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Food Network Complaints 231

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10:39 am EST
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Food Network the product is under warranty, the company is not responding the request to exchange and return the product

We had purchased A mini processor/Chopper from Kohls Shop in Allen TX. There was a defect in the processor, we wanted to return, as we lost the reciept they told us to send the processor to the manufacturer who has 2 year warranty, I called the company and they are declining our request, please help us.

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2:24 pm EDT
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Food Network condescending hosts

I have been a fan of the Food Network for many years. I have never posted public comments but can no longer keep quiet regarding the insulting comments made by some of the cooking shows' hosts. I understand that they were born, or have become, wealthy celebrities living in an alternate universe associating primarily with other wealthy celebrities. However, I would venture to guess that those other wealthy celebrities do not make up the vast majority of their viewers. Latest, and most insulting- Giada de Laurentis commented on her newest "Giada at Home" installment that flat iron and skirt steaks are inexpensive cuts of beef while viewers were shown the $20+ per pound cost of these "inexpensive" items she was purchasing. SERIOUSLY? News flash: Even on sale at $5.99 per pound in normal grocery stores, they are not inexpensive to to us plain old regular folk. And while I am at it, what is up with the hosts (Ina Garten) telling us to be sure to use "GOOD" ingredients? Do they and the FN producers assume that their fan base, although smart enough to tune in to their programming, are too stupid to know we should not to use "BAD" ingredients? Shame on all involved with these shows and any like them.

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2:21 pm EDT
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Food Network perfume advertisement

I have been a subscriber of the Food Network Magazine for the last 3 years. I received the April 2015 edition of the magazine on 03-16-15 in the mail. When I opened the mail box I was overwhelmed with the sent of perfume. I brought the magazine into the house and immediately searched for the perfume ad to rip it out and throw it away. I have tried, over the course of the last day to read my new magazine several times. I have yet to make it past the first dozen pages before I have to put it down somewhere else. The magazine stinks. I am not one to complain about most things, but this is so offensive, I can not even begin to enjoy my magazine, and if I am anywhere near it I get a headache. Highly fragranced perfume ads are one thing in a fashion magazine, but I can't imagine anyone would be able to think about eating or cook one of the recipes in this magazine with the overwhelming and atrocious smell of this perfume ad. It is horrendous. I am inclined to throw the magazine away. Can't this magazine find an advertiser that doesn't want to assault our palates before we cook one of the many recipes featured? I am very disappointed in this magazine, as I look forward to every edition, and I don't think I can even read the one I received.

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9:02 am EST

Food Network poor quality

So my wife and I purchased the food networks ceramic coated cookware set and we purchased the set for 179.00. When the set arrived it was packaged nice and everything was intact and undamaged. I followed the instructions for seasoning the cookware and worked great just as advertised. After about a month things started sticking no matter what I did and the ceramic coating started chipping. After paying such a high price for cookware I never put them in the dishwasher or used anything abrasive to clean them. I am disappointed that the food network would put there name on such garbage shame on you food net work for taking my money and leaving me with somthing that's not even good enough to go to goodwill.

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5:37 pm EDT

Food Network celebrities like her are a disgrace!!

Paula Deen Misses The Shirley Temple Days
by Sloan Griffin
Originally published March 6, 2013

A former employee of Paula Deen is claiming the southern cook is not only a liar, but she’s also a racist. Don’t believe me.. Ask Lisa Jackson.

Here’s what Paula Deen told Lisa Jackson in 2007 while preparing for her brother Bubba’s weeding:

“The servers should wear… What I would really like is a bunch of little *iggers to wear long-sleeve white shirts, *lack shorts and *lack bow ties, you know in the Shirley Temple days, they used to tap dance around.

Now, that would be a true Southern wedding wouldn’t it? But we can’t do that because the media would be on me about that.”

