Menu
For Business Write a review File a complaint
CB Gambling Review of Flamingo Casino
Flamingo Casino

Flamingo Casino review: Slots smoking zone

E
Author of the review
12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Emily Abrams. Due to recent misfortunes & events I felt there is an urgent matter your head office need to take note currently happening at this casino.

Specifically directed at the Lightning machines. It became too obvious that the same family of women comes in once a month, plays straight of high & winning all the major jackpots they sit on & winning the grand jackpot too. My complaint went in a month ago after the second inquiry.

The floor manager, Elmarie... Told me she would look into it & if it looked suspicious she will take it up. I waited for almost two weeks for any reply which all her floor managers will confirm I ask for feedback.

She came back last week Monday when the grand jackpot was between R83k - R85k & told me there was nothing funny. The next day these women were back. I was there & I sat loosing & watching them one on the machine I played just beforehand over R2K & the one won the major of R9, 6k just there after the other sister won the R10k major. We all playing hard, enjoying ourselves but these identified people, family... I came in & scoop up everything. I swore that jackpot would not go to them & I told every senior staff on the floor because people together with me were seeing what's happening. This is either family, friends, favoritism or we are being categorized. That's when I email them today again.

The women are back as we speak. The jackpot has not been won. I already played R2k out without going over R1000 with 3-5free plays & playing high bid. Please tell me if I wrong to question this scenario.

I'm going into the casino now again & I hope to God those women didn't win again this time.

I need answers & a reason, solution or whatever but I'm totally not satisfied. I will take this further.

Please call me asap.

Thank you

Emily Abrams
Business Developer
[protected]

Desired outcome: I need a positive result ASAP

0 comments
Add a comment