Glamulet Jewellery
Reviews and Complaints

I made a mistake in my order and provided wrong email address. Money has been deducted from my account however I have not received any confirmation email. I have contacted their team at least ten times by email and on FB messenger with no success! Not sure what to do! Do I have to contact my bank and see if they can withdraw the payment or should I wait and see if someone gets back to me

I ordered a personalised charm for my mum's bracelet of my granddad who we sadly lost I ordered it on the 2nd of January I received an email saying it had been dispatched it left Heathrow airport customs on the 13th January I emailed numerous times and they wasn't useful or helpful at all I still haven't received my order and am now out of pocket so angry and hurt how can I receive a refund or my order

Last wednesday (6th of december) I ordered two rings: primrose fashion rose and violet butterfly ring. As my order wasn't over $59 to get it for free, I decided to pay for an expedited delivery. They promised that the rings would be here within 3-4 business days. It's been more than a week, the rings haven't shown up yet.
I tried to contact them several times, but couldn't get in touch. Same happened when I tried to reach them via email. Useless. Terrible service.

I will never return.They are very quick in taking the money, but when it comes to issues they prefer to stay away and avoid you.
I am so tired of this. My order never arrived, even though I ordered it two months ago. I contacted them so many times but got no result whatsoever. This is a total mess.
If you don't want to have a headache, don't mess with these jokers.

I ordered some charms from Glamulet in May 2015.in September 2015 when I did not receive it I made enquiries with no response from them. I continued to send emails and tracking the order but with no joy. It is now 2017 my reference or ticket number is old and I need to log a new one. I just want my money back... Do not buy from them. No service delivery or customer care

One of the most popular issues. I bought an item because I liked the way it looked in the picture. But unfortunately, it was completely different in real life. The green color was darker than on the website, the length was shorter and its size was a little smaller.in other words, that definitely wasn't what I wanted from them. Their team is unhelpful, they only say that I can send the item back. At my expense. Even though it's not my fault you shipped me a crappy quality item.
No, thank you. I'd rather write a review to tell everyone how unreliable you are and not worth of dealing with you.

I want to tell how disappointed I am with this Glamulet store. I ordered from them over three months ago and never received my order. All that time I was trying to find out why was it taking so long but they never bothered to reply.
Recently I finally received a message and was told that my order was cancelled due to not being in stock. That was an automated message and there was nothing said about the money. I hope I'll get my money back soon. I already sent them a message but they did not reply anything yet. Don't do business with Glamulet!

Please stop buy anything from glamulet. The duty is up to your price. All stuffs are garbage. No address on website. Be careful your credit card.
Claim is very difficult. The cheater live in sganghai. China. Please call shanghai, china industrial and commercial bureau 086 [protected] ，shanghai, china tax bureau 086 [protected] 086 021 [protected] and shanghai public security bureau to claim.

Glamulet advertises that they have a return policy with full refund within 30 days of purchase but don't provide customer with any "return information" such as return slip, return address or even a telephone number. They don't even reply to email queries sent to them. I've been emailing for a week and still no response.
Another complaint would be that when you google "Pandora" the Glamulet site comes up and I think this is totally erroneous, misleading and unethical.

Bought few things for my niece, she did not like it so I returned it to the US address provided by Glamulet. They acknowledged that it was received and, two months later, I am still waiting for my money (it was supposed to take 5 business days). Now they stopped answering my email inquires, blocked my account on their website and did not post negative review I wrote on their Facebook page. How is that considered a good business? Fraud and stealing, nothing else. I am still trying to resolve it with PayPal help. Feel absolutely disgusted with kind of 'service" from Glamulet. Unbelievable.

I’ve ordered some jewelry from this website www.glamulet.com and it took forever to receive my order. I’ve ordered it as a gift for my sister. She was moving to another country and I wanted to give her something as a memory. But since their delivery service was extremely slow and I did not make it on time and my sister left without her present. Very unreliable company! Before I made my order I asked them will it arrive on time and they assured me it will. Never buying anything from them again!

I have purchased some jewelry from Glamulet and received the incorrect order. I tried to contact customer service many times but there was no response. I want to get some information about my order. The one I received was nice, but it was not what I wanted, and I felt unhappy that somewhere there is a person who is waiting for his order. Customer service completely ignored me and I have no idea what to do with the order that I did receive. I don't want to use the jewelry because I did not pay for it and it is not fair. I'm so frustrated.

I saw gorgeous necklace on the website www.glamulet.com. I felt in love with it, so I have purchased it. The payment was prompt and the seller provided all details of the purchase and delivery. But the necklace arrived and looked a little bit different as well as it broke after 4 days. I wasn’t satisfied with this situation and broken necklace, but the seller refused to provide any help.

My father and I bought earnings for our mother for Christmas from the company www.glamulet.com. We placed the order and earnings were in stock, so we needed to wait only 10 business days. Unfortunately, the seller mixed something and our earnings were unavailable. We wanted to change them, but the rep replied in rude manner and promised to contact us. We waited 7 days and no one called us back, and we cancelled the order and called to the bank. We need only money from this company.