What do Paula Deen and Ann Coulter have in common? They’re both racist *astards. Don’t believe me.. Ask Al Sharpton & Rev. Dr. Franklyn Beckles, Jr.

diaryofahollywoodstreetking.com/paula-deen-is-a-racist

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the truth seeker joe
Littleton, US
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Mar 19, 2014 6:34 pm EDT
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Al sharpton has never meet frank beckles and has no Idea who he is. One thing is for sure frank beckles is a racist but no cares what he has to say becaUse it is all BS

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3:16 pm EST
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Food Network all drama

I used to love the old food network with Paula Dean, the Barefoot Contessa and so on. It used to be informative to teaching me to cook and to learn new recipe's and tips. Now its all Drama. Bad restaurants, competitions, iron chef(ick), . I turn it off every time on turn it on anymore, . Where Are my ladies and gentlemen teaching me? There is already way to much Drama on TV, . Drama has ruined this Channel.

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RarelyComplain
Warren, US
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Feb 05, 2013 7:01 pm EST
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Cut that cable.

Take the money you spend on cable and invest in a library of your own television shows. Hey! Whatever YOU want. Using Amazon and eBay do you realize how quickly you can build a library? I re-run my own personal stuff about every 2 or three years, if that. Almost none of it has advertisements either. Wow is that a luxury!

And best of all, I do not support the cable television industry. Those reality shows you menitoned by the way, means unpaid actors/actresses. Lowest budget you could ever imagine. So whattya paying for?

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RarelyComplain
Warren, US
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Jan 26, 2013 4:02 pm EST
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Drama and outright emoting has ruined all television. Honey Boo Boo mentality, right down to the Weather Channel...if they still even call it that anymore. I cancelled cable years ago. Never looked back. Forty dollars a month for that junk? No way.

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jaymet
albany, US
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Jan 26, 2013 3:57 pm EST
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Oh my god I know exactly what you mean... its terrible now :o(

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10:37 am EDT
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Food Network not receiving

I subscribed to the magazine Food Network in August the 14th. and we are almost at the end of October and I did not receive it yet.
The thing is that the check I sent in the same time as passed in my account book at my bank in September.
I would like an answer to that.
[protected]@hotmail.com
Thank you

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2:51 pm EDT
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Food Network renewal scam

I signed up for a two year subscription, I have bank statements to prove it. Now my subscription is up for renewal for another year cycle. Intead of letting me know this, they repeatedly send letters saying "I ageed to pay later..." which I already have paid for the time I agreed to. Now, I receieve a letter saying I have a "delinquent" account. Its a shame, I liked the magazine, but do not like being bullied into being a subscriber. Do you unwittingly have to be a subscriber for life when you sign up? I get less shame from my mother.

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Debra Berry
US
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Apr 24, 2017 11:11 am EDT
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I can say they've lost THREE customers due to lousy service. I wanted to renew my subscription, as well as the two gift subscriptions for my sons, and want them to all run continuously and pay by check, so as not to get caught up in some renewal scam, and avoid notices every week that a subscription is expiring. (But which one?) Every email, every phone number I have tried is an empty trail. What a shame. Will miss Food Network magazine, and my sons will too, but there's always another Food magazine just waiting to fill it's shoes! How could a company be so STUPID?
Debra, North Prince George, VA

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bitter tasting subscription
US
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Apr 02, 2017 3:41 pm EDT
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This is horrible. I keep receiving bills for a subscription I did not request. There is no phone number / easy way to contact the magazine. I might have even liked the magazine but based upon the way they try to sign you up, I no longer like the brand & will not watch the show any more. Left me feeling bitter - maybe they have a recipe for that

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MlOW
US
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Aug 08, 2016 8:03 am EDT

I just had the same experience as mvwest. I received my auto renewal card in the mail today, and my annual renewal charge jumped from $15 to $44.97. I went on the FN website and it states that the annual subscription rate is $15. It would seem that they lead you to believe that the $15 subscription rate is the ongoing rate, but in actuality they can charge you whatever they like at the time of renewal. If I hadn't closely checked the postcard that gives you a 30 day window before they charge your card, I would have been charged the exhorbident rate. I contacted them via emai and they explained that different rates are offered to different customers...lucky me! They then offered to lower the rate to the $15 rate that is listed on their website. I have cancelled all my auto renewals for all my magazines and will go back to paying annually and renegotiating the renewal charges if they seem out of line. What a pain!

