Genesys’s earns a 4.5-star rating from 2 reviews, showing that the majority of clients are exceptionally satisfied with customer experience solutions.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Seamless customer service experience
I recently interacted with Genesys Cloud CX and was genuinely impressed by the smooth experience. The platform was intuitive, making it easy for me to navigate through the customer service process without any hiccups. I didn't encounter any frustrating waits or transfers, and the service reps were knowledgeable and quick to resolve my concerns. It's refreshing to see a company that truly understands the value of customer time and satisfaction.
Genesys Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Genesys, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Genesys Legit?
Genesys earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Genesys. The company provides a physical address, 4 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Genesys has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Genesys.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Genesys.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Genesys.com you are considering visiting, which is associated with Genesys, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Genesys as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Genesys website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About Genesys
-
Genesys Contacts
-
Genesys phone numbers+1 (800) 756-5999+1 (800) 756-5999Click up if you have successfully reached Genesys by calling +1 (800) 756-5999 phone number 0 0 users reported that they have successfully reached Genesys by calling +1 (800) 756-5999 phone number Click down if you have unsuccessfully reached Genesys by calling +1 (800) 756-5999 phone number 0 0 users reported that they have UNsuccessfully reached Genesys by calling +1 (800) 756-5999 phone numberSales+1 (650) 598-8500+1 (650) 598-8500Click up if you have successfully reached Genesys by calling +1 (650) 598-8500 phone number 0 0 users reported that they have successfully reached Genesys by calling +1 (650) 598-8500 phone number Click down if you have unsuccessfully reached Genesys by calling +1 (650) 598-8500 phone number 0 0 users reported that they have UNsuccessfully reached Genesys by calling +1 (650) 598-8500 phone numberCorporate Headquarters+1 (888) 436-3797+1 (888) 436-3797Click up if you have successfully reached Genesys by calling +1 (888) 436-3797 phone number 0 0 users reported that they have successfully reached Genesys by calling +1 (888) 436-3797 phone number Click down if you have unsuccessfully reached Genesys by calling +1 (888) 436-3797 phone number 0 0 users reported that they have UNsuccessfully reached Genesys by calling +1 (888) 436-3797 phone numberSales inquiries(844) 236-0093(844) 236-0093Click up if you have successfully reached Genesys by calling (844) 236-0093 phone number 0 0 users reported that they have successfully reached Genesys by calling (844) 236-0093 phone number Click down if you have unsuccessfully reached Genesys by calling (844) 236-0093 phone number 0 0 users reported that they have UNsuccessfully reached Genesys by calling (844) 236-0093 phone number
-
Genesys emailsinfo@genesys.com100%Confidence score: 100%General inquiries
-
Genesys address2001 Junipero Serra Blvd, Daly City, California, 94014, United States
-
Genesys social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 25, 2024
StrengtheningTech.com
1 review
ACT-MBAY
1 review
MEMIVI
1 review
TestFort
1 review
Scout Answers
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!