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These guys are sneaky and are pests even after you have told them to buzz off. In October I started looking to refinance my home. I filled out an online application at one of those general site ie. lending tree. FF got a hold of my app and called the first guy wanted me to sign that moment but I was doing my homework with other institutions, my bank and other reputable banks. After i told him that I was comparing prices and services he asked who i was comparing them to and I told him. Of course he bad mouthed them all and that his underwriter only worked on 2 clients a month to give great service. I then started asking questions and every question he could not answer. The underwriter was the only one that could answer my questions and he was always in a meeting. This guy would, in a round about way try to get me to committ by giving him my info for an appraisal. This went on for 2 weeks and I never gave in. I finally told him that if my questions could not be answered without paying them then stop calling me. Surprisingly, the underwriter was out of his 2 week meeting and was able to talk to me. He sounded like a new york mafia thug. We went through the routine questions and in the end he told me that he could get me a rate of 3.75% as i was getting from the other lenders. He wanted to charge me 2.75 points to get me there. The other lenders were at .325 this was a no brainer and i told him what I was getting and of course he said my other lenders were doing something wrong and that if I went with them the points would change to what he was quoting me. I took the info he gave me and called all of the lenders I was comparing to again compare apples to apples. They all gave me the lower rate. In the end I chose LoanDepot and they were wonderful, helpful, fast. 20 days to close my loan! Foundation Financial have found the loop holes in the new rules for lending and unsuspecting people who don't do their homework will get caught. DO YOUR HOMEWORK AND STAY AWAY FROM FOUNDATION FINANCIAL GROUP!
The complaint has been investigated and resolved to the customer’s satisfaction.
Foundation Financial Group saved me from my bank's false hopes and the lies from LoanDepot and Quicken. L.D and Quicken both were pushy and tried getting me to pay $500 before knowing what I was getting.
Foundation Financial Group in Jacksonville FL got me a GREAT mortgage! They didn't push me. The underwriter went over every detail of my loan before asking if I wanted to move forward.
They have a great rating and kept their word. I closed in 13days! My bank was going to take 90!
Do your homework. BUT do it on accredited websites. NOT a "complaint board". Check them out on the BBB.
FOUNDATION FINANCIAL GROUP DID AN AMAZING JOB WITH MY REFINANCE! A+++
God... every single time i start to defend this company this stupid snow bunny person gets on and makes a ###ed, obviously employee-written comment. Voiding any defense i could have made.
However, yes, do your homework, this company has held an A+ Rating with the better business bureau for the last 6 years, and the only people filing complaints are people with low appraisals, and people that don't actually read their truth-in-lending disclosures.