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mvwest
US
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Jul 07, 2016 3:41 pm EDT

I signed up for 2 yrs @ $39. After that time it would automatically renew. OK. 2 yrs later i notice a $44 renewal charge. Called them up, they said that was for 1 YEAR! Explanation was that when it renews, the price reverts to what you pay at the newsstand. I have never heard of a practice like that. All my subscriptions tend to be about the same, $15-20/yr. I guess they figure since it's an auto-renewal, people won't bother to look at their credit card statement at renewal time and notice the charge is 3 times what the original was! Anyway, upside is i called them and they are refunding me $29 so the price for a yr. will be $15.

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Barb Dignan
US
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May 31, 2016 10:39 am EDT

A few years ago, I subscribed to Food Network Mag. The second year, I paid for a ONE YEAR subscription for my daughter-in-law. I renewed MY subscription a year later...but NOT hers. I got a bill for both my renewal and my daughter-in-laws. After going back and forth, I paid for the second subscription and told them to cancel my subscription. Said I would NEVER work with them again. I'm still getting magazines...and I just got a renewal request. These people are scam artists. I'm including a letter with my rejection...and keeping a copy for my files. DON'T subscribe to this mag!

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kfreyer
US
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Dec 31, 2015 6:25 am EST

I am also sick and tired of receiving past due notices from Food Network Magazine. I started receiving notices when I still had three months left in my subscription. I wrote Hearst Magazine stating that fact and I would not be renewing my subscription due to their billing practices. They still continue to send me past due notices even though I have not received the magazine since my subscription expired. The latest notice states "Your balance due is now several months outstanding. We have sent you numerous bills that have gone unpaid. Please send us your payment immediately." Food Network should sever ties with Hearst Magazine if they want to retain or get new subscribers. I will also file a complaint with the BBB.

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Elaine Booth
US
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Oct 06, 2015 10:53 pm EDT

I received an invoice today for a subscription to Foodnetworking magazine! I did not subscribe! I do not want it! I have not yet received an issue! I did not find a way to cancel it on line or by phone. I will assume that if I do not pay for it, that they will stop sending the magazine and cancel this bogus subscription. I will send a complaint to to BBB and Consumer Financial Protection Bureau and other places I can find, if I receive future bills for this unsolicited magazine.

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Betty T.
US
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Oct 03, 2015 10:18 pm EDT
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I was going to submit an on-line subscription to Food Network Magazine after seeing an issue on the newstand and liking what I saw. I also watch the Food Network often and like the stars and programs. After reading all the similar complaints of subscribers to this magazine about bad renewal and billing practices, I consider myself forewarned and will not subscribe. Instead, I will buy a copy of Food Network Magazine from the newstand when it looks like a good issue. Thank you everyone for the warning!

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Callie K
US
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Sep 14, 2015 4:30 pm EDT

It is the middle of September, and I just got my magazine with an automatic renewal notice on it.My subscription is not due until March of 2016.I love the magazine, but I cancelled my automatic renewal notice.I should still be getting 5 more months on my subscription.Don`t know if I`ll renew it, when the time comes

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Deborah Kibbe
US
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Jul 30, 2015 8:34 am EDT

i pay at the time of my order for two years and when i cancel they put me on delay payment and is making my credit bad

deborah kibbe

p.s. i need a number to call

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9:27 pm EST
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Food Network challenge-holiday window

I recently was able to set and watch all my missed shows from the DVR and one that I never miss is food challenge. Due to my busy Sunday I always DVR and watch it on Monday and them call my sister to talk about all the great things on the show. However this week will is different. I was so excited when I woke up but to my surprise my sister sent me a text to skip this weeks show and not t watch because it was such a joke! I have always trusted the judges and and agree with them 98% of the time. I disregard her warning set down with my coffee to enjoy.
I heard the heart felt story of a competitor needing money for her sick child and of coarse it pulls on the heart strings but this is not who needs the money the most but the quality of the job you do. In the end I respect the judges to make the right decision after all that is why they are there. In the end I see two holiday windows that are good and deserve an honorable mention for there hard work and one clear winner. As do the judges as from early comments in the show. As the winner is read off all I can think about is you have to be kidding me! The snow man are way to over scaled for this piece as mentioned by the judges and you can so see the rice cereal under the fondant as mentioned by the judges. the back drop looked like the slopped icing on it the hole thing was third place at best!
The only reason she one was due to pulling the judges heart strings. I have lost respect for these so called professionals. Its one thing to give a the money out for charity to help someone but to falsely give it out on a challenge for inaccurate work because you feel sorry for them is totally inappropriate. Everyone in the world has problems some worse than others but there is no honor in giving a prize to someone that doesn’t deserve it. You should have given it to the real winner and have them split it with her as a good gesture. I am sorry to say you will no longer be apart of my Monday mornings. Why watch it if it is a joke!

