Fetch Rewards review: Receipts scanning rewards program.

e: [Fetch] Re: Ticket ID [protected]
Yahoo
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Terry Lewis
Thank you for helping me to recover my account...
Thu, Feb 1 at 2:50 PM
Terry Lewis
From:
[protected]@yahoo.com
To:
Fetch
Wed, Feb 7 at 1:36 PM
Hello, I've been contacting you on numerous occasions, too many to count and I am growing more and more frustrating. I have two issues that needs to be addressed immediately.
1) 70,000 points that I have accumulated over the years that you have not returned to my account.
2) I noticed that you have transposed the new phone number that I gave you to put on my account [protected].
I am pleading with you to resolve these 2 issues as quickly as possible.
Thank you,
Terry Lewis
Sent from Yahoo Mail on Android
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----- Forwarded Message -----
From: Terry Lewis
To: Fetch
Sent: Wednesday, February 7, 2024 at 01:36:03 PM EST
Subject: Re: [Fetch] Re: Ticket ID 9474757
Hello, I've been contacting you on numerous occasions, too many to count and I am growing more and more frustrating. I have two issues that needs to be addressed immediately.
1) 70,000 points that I have accumulated over the years that you have not returned to my account.
2) I noticed that you have transposed the new phone number that I gave you to put on my account [protected].
I am pleading with you to resolve these 2 issues as quickly as possible.
Thank you,
Terry Lewis
Sent from Yahoo Mail on Android
On Thu, Feb 1, 2024 at 2:50 PM, Terry Lewis
wrote:
Thank you for helping me to recover my account. However, I am still missing over 70,000 points tha tI have accumulated when will I see them? Please advise. Thanks
On Wednesday, January 31, 2024 at 10:12:49 PM EST, Terry Lewis wrote:
Original Email Address: [protected]@yahoo.com
Current Phone associated with the account: [protected]
New Phone Number that I want to put on the account: [protected]
Thank you so much for your assistance in this matter.
Sent from Yahoo Mail for iPhone
On Wednesday, January 31, 2024, 9:55 PM, Customer Support (Fetch) wrote:
##- Please type your reply above this line -##
Your request (9474757) has been updated. To add additional comments, reply to this email.
Customer Support (Fetch)
Jan 31, 2024, 8:55 PM CST
Hello,
Thank you for reaching out to us here at Fetch! I do apologize for all the trouble.
To log out, please follow these steps:
1) Open the Account tab of the app
2) Scroll down to "Settings" and tap on it
3) Select "Log out"
I'm happy to assist with your request, but in order to do so, I need the email address and phone number that's linked to your personal Fetch account
If you're unsure of the email address or phone number used on your account, please navigate to the Account tab. The connected email address and phone number will be displayed toward the top of the screen.
If you signed up with an Apple ID, you may need to go to Settings->Apple ID (top)->Password & Security->Apps Using Apple ID->Select Fetch and then take a screenshot of the email address.
If you have any questions, please let us know!
Thanks!
Kayla
Senior Support Specialist
Fetch
Terry Lewis
Jan 31, 2024, 4:33 PM CST
I went to scan a receipt and was prompted to enter my phone number associated with my account and accidentally entered my new phone number and my account changed to someone else's account and now I can't find my account
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Submitted from: https://fetch.com/
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