Geek Squad review: Automatic geek squad payment

I just discovered that Best Buy Geek Squad automatically took nearly $500 out of my bank account to renew membership when I had not requested that they do that. I had moved out of state and do not live near a Best Buy so was not planning to renew the Geek Squad. There is another alternative I was investigating. In the meantime. You STOLE my money from my account and jeopardized the utility bills I was going to pay.

Here is what you sent me:

Dear Customer,

Date: Wed 13th Sep, 2023

We've successfully renewed your GEEK SQUAD subscription at $489.99/year. To deactivate auto-renewal, please call now: +[protected]

Customer ID:

VB11942UZ

Ref No.:

CLER-0691-FRGN-6809

Description / Plan:

Geek Squad TotaltechTM (Yearly Subscription)

Subtotal:

Sales Tax:

$489.99 TOTAL

I called the number on the bill to complain about this and was told they could not fix it. I had to go into a Best Buy store to fix it in person. Trouble is there is no Best Buy store in the town in which I moved. I want the money restored to my account right away.

I paid my Best Buy bill in full last time, knowing it would be the last Bill from you that I could receive. Now this!