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pobarjenkins
Minneapolis, US
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Nov 30, 2010 5:14 am EST
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I'm assuming this is a troll post?

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11:59 am EDT
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Food Network giada dilaurentis

Am I the only one or does Giada's stupid habit of pronouncing italian words with an accent while she uses a normal American accent for everything else bug you too? She sounds like an idiot. I know she was born in Italy and that is her heritage, enough already! Either use an Italian accent full time or an American accent full time. WE KNOW YOU'RE ITALIAN ALREADY! Enough!

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Foodie15
US
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Aug 06, 2018 8:35 pm EDT

It’s plain to see that all decisions at food network are determined by someone in close alignment with donald trump and his racist, hateful base!
Once I saw that MANNY, a BLACK personable accomplished chef who would have added SO much to your miserable network, was the one who had been eliminated, leaving christian, who NEVER tasted throughout the entire competition, and jess, whose pilot was as boring as they come, had been eliminated, I turned my set off out of disgust! Here you have bobby flay up to his old tricks of trying to keep strong Black men away from being any type of competition for him and that racist giada, who NEVER has anybody BLACK on the many shows she calls herself hosting! They are both so full of hate for Blacks it makes me nauseated! I will NOT be looking at another FNStar again!
And then there are the other racist exhibits that you put forth:
1. Iron Chef: Why are there no Black iron chefs?!
2. And that old tyler florence, who is just as racist as those two on food n. star. Last year he sadistically “allowed” the Black team to remain until the final show and then lied that that caucasian team from south carolina, his home state, had won. (And how does the audience even know if he’s telling the truth about the amount of money each team earns?!) So here we go again: first team to go home this season is the Black team, even though that team selling chocolate-covered strawberries for $1.00 could not possibly have beaten them!
WHEN are you going to rid yourselves of your 60’s jim crow mentality and give a deserving Black person his/her own show on the Network, NOT the internet (foodnetwork.com)?!
I can’t wait until your entire network gets canceled so that I don’t have to see your racially biased shows as I surf the channel lineup!
P.S.: Even though she’s not Black, Rachel Ray is just a decent person, and you got rid of her too because that old giada felt intimidated by and jealous of her popularity!

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rellekd
US
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Jun 17, 2018 9:58 pm EDT
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Get rid of Giada so I can enjoy the next food network star. I didn't watch last year and I wont watch this year as long as she is on there.

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Marikita
US
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Dec 08, 2016 12:21 pm EST

Can you please tell your chefs stop using the words "pretty" and "sooo pretty" which is used ad nauseum on a lot of your cooking shows. Valerie Bertinelli and Katie Lee being the ones who use it the most. If you expect contestants on the Next Food Network Star to not over-use the same words, maybe you should remind your so-called chefs expand their vocabulary and learn adjectives other than "pretty" in describing their food. Annoying!

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Fran Bertrand
US
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Jun 15, 2016 3:30 pm EDT

every time i watch guy on his program he samples everything and does not make the time to wash his hands how terrible that is there is a whole bunch of others do the same, as for me i would NEVER eat his food

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nania
US
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Feb 17, 2016 2:57 pm EST
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I would much rather watch the chefs preparing the food instead of talking how they are doing it. SHOW IT. I have noticed lately that Giada is dressed more appropriately. She does have a nice figure, but I am not watching the show for that. I do prefer Trisha's southern cooking and pioneer woman. Their recipes are much more down home, and something I would make. I don't care for all these gourmet meals.. don't have the money to buy a lot of these expensive items, and I would assume that the average family does not either. and lastly, don't do a whole night of one show. Example: Triple D. show a few, then go on to something else. after one or two, I turn it off. I watch Food network more than any other station, but I am changing.

