Food City
Customer Service: Phone, Email, Contacts

Food City is an American supermarket chain store. It is located in Tennessee, Georgia, Virginia, and Kentucky.

Yes, Food City purchases items from local farmers. The produce is then monitored until approved by Food City’s produce buying office.

If you are in any way unhappy with the service offered at the Food City store, you can either approach the manager of the store or contact their Customer Service at 276-623-5100 or use the customer comment form.

If you or anyone over 18 years old is not present, your items will be returned to the store and you will be issued a refund excluding the delivery or convenience fees. Also please note that orders that contain alcohol, tobacco, or any age-restricted items must be accepted by someone over 21 years old.

If you are unhappy with the item you received, you can let the driver know upon the delivery they can return it to the store and you will receive a refund. Alternatively, you can return the items to the store with the original receipt, however, various items may have different return and refund policy. Some items can be only refunded with a store credit. Additionally, keep in mind that convenience fees and delivery fees are non-refundable.

Currently Food City Home Delivery is available in a few selected stores. You can consult your local store for the service.

Yes, each coupon has an expiration date. Once expired, coupons cannot be used.

Food City’s customers have issues mainly with the customer service and employees. Food City has resolved only a few complaints on our website. Keep this in mind when using their service.