Fay Nutrition
Reviews and Complaints

Received several text appointment reminders. Waited 20 minutes on Zoom for dietician who never showed.

Turns out she doesn’t work weekends. And instead of trying to work me in (Melissa B.)….she chose the easy way out and just scheduled me two weeks out when I have already waited three weeks!

I won’t give them a second chance. My time is valuable too.

I've had 2 sessions so far. I received an email for both saying that they were fully covered by my insurance but I saw a charge of $90. I looked at my Fay billing statements and they put that I had 2 sessions in one day, one fully covered and one with an amount due of $90. And then there was my actual 2nd session a few days later that was also fully covered. That $90 session is fraud, I did not have that session.

I started paying $13,74 (one session) and ended up paying $90 (one session). These people are garbage and not honest. Their advertising says "Most people pay $0" and this ITS NOT TRUE AT ALL. DON'T DO IT! THEY ARE GOING TO CHARGE YOU WHATEVER THEY WANT! SCAMMERS! Also, when I went to delete my account and my payment/ insurance information, Fay does not allow me to do that either. This company is a scam and they are not honest!

I can't thank Fay Nutrition enough for their customized meal plans. It's like having a personal chef who knows exactly what my body needs. From delicious recipes to tailored guidance, every bite feels like a step towards a healthier me.

My Person said that she was stepping down from Fay Sept 16th-2024 due to having a baby. I spoke with her 1x per week. she billed for every week that we spoke, even Sept 16th. Fine.

Then [protected], she went in and put in a claim for $2500.00 saying that we spoke for $2500 Worth of hours for Sept 16th, knowing that she had already billed them for the previous 2 weeks. So in 1 month, she billed almost $5000.00 for 3 chats .. I sent them a message to state that I'm reporting them for fraud