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Angela Johnson Applegate
US
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Jan 24, 2016 9:00 pm EST

Anne Burrell is uncomfortable to watch on Worst Cooks in America. She is just downright mean- nasty- disrespectful- dysfunctional. She acts like a bully to her team and gets psycho micro-manager which is just no fun to watch. She is terrible- why in the world is she on tv?

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Ann Cochran
US
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Nov 14, 2015 11:18 am EST

What's up with the new shows? Aren't these people making enough money acting in Hollywood? Now we have tv with comedy shows telling us how to cook. Really? Enough food network. Bring back good chefs a d while we're at it stop the diners drivers and dives marathons.

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TriciaC0683
US
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Aug 17, 2015 12:20 am EDT
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I am very disappointed in the food network, Giada and Bobbie, for letting the new food network star (season 11) Eddie Jackson, use the N word on a live airing. You people fired Paula Dean behind using the N word 30 years ago. The network said they do Not tolerate racism to any degree. I do not care whether a white person or a colored person using the word it is disrespectful. I also can Not believe Giada and Bobbie laughed when Eddie used it (what we're you thinking?) Obviously the Food Network and their stars are disrespectful and only care about ratings. SMH you should all be ashamed. This was plain stupidity on the networks and their top stars behalf.

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Figgy21
US
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Aug 02, 2015 5:39 pm EDT

Dear Food Network---It's so sad a once enjoyable network has become nothing but Diners, Drive-ins, and Dives, the JUVENILE Cutthroat Kitchen, and Grocery Games (a ripoff of the old Supermarket Sweep) and and all your "new" shows are nothing but watching the chefs eat ---Carnival Cravings, Burgers, Brew, & Que, and American Diner Revival which is the SAME concept as Restaurant Impossible! And your show THE KITCHEN there is NO CHEMISTRY among the participants, it is PAINFUL to watch as one person tries to outdo the other! Oh and let's not forget Giada's BOOBS! The ONLY shows I enjoy are Cake Wars---the cake artists are amazing, and The Kids Baking Championship---the rest of your programming is TOTAL GARBAGE!
I think you need a contest to replace Bob Tuschman and Susie Fogelson! They know NOTHING about what the viewers want---gee maybe a show about actual COOKING perhaps! No wonder your ratings continue to DECLINE! Food Network was one of my go to channels, but not any more...now it's just PITIFUL!

Sincerly
Sign me---DISGUSTED Food Network Viewer

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DHow
US
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Jul 25, 2015 11:27 am EDT
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What is the Food Network thinking with Giada's wardrobe! Viewers who watch this network are interested in learning about food, recipes, culture, the use of spices, not in watching nearly topless women cooking. I, for one, am no longer going to watch programs with Giada exposing not just a bit of cleavage, but nearly all of her breasts. No respectable woman at any age, but particularly at her age, would allow herself to be displayed like that, even if it is a network decision! Trying to look like a playboy bunny?...there are plenty of channels for that! And how embarrassing for her co-workers having to sit next to a woman in a bikini top, and/or cut-out midriff or back?
Giada'sridiculous Italian accent when saying mozzarella, prosciutto, and other 'Italian' words has made me not enjoy watching her own cooking shows, but now with this topless business going on, I won't be watching other shows that include her.
One reason I have enjoyed watching this channel over the years is because of its clean, wholesome, family- oriented programming. That is no longer the case! Viewers should be able to tune in to theThe Food Network without previewing to see if their children can be allowed to watch it. Who is making the foolish decisions for this network? Just ridiculous!

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8:14 pm EDT
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Food Network paid subscription/not receiving

Paid for subscription on 07feb09 via computer at time of subscribing — received one issue. According to their website - my subscription was cancelled. No phone number to contact anyone. E-mailed their customer service — no response.

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kitters
US
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Apr 01, 2024 3:03 am EDT

I will NOT be watching your network again. For the spring baking championship

you are NOT DOING ANYTHING TO FEATURE EASTER. BUT YOU ARE DOING HINDU SPRING FESTIVAL. THAT IS DISGUSTING TO ME.

