Fay Nutrition Reviews and Complaints of faynutrition.com

Latest Reviews and Complaints

Carol Ann Kostella of US

Jan 26, 2026 4:46 pm EST

New complaint

Featured review

Not getting paid as a provider.

I was supposed to be paid January 19 2026 for December payouts. Fay Nutrition switched to a different payout program and I did not receive my payouts stating the bank information was incorrect. Prior to this, I was receiving payouts each month. I checked with my bank and the information is correct. I have reached out to provider support several times and...

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Kris Oldroyd of US

Oct 06, 2025 7:03 pm EDT

Verified customer

New review

Featured review

Unethical and sneaky billing

I went to Fay Nutrition for a single dietician consult, and ever since then I’ve been charged an $8 “donation” fee every month without my consent. I was never asked if I wanted to make recurring donations, and I never agreed to it. Trying to get answers is impossible—when you call, the phone number goes straight to voicemail and no one ever return...

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How do health-conscious consumers rate Fay Nutrition?

Fay Nutrition holds a 1.8-star rating from 5 customer reviews, indicating that many health-conscious consumers were disappointed and often unhappy with the service they received.

*This score reflects customer reviews only. Complaints are shown separately.

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JBlazer of Supply, US

Mar 17, 2025 8:52 am EDT

Verified customer

Featured review

Scheduled call for March 15 at 9am

Received several text appointment reminders. Waited 20 minutes on Zoom for dietician who never showed. Turns out she doesn’t work weekends. And instead of trying to work me in (Melissa B.)….she chose the easy way out and just scheduled me two weeks out when I have already waited three weeks! I won’t give them a second chance. My time is valuable too.

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Julie Ghazi of Miami, US

Verified customer

Fay Nutrition Dont Use - Theyll take your money!

I've had 2 sessions so far. I received an email for both saying that they were fully covered by my insurance but I saw a charge of $90. I looked at my Fay billing statements and they put that I had 2 sessions in one day, one fully covered and one with an amount due of $90. And then there was my actual 2nd session a few days later that was also fully covered. That $90 session is fraud, I did not have that session.

Recommendation: DO NOT USE

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Sharon Michelle of Federal Way, US

Verified customer

Fay Nutrition Do not do it!!!

I started paying $13,74 (one session) and ended up paying $90 (one session). These people are garbage and not honest. Their advertising says "Most people pay $0" and this ITS NOT TRUE AT ALL. DON'T DO IT! THEY ARE GOING TO CHARGE YOU WHATEVER THEY WANT! SCAMMERS! Also, when I went to delete my account and my payment/ insurance information, Fay does not allow me to do that either. This company is a scam and they are not honest!

Recommendation: DO NOT USE FAY, GO DIRECTLY TO THE DIETITIAN INSTEAD.

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4meyd

Fay Nutrition Life-Changing Meal Plans!

I can't thank Fay Nutrition enough for their customized meal plans. It's like having a personal chef who knows exactly what my body needs. From delicious recipes to tailored guidance, every bite feels like a step towards a healthier me.

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How responsive is Fay Nutrition's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Fay Nutrition is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Fay Nutrition's silence.

Katrina Spears of Chicago, US

Feb 18, 2025 12:24 pm EST

Verified customer

Featured review

Billed for every week

My Person said that she was stepping down from Fay Sept 16th-2024 due to having a baby. I spoke with her 1x per week. she billed for every week that we spoke, even Sept 16th. Fine. Then [protected], she went in and put in a claim for $2500.00 saying that we spoke for $2500 Worth of hours for Sept 16th, knowing that she had already billed them for the...

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Fay Nutrition earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Fay Nutrition to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Fay Nutrition is known for their high standards and safety. If you're thinking about dealing with Fay Nutrition, it's wise to check how they handle complaints.

Fay Nutrition has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Faynutrition.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Faynutrition.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Fay Nutrition and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

We conducted a search on social media and found several negative reviews related to Fay Nutrition. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Fay Nutrition offers a selection of dietary supplements and nutritional products designed to support various health goals. Their range includes vitamins, minerals, and herbal formulations. Services include personalized nutrition advice and online purchasing options.

Fay Nutrition reviews first appeared on Complaints Board on Jun 23, 2024. The latest review Not getting paid as a provider. was posted on Jan 26, 2026. Fay Nutrition has an average consumer rating of 1 stars from 7 reviews. Fay Nutrition has resolved 0 complaints.