Florida Herps review: Horrible company 44

I just received a beautiful specimen, a Burgundy Goliath Bird Eater Tarantula from Florida Herpitology yesterday. The T was in great health, the shipment arrived when it was supposed to and the transaction was flawless. Real company, Real critters.

Lonna is a ### and thinks she is the queen of the reptile world. Get a clue you and your dumb ### so called dr can go to hell. Easily offended and pissed off over nothing, not worth the time or effort to order from. Many other places provide better service than floridaherps.com and better quality products.

FLORIDA HERPS is A HORRIBLE COMPANY, the complaints posted can not be fabricated because I have had the same experience with an Asian water monitor. I ordered and had to call them about 6 times and almost two months later they contact me and finally send me my monitor. I received it and A couple if days later, less than 10 days, he died. Also sent them pics when contacted them, also was asked to send them more pics with our monitor belly up on the tracking label. Was told they were sending my case to customer service to start my refund process. I replied I would like A replacement instead. Then A get another email stating they weren't sure of A refund because we housed it in A fish tank, I replied it was not housed in A fish tank but in A 7 foot glass sided wood bottom and wood top with two built in heat zones. I get another email stating they only warranty live arrival for reptiles. I sent them back A pic shot of there misleading warranty if that was the case and I got called all kinds of names and numerous insulting emails, I was also threatened after I stated to them I was unhappy and was going to post my experience with their company as A review and would send them the link, I got back another threat stating they were going to post my info, name address and IP address for all to see. Even got threatened to send law enforcement to our home as well as fish and game. I have all there threatening emails. I had to ask them to stop harassing me via email, still getting back rude responses and name calling. RUDE UNPROFESSIONAL COMPANY! DO NOT DO BUSINESS WITH THEM!

This company is a disgrace. After a dozen phone calls, text message, voicemail and email, I got a response TEXT message 24 hours later. In this message I found out they would not be able to deliver by Christmas, even though I paid for overnight shipping (ordered on the 23rd). The owner stated that it was very clear on their website, which reads. "order CAN be delayed." This does not say they WILL, its a possibility. This is why I was so persistent with trying to get a hold of them. The person started to take personal shots at my via text messaging and then used profanity. I strongly recommend NOT using this company!