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Kathy Russo
US
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Dec 02, 2023 8:08 pm EST
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Trisha Yearwood's Creuset pan set!

I was charged 3 times and have not even received a e mail from them.

I was supposed to be charged $9.95 only but was charged $9.95 twice and an additional charge of $19.95 for what I have no clue?

Please contact me @ kmrusso@frontier.com

Kathy Russo

[protected]

Very disappointed!

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Kathy Russo
US
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Nov 25, 2023 8:14 pm EST
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Charged multiple times. For the Trisha's Yearwood's. Le Creuset cookware set.

Trisha's Southern Kitchen!

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Donna Wendling
US
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Sep 23, 2023 11:52 pm EDT
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I love foodnetwork but I am a senior just getting by and hardly able to pay for food and it is very upsetting to see the amount of food that goes to waste. There are millions of people out there that would eat your scraps.

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rae519
BUNKER HILL, US
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Sep 03, 2023 5:12 am EDT

The enamel is peeling off the bottom of my Food Network enameled cast iron red Dutch oven (6qt). It has been gently and infrequently used due to its weight. I have spent a great deal of time trying to find a "customer service" link to the Food Network site but to no avail.

Any help would be greatly appreciated.

Rae Ann

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Duane Dent
US
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Jul 18, 2023 9:37 pm EDT
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Why do you play Spanish speaking commercials on TV? This is the USA after all. I love the Spanish people and speak some Spanish but it is offensive to most to play the commercials openly on TV.

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Jim Green1966
Jefferson, US
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Jul 17, 2023 4:19 pm EDT
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You know, I used to enjoy Guy Fieri's shows. He is personable and funny. However, by supporting and normalizing a piece of [censored] like Donald Trump, he has burned all of that good will and support. "When somebody shows you who they are, believe them." Well, Fieri has demonstrated exactly what kind of piece of [censored] he is. I'm out. [censored] Fieri.

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Todd Calhoun
US
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Jul 18, 2023 12:49 am EDT

As long as he's on your Network, I will no longer allow my family to watch our favorite Food Network shows. Thanks to Guy Fieri's chumming up with Trump disgusts me to no end.

Goodbye Food Network

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Bubbashrimp
Homer, US
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Jul 18, 2023 12:02 am EDT
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https://share.newsbreak.com/4e5wvkq7

I’ve known of Guy being a racist white nationalist for some time, and this just confirms it more. Please fire this piece of [censored].

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Bob Beard
US
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Jun 27, 2023 4:15 am EDT
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I keep it plain simple we’re not looking for a Simon Cowell for summer baking championship do yourself a favor and do not bring Demaryius Phillips back. It seem like it was a constant complaint never encouraging, and the other judges were even having to convince her of what is good, she just was not a fit, and I would not watch her again

About Food Network

Food Network is a culinary-focused website offering a variety of recipes, cooking tips, and video tutorials. It features content from celebrity chefs and cooking shows, providing users with resources for meal planning and food education. The site also includes a blog with food trends and kitchen gadget reviews.

Overview of Food Network complaint handling

Food Network reviews first appeared on Complaints Board on Apr 29, 2009. The latest review 24 in 24: last chef standing season 2 was posted on May 5, 2025. The latest complaint all drama was resolved on Jan 26, 2013. Food Network has an average consumer rating of 1 stars from 235 reviews. Food Network has resolved 5 complaints.
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  1. Food Network Contacts

  2. Food Network phone numbers
    +1 (212) 398-8836
    +1 (212) 398-8836
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    +1 (877) 817-4393
    +1 (877) 817-4393
    Click up if you have successfully reached Food Network by calling +1 (877) 817-4393 phone number 0 0 users reported that they have successfully reached Food Network by calling +1 (877) 817-4393 phone number Click down if you have unsuccessfully reached Food Network by calling +1 (877) 817-4393 phone number 0 0 users reported that they have UNsuccessfully reached Food Network by calling +1 (877) 817-4393 phone number
    Customer Service Department
  3. Food Network emails
  4. Food Network address
    75 Ninth Ave, New York, New York, 10011, United States
  5. Food Network social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Food Network contacts
Food Network Category
Food Network is ranked 1 among 167 companies in the Food and Beverages category

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