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Charged my debit card without my authorization. These people are exchanging card information to where we need to cancel all cards and replace them. Then, never do business over the internet with card or account information. Phone orders are no longer safe either. My list of scam artist start with: Reservation Rewards-[protected], I-PlanFinances-[protected], and then Grant Masters.
The complaint has been investigated and resolved to the customer’s satisfaction.
GRANT MASTERS MADE TWO SEPARATE WITHDRAWLS FROM MY BANK ACCOUNT FOR SERVICES THAT I DID NOT ORDER, NOR DID I RECEIVE.
I ONLY DISCOVERED THE TRANSACTIONS BY STUDYING MY BANK STATEMENT. WHEN I CALLED TO COMPLAIN AND GET A REFUND, I WAS TOLD TO EMAIL THE COMPANY AND REQUEST A REFUND. I HAVE EMAILED THEM TWICE IN THE LAST TWO WEEKS, AND HAVE NOT RECEIVED A REPLY OR A REFUND.
WHO DO I GO TO TO ISSUE A FORMAL COMPLAINT AGAINST THESE SCAM ARTISTS?