Freshdesk’s earns a 1.0-star rating from 2 reviews, showing that the majority of users are dissatisfied with customer support software.
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Email phishing scam
Beware of any emails that originates from this source. Below is a Phishing scam demanding final payment to release a parcel from the South African Post Office.
https://www.gov.za/speeches/post-office-warns-against-sms-scam-19-jul-2021-0000
https://www.thesouthafrican.com/news/sa-post-office-warns-against-parcel-scam-latest-news-updates/
Post Office
Dear Customer
Thank you for choosing us, Your Package was not delivered because no customs duties were paid .
You must complete the payment of (11,99 R) .
What should i do ?
Pay customs fees by clicking on the following link .
Send My Package
Please note that if you do not pay the shipping costs within 48 hours, your package will be returned to you. Shipping and handling charges are non-refundable.
Thank you for your confidence.
© Postoffice.co.za 2022
Desired outcome: These criminals need to be locked up!
They sell paid links to spread spam online about anything
Hi, I am Latin Domitilla from LA, USA. I found freshdesk.com is a fake indian company distributing fake information & charging money to write bad content online which brings fake information to users of google in search result. I called them too & found some weird fake american accent & girl was selling me some sort of plan to bring my medicine business on google first page to increase my number of sales.
Hola, gente falsa, detener esta estafa de la gente incocent. Dios te castigará freshdesk.com
Terrible support - stay away from Freshworks products
Terrible support. It's taking 5 days for them to apply a simple SSL to our custom domain. Our support portal is down for 5 days because they can't do a 5 minutes job in a timely manner. That's unacceptable. Stay away from Freshdesk, Freshchat and the other products from Freshworks.
Is Freshdesk Legit?
Freshdesk earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Freshdesk. The company provides a physical address, 10 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Freshdesk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for Freshdesk have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Freshdesk and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Freshdesk protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with Freshdesk has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- We conducted a search on social media and found several negative reviews related to Freshdesk. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Freshdesk Reviews 0
If you represent Freshdesk, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Freshdesk complaint handling
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Freshdesk Contacts
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Freshdesk phone numbers+1 (650) 513-0514+1 (650) 513-0514Click up if you have successfully reached Freshdesk by calling +1 (650) 513-0514 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +1 (650) 513-0514 phone number Click down if you have unsuccessfully reached Freshdesk by calling +1 (650) 513-0514 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +1 (650) 513-0514 phone numberUSA+1 (866) 832-3090+1 (866) 832-3090Click up if you have successfully reached Freshdesk by calling +1 (866) 832-3090 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +1 (866) 832-3090 phone number Click down if you have unsuccessfully reached Freshdesk by calling +1 (866) 832-3090 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +1 (866) 832-3090 phone numberUSA+91 44 6667 8080+91 44 6667 8080Click up if you have successfully reached Freshdesk by calling +91 44 6667 8080 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +91 44 6667 8080 phone number Click down if you have unsuccessfully reached Freshdesk by calling +91 44 6667 8080 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +91 44 6667 8080 phone numberIndia+91 44 6667 8040+91 44 6667 8040Click up if you have successfully reached Freshdesk by calling +91 44 6667 8040 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +91 44 6667 8040 phone number Click down if you have unsuccessfully reached Freshdesk by calling +91 44 6667 8040 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +91 44 6667 8040 phone numberIndia+44 189 280 5040+44 189 280 5040Click up if you have successfully reached Freshdesk by calling +44 189 280 5040 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +44 189 280 5040 phone number Click down if you have unsuccessfully reached Freshdesk by calling +44 189 280 5040 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +44 189 280 5040 phone numberUnited Kingdom+44 800 808 5790+44 800 808 5790Click up if you have successfully reached Freshdesk by calling +44 800 808 5790 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +44 800 808 5790 phone number Click down if you have unsuccessfully reached Freshdesk by calling +44 800 808 5790 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +44 800 808 5790 phone numberUnited Kingdom+61 2 9887 1545+61 2 9887 1545Click up if you have successfully reached Freshdesk by calling +61 2 9887 1545 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +61 2 9887 1545 phone number Click down if you have unsuccessfully reached Freshdesk by calling +61 2 9887 1545 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +61 2 9887 1545 phone numberAustralia+61 2 8188 4692+61 2 8188 4692Click up if you have successfully reached Freshdesk by calling +61 2 8188 4692 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +61 2 8188 4692 phone number Click down if you have unsuccessfully reached Freshdesk by calling +61 2 8188 4692 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +61 2 8188 4692 phone numberAustralia+49 308 643 7862+49 308 643 7862Click up if you have successfully reached Freshdesk by calling +49 308 643 7862 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +49 308 643 7862 phone number Click down if you have unsuccessfully reached Freshdesk by calling +49 308 643 7862 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +49 308 643 7862 phone numberGermany+49 305 683 7121+49 305 683 7121Click up if you have successfully reached Freshdesk by calling +49 305 683 7121 phone number 0 0 users reported that they have successfully reached Freshdesk by calling +49 305 683 7121 phone number Click down if you have unsuccessfully reached Freshdesk by calling +49 305 683 7121 phone number 0 0 users reported that they have UNsuccessfully reached Freshdesk by calling +49 305 683 7121 phone numberGermany
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Freshdesk emailssupport@freshdesk.com100%Confidence score: 100%Supportram@freshdesk.com94%Confidence score: 94%rachel@freshdesk.com93%Confidence score: 93%louis@freshdesk.com92%Confidence score: 92%superman@freshdesk.com92%Confidence score: 92%
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Freshdesk address1250 Bayhill Drive, Suite 315, San Bruno, California, 94066, United States
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Freshdesk social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Freshdesk contacts
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They sell paid links to spread spam online about anything
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