I am very disappointed in this company. They installed sliding glass doors that collapse into each other and were supposed to install screen doors as well. They were here nearly 9 hours but couldn't get the screen doors on properly. The installer finally gave up and called his boss. The installer filled out an incomplete form (see attached picture) and told me they would give me a $250 discount for my trouble because they would have to order new screen doors and have to come back again only if I would pay the remaining balance. I did minus the 250. I have since called Florida Window and Door Solutions 3 times. One time I got to talk to I think was the manager who initially denied that they were going to give me the screen doors until I showed him the incomplete form, then he said the salesman should not have sold me the screen doors as they don't go with this type of slider. I told him, I wouldn't have paid the full amount if that was the case. He retracked and said he would order the screen doors and they would set up a time to install. Fast forward now over a month later, I've since called two more times only to get the round around and no one is calling me back. Now I have an unfinished install, a screen door that is on upside down and backwards and a company not honoring their contract.
Desired outcome: I would like them to complete the job I paid for