Menu
For Business Write a review File a complaint
CB Online Shopping Farfetch Customer service contacts
Farfetch Customer Service Phone, Email, Contacts

Farfetch
Customer Service: Phone, Email, Contacts

www.farfetch.com/usa

Learn how the rating is calculated

1.7 17 Reviews 176 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
  1. Farfetch Contacts

  2. Farfetch phone numbers
    +44 20 3750 1250
    +44 20 3750 1250
    Click up if you have successfully reached Farfetch by calling +44 20 3750 1250 phone number 15 15 users reported that they have successfully reached Farfetch by calling +44 20 3750 1250 phone number Click down if you have unsuccessfully reached Farfetch by calling +44 20 3750 1250 phone number 74 74 users reported that they have UNsuccessfully reached Farfetch by calling +44 20 3750 1250 phone number
    +44 75 5728 0789
    +44 75 5728 0789
    Click up if you have successfully reached Farfetch by calling +44 75 5728 0789 phone number 3 3 users reported that they have successfully reached Farfetch by calling +44 75 5728 0789 phone number Click down if you have unsuccessfully reached Farfetch by calling +44 75 5728 0789 phone number 1 1 users reported that they have UNsuccessfully reached Farfetch by calling +44 75 5728 0789 phone number
    50%
    Confidence score
    Global Head Of Communications
    +44 77 8840 5224
    +44 77 8840 5224
    Click up if you have successfully reached Farfetch by calling +44 77 8840 5224 phone number 0 0 users reported that they have successfully reached Farfetch by calling +44 77 8840 5224 phone number Click down if you have unsuccessfully reached Farfetch by calling +44 77 8840 5224 phone number 0 0 users reported that they have UNsuccessfully reached Farfetch by calling +44 77 8840 5224 phone number
    Vp Communications
    +1 (917) 821-0997
    +1 (917) 821-0997
    Click up if you have successfully reached Farfetch by calling +1 (917) 821-0997 phone number 0 0 users reported that they have successfully reached Farfetch by calling +1 (917) 821-0997 phone number Click down if you have unsuccessfully reached Farfetch by calling +1 (917) 821-0997 phone number 0 0 users reported that they have UNsuccessfully reached Farfetch by calling +1 (917) 821-0997 phone number
    Brand Marketing
    More phone numbers
  3. Farfetch emails
  4. Farfetch address
    The Bower, 4th Floor, 211 Old Street, London, EC1V9NR, United Kingdom
  5. Farfetch social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024

What are Farfetch working hours?

Mon 8:00 am - 11:00 pm Tue 8:00 am - 11:00 pm Wed 8:00 am - 11:00 pm Thu 8:00 am - 11:00 pm Fri 8:00 am - 11:00 pm Sat 9:00 am - 9:00 pm Sun 9:00 am - 9:00 pm

How to contact Farfetch customer service?

What are the phone numbers for Farfetch?

The phone numbers for Farfetch are:

What are the Email addresses for Farfetch?

The Email addresses for Farfetch are:

  • Support:
  • Support:
What are the social media links for Farfetch?
What is the address of Farfetch?

The address of Farfetch's is The Bower, 4th Floor, 211 Old Street, London, EC1V9NR, United Kingdom.

What is Farfetch's website?

Farfetch's website is www.farfetch.com/usa

Farfetch information: contacts, address, founders, CEO, services, and products

Farfetch is a multinational company founded on June 2007 with its headquarters located at London, England and key people behind it being José Neves, founder and CEO. Farfetch deals in the E-commerce industry and offers products such as Clothes, shoes, accessories, jewellery, designer
Expand Collapse all
When was Farfetch founded?

Farfetch was founded by June 2007.

What industry does Farfetch compete in?

Farfetch competes in E-commerce industry.

How to write a complaint about Farfetch?

To write a complaint about Farfetch and get an answer from the officials of Farfetch, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Farfetch can be filed via the specific Farfetch complaint section.

Frequently asked questions (FAQ) about Farfetch customer service
Expand Collapse all
What is Farfetch?

Farfetch is a British-Portuguese online luxury fashion retail platform with worldwide shipping.

How to contact Farfetch?

You can reach Farfetch by phone at +44 20 3750 1250.

Where is Farfetch located?

Farfetch is headquartered at The Bower, 4th Floor, 211 Old Street, London, England, Greater London, United Kingdom - EC1V9NR.

Does Farfetch offer a free returns service?

Yes, currently Farfetch offers free return services to all customers.

How much is shipping at Farfetch?

Shipping costs depend on the size, weight, and destination of your items. You can see the costs at checkout.

Can I cancel or change my Farfetch order?

You can cancel your order before it is prepared. You cannot change your order but you can create another order.

What is Farfetch's returns policy?

Farfetch offers a 14 days money-back guarantee. You can start your return process in your account in the “Orders & Returns” tab. Your returned items must be unworn, undamaged, and unused, with all tags attached and they should come in their original packaging.

How long is the delivery at Farfetch?

After your order is processed, delivery can take up to 7 days. When you order multiple items from different Farfetch partners, your items will be delivered separately.

Can I track my Farfetch order?

You can track your order in your account in the “My Orders” tab or using the information you receive in the email.

Can I return my customized item at Farfetch?

Farfetch does not offer returns on customized items.

When will I receive my refund from Farfetch?

Refunds usually take up to 10 business days to be processed depending on the original payment method.

Why is my Farfetch order canceled?

Your order can be canceled if Farfetch cannot fulfill it due to items being out of stock.

Is Farfetch legit?

Complaints about Farfetch mainly concern delivery issues, delivery failure, wrong or missing items. Farfetch in general has satisfactory ratings across many platforms.

Is ComplaintsBoard.com associated with Farfetch?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Farfetch Customer Service. Initial Farfetch complaints should be directed to their team directly. You can find contact details for Farfetch above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.