Handyman Connection Ottawa
Reviews and Complaints

I am very pleased with the service and courteousness of Handyman Connection. I was able to connect immediately by telephone and obtain an appointment within two days. The electrician, [electrician's name], was punctual, pleasant and able to immediately address the basement lighting issue. He took out the old electrical cord extensions and a switch box which were not to code. He had a multipurpose ceiling mount light on hand which he installed. This light is much more efficient with 3 levels of light. He also made suggestions for my kitchen lighting over the sink area which is old and starting to have issues.

I am very satisfied with the work that Handyman Connection Ottawa provided - to change a vent on my roof. He is very pleasant to deal with and fully bilingual. The required work and estimate was well explained. He also took care of getting the vent for me! He also provided photos of the work being done (during and the final installed product)... since it's on the roof, that was really appreciated. My yard and roof were left in perfect condition - all debris was collected, for either garbage or recycling (ie. cardboard, plastic). This was my first time using the services of Handyman Connection, but it won't be my last. Thank you!

I called Handyman Connection Ottawa for a few things that I needed done in my house. Their response was quick & the receptionist at the office was very friendly and helpful with all my questions. The handyman was very informative, polite & arrived when he said he would. The quote was very reasonable and he came & completed the work in a timely manner. He was quiet while I was working and cleaned up after himself. When I went to see him before he was finished, he reviewed the work he had completed so far & gave me tips to keep things working well. I will most definitely use Handyman Connection Ottawa in the future.

Just as the second lockdown was closing in, our bathroom lost all its electricity. I found Handyman Connection on the official website, and liked the reviews. The dispatcher gave me a post-lockdown appointment, but then had a chance to squeeze me in early, which I jumped at. The Electrician arrived, diagnosed and fixed the problem in jig time, them taught me how to diagnose the issue and what to do and, as a bonus, showed me a couple of other things I needed to be doing for maintenance. A really good guy. Got the card stuck to the fridge, and am compiling my spring fix up list: now that I have a firm I can trust, I can finally get some things DONE!

This week, a handyman from Handyman Connection Ottawa came to our home to replace an ensuite bathroom fan. He inspected the fan location (the original fan had been partially removed). We live in an older home and he then explained to us what ‘could' be problematic, such as the vent not properly attached or vent full of dirt, electrical issues, etc. He then said it would be about 1 2/2 hours and asked if we would like a written quote. We did, and he said he would get right to work replacing the fan. He worked cleanly and efficiently. He even checked in the attic to make sure it was properly attached to the exterior vent. And happily, within 1 ½ hours, the work was completed and he was all tidied up. Good work. Thanks LB.

We just had an interior job done by a handyman from Handyman Connection of Ottawa that involved a considerable amount of ladder work in a room with a 15-foot ceiling, wall repair and preparation to paint-ready. The handyman arrived to the minute when we had been told to expect her, went right to work and as nearly as we could figure, paused briefly once for a glass of ice water. Her work was excellent; a couple of unexpected circumstances were handled with ease. Her post-job clean-up was very thorough and she delivered exactly what we had hoped for. We would happily recommend Handyman Connection of Ottawa and, if any handyman-type work is required in future will not hesitate to call them again.

I had drywall work performed within my residence over the period of time July 14th through to July 19th, 2022. (A weekend in between.) A satisfactory estimate was provided and accepted for the extent of the required work. The drywall craftsman did a great job and was prompt at the times stated that he would be around to my residence. The work entailed 2 coats of drywall "mud" over a portion of a wall and sanded accordingly. The craftsman provided adequate protection over the rug and furniture. Good clean up after his work was completed. The tradesman was truly skilled at what he does and the repair job turned out very well. I am pleased with the tradesman's work and will have no qualms of hiring a professional from Handyman Connections in the future.

I contacted Handyman Connection as I needed a new double kitchen sink and faucet installed in our 41 year old house. The sink was the original sink and it really needed replacement. I had purchased a new sink and faucet but didn't want to attempt the job myself. I thought it would be best to hire an expert. Handyman Connection sent John Smith to complete the work and he did a fantastic job. The installation was just as difficult as I expected, so I was glad that John was there. He worked really hard and had to enlarge the hole for the sink, clean out and adjust the plumbing and went above and beyond in my opinion. All in all, Handyman Connection was fast and efficient in getting John out and he provided a wonderful service. I will be using them again.

