Giglio.com Online Fashion Store
reviews and complaints

I recently had a not-so-great experience with Giglio.com Online Fashion Store (giglio.com). They sent me the wrong color item, and guess what? I have to pay for the return shipping, even though it's totally their mistake. Can you believe it? It's like they don't even care about their customers!

And let me tell you about their customer service, or should I say lack thereof. It's non-existent! I tried reaching out to them multiple times, but it's like talking to a brick wall. They just don't respond. It's so frustrating!

Honestly, save yourself the trouble and shop somewhere else. Giglio.com is not worth the hassle. They messed up my order and then expect me to pay for their mistake. That's just not right. I'm really disappointed with their service, or lack thereof.

So, do yourself a favor and find another online store to shop from. Giglio.com is definitely not the place to go if you want good customer service and a hassle-free shopping experience. Trust me, you'll thank me later.

I gotta tell ya, stay far away from this giglio.com online fashion store. I made the mistake of ordering some boots from them, and boy was it a disaster. When the package finally arrived, I opened it up only to find that the boots were covered in glue. Can you believe that? I mean, who in their right mind would send out shoes like that?

Naturally, I wasn't about to keep those sticky boots, so I sent them right back through UPS. But here's where things get really frustrating. Giglio had the audacity to claim that I was the one who ruined the original box and shoes. Can you believe the nerve? I didn't even get a chance to try them on, and they're blaming me for the mess!

Now, you'd think that a reputable company would do the right thing and offer a refund, right? Well, not Giglio. They flat out refused to give me my money back. Can you believe the nerve of these people? It's clear as day that they're nothing but a bunch of fraudsters.

So, take my advice and steer clear of giglio.com. Save yourself the headache and find a more trustworthy online store. Trust me, you'll thank me later.

I had a really bad experience with Giglio.com Online Fashion Store. I decided to purchase a pair of off white shoes from their website, but things went downhill from there. Firstly, I never received any email confirming that my order had been shipped. This left me feeling quite frustrated and unsure about the status of my purchase.

In an attempt to resolve the issue, I reached out to their customer service team via email. To my surprise, they responded by informing me that they had actually cancelled the payment for my order. They suggested that I try to make the purchase again. Feeling a bit skeptical, I decided to give it another shot and placed a new order.

Unfortunately, the same thing happened again. I didn't receive any updates or notifications about my new order. This left me feeling even more frustrated and confused. I decided to take matters into my own hands and emailed Giglio.com once again to inquire about the status of my order.

To my disappointment, they cancelled my order for the second time. Now, I'm left with nearly 1,000 dollars of charges pending on my credit card. This is incredibly frustrating and inconvenient, as I was really looking forward to receiving those shoes.

Overall, my experience with Giglio.com Online Fashion Store has been nothing short of terrible. Their lack of communication and inability to process my orders properly has left me feeling disappointed and out of pocket. I would strongly advise against using their services, as it has been a complete waste of time and money.

I recently made a purchase from Giglio.com, an online fashion store. I ordered a dress two weekends ago, but unfortunately, I encountered some issues with my order. They informed me that it was impossible to deliver the dress because it had a stain on it. They did offer me a discount of 20 euros, but I was disappointed because the dress was stained and couldn't be cleaned.

To resolve the matter, I had to take the initiative and call their customer service. It's a bit inconvenient that they don't reach out to you first when there's an issue. During the call, they assured me that I would receive a refund by Friday. However, to my dismay, I have an important event coming up next week, and I still haven't received my refund or the dress. This has put me in a difficult situation, as I don't have the dress I need for the event, nor do I have my money back.

I must say, this experience has left a sour taste in my mouth, and I have decided that I will never order from Giglio.com again. I feel it's important to warn others to be cautious when considering this website for their fashion needs. It's disappointing when a company fails to deliver on their promises and leaves their customers in a bind.

I gotta say, I can't really talk about their customer service 'cause everything went smoothly for me, so I didn't have to bother reaching out to them. Ya know, I was aware of the risks involved when buying from places like Giglio (Cettire is kinda similar, ya know?). But hey, I was able to save myself a sweet $250-$300 compared to other places for my Stone Island jacket, so I thought, why not take the chance? And guess what? My coat arrived in tip-top condition and even passed that Certilogo authenticity check thingy. So far, I've had two successful purchases from these online stores, and if the discount is big enough, I might just go for a third one. Can't argue with those savings, right?

I gotta say, this online fashion store called Giglio.com really disappointed me. I mean, seriously, who in their right mind only allows returns and not exchanges? It's just plain ridiculous! So here's what happened: I decided to order a snazzy pair of sandals from their website. But guess what? The size chart they had up there was totally misleading. So, naturally, I ended up ordering shoes that were one size bigger than what I actually needed. Ugh, what a bummer!

Now, being the responsible customer that I am, I decided to reach out to their customer service for some help. But you know what they told me? They said I could only return the shoes and then order a completely new pair. Like, seriously? That means I have to shell out another 40 bucks just for shipping and customs! And let me tell you, that ain't no small change, especially when the shoes themselves cost me a whopping 150 bucks!

I mean, come on Giglio.com, get your act together! It's not fair that I have to pay for your mistake. I shouldn't have to pray and cross my fingers, hoping that they'll send me the right shoes next time. It's their fault, not mine! So, needless to say, I won't be ordering from this store again. I'll take my hard-earned money elsewhere, where they actually value their customers and provide proper exchange options. Trust me, folks, you don't wanna deal with this hassle. Save yourself the headache and find a better online fashion store.

I stumbled upon Giglio.com while browsing through Trust Pilot reviews, and boy, did I find a treasure trove! I must admit, I spent hours scrolling through their extensive collection of clothes and shoes. And let me tell you, I came across some real gems!

Sure, the prices may be a tad on the higher side, but don't let that discourage you. Trust me, the quality of their products is top-notch, and that's what you're really paying for. Authenticity is key, my friends! And to top it all off, their shipping is lightning fast. No more waiting around for weeks on end, anxiously anticipating your new purchase.

I've got my eye on some stunning bags that I simply can't resist. They've got that certain je ne sais quoi that would perfectly complement my style. Plus, Giglio.com is a certified seller, so you know you're in good hands. No need to worry about any shady business here, folks.

In fact, I'm so impressed with their website that I'm seriously considering making a purchase myself. I mean, why not? They're the real deal, and I have no doubts about the authenticity of their products. Trust Pilot seems to agree with me too, as Giglio.com boasts an impressive 9.6 out of 10 stars on their platform.

So, if you're on the hunt for some high-quality fashion items, look no further than Giglio.com. Sure, the prices may make your wallet groan a little, but trust me, it's worth every penny. Authenticity, fast shipping, and a wide range of stylish options await you. Don't miss out on this fashion paradise!

Absolutely unacceptable customer support! I recently ordered a pair of Manolo sandals from Giglio.com, but unfortunately, the additional discount didn't work for me. Frustrated, I decided to reach out to their customer support team to cancel the order and place a new one with the discount applied. However, I was left waiting for a response until the next day, long after my order had already been sent.

Feeling disappointed, I attempted to refuse the delivery of the parcel, hoping to avoid any further complications. To my dismay, the customer service team informed me that I would still have to pay a hefty sum. They demanded 22% of the total order amount as VAT, an additional 10% as customs fees, and a whopping 50.00 euros for shipping fees. Can you believe it? I was taken aback by these unexpected charges!

I must say, I have never encountered such a situation with any other online boutique before. It's truly disheartening to experience such poor customer service and be burdened with unexpected expenses. As a result, I cannot in good conscience recommend Giglio.com to others.