had to turn the box over to avoid having the bottom come out from under it. I briefly brought it into the house, but due to the condition of the box, I took it to the dumpster, knowing that I did not want to take a chance on consuming the contents. I then went to my cancelled Factor account and was greeted with a message that my next order was ready to go out! I immediately cancelled this order. I then checked my email and all I had from Factor was the 4 emails from 9/6/2023 that I had cancelled my account. I replied to all the cancelled emails and asked how this had happened. So far I have received no communication from the company. Upon checking my Factor account again, they went ahead and processed the order for the date I had cancelled! I check my bank account, sure enough, they charged me. I requested a refund from Factor75 and that they close my account so that I can never order again. Still I have not heard from them and probably won't.