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This has got to be THE worst insurance company I have ever had the unfortunate pleasure of dealing with. They insure unsafe drivers who blow through stop signs causing you thousands of dollars worth of damages. Then when they receive a police report that clearly states that their policy holder is at fault, they take absolutely no responsibility for damages. One in particular, Ms. Christine Warren who stated "police reports are just opinions, we don't pay attention to that."...wow, great customer service honey. They basically tell you you're ### out of luck and to have a nice day.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am going through a court case where I had to sue for hail damage to my vehicle. They responded to the magistrate that "there is no entity named Farm Bureau insurance, therefore we are requesting this case be dismissed." I would be ashamed of my name to if they treat people the way I've been treated. Guess they would rather pay a lawyer 2000 instead of paying my 1700 claim.. NC FB SUCKS