We are really happy with the work done in our home, February 2022. The job was complicated and the craftsman who completed our project was extremely skilled and experienced. The small team of workers were efficient, tidy and very respectful of our home. The work was completed to a level that exceeded my expectations. We requested a quote for carpentry work in our kitchen in January 2022 and have been so pleased with all communications and the promptness of replies from Handyman Connection. The carpenter came to view the project and gave very clear and realistic feedback before supplying a written quote. The process from start to finish felt straightforward and honest. Great work, we hope to get more projects tackled over the next year with the help of this company!

As a landlord I needed an electrician on short notice to evaluate and repair some issues reported by my tenant (sparking outlets, flickering lights). Scheduling was easy and quick, and the electrician only addressed the issue needing addressing (faulty outlet), and explained to my tenant to change the light bulbs to bulbs intended for the fixtures that had flickering issues. I was concerned repair bill may be high as I was not onsite to evaluate nature of repairs being proposed. This was not the case at all. I may have been able to get this done cheaper but I did not have time to start calling electricians and getting quotes. I think the costs for such speedy service and excellent online (email) invoicing and ease of payment made up for any additional costs I may have had for not shopping this around. I trust Handyman and will use their services again.

A copper pipe going from the basement to the outside burst during the winter and I needed to have it fixed in order to avoid having water come into the basement. I remembered that a local radio host was promoting Handyman Connection on his morning radio show so I called them fairly late in the day. I was able to reach someone and explained the problem. The representative at the other end said he would call back which he did shortly after and I made an appointment for a Handyman Connection plumber to come to the house the next morning. The plumber arrived on time and assessed the problem and said he could come back later that day because he needed to get the necessary part. As promised he came back later that day and fixed the problem in approximately 90 minutes. He explained what he was doing, answered my questions and offered advice to avoid the problem in the future. The whole thing was very efficient and I was very pleased with how everything turned out. Should I ever have another repair problem I will not hesitate to call Handyman Connection.

I am moving and so many unexpected issues arise, issues that I had no idea could even be issues (as I'm coming from Europe and don't know how things exactly work in here (note: I LOVE it here by the way. You're all awesome)) such as, one example, having to disconnect the dishwasher myself and the dishwasher's electrical thing being hardwired! Or having the wires checked. Or anything related to plumbing. Anyway.. I had kept the leaflet left to my post box before I moved.. just in case, and now I realize that I have and will have a lot cases for which I'll need this wonderful handyman connection. They have already helped me with an awesome electrician and an awesome plumber. Today I left a message because I need a piece of granite to be cut in my kitchen for the new range to fit, and I'm 100% sure that they'll solve that problem for me as well. One of the great things is that.. no matter what the problem or issue or need is.. I don't even need to find out and google and search for who does the job.. I just call Handyman Connection. Thank you all, love you. P.S. They are fast too. And so kind. Thanks. Totally recommend Handyman Connection.

After 19 years, our front porch, which was all wood (railings and posts) was needing some replacing, as some parts were beginning or were already rotting. After contacting Handyman a contractor arrive and gave us an estimate which remained the same until the job was completed. Some material costs was extra to the final billing, as expected. The repair work was expertly done and we can't say much more to the fact the the worker was very, very hard working, and his expertise surely showed with the final product. He was also a very pleasant person to chat with. The final results was much to our expectation. However one thing needed a bit more of a touch. The final "red" paint did not seem to be opaque enough and layers of paint could be seem "slightly". Perhaps this was because of the type of paint supplied by the store, which I purchased. Trouble with matching colour codes were a problem. After finishing my garage door trimming I added an extra coat of "red" paint to the top of the rails. Even this extra coat of paint did not seem to be opaque enough. All in all we are very satisfied and pleased with the work done and would gladly provide our appreciation to others if they asked.

We had our backyard cedar deck cleaned and resealed. This took only 2 days to do, with the cleanup done first followed by the resealing done a couple days later when weather permitted. After the jet wash, we did some sanding ourselves because this was required and not indicated on the Estimate received. In regards to the work done, I would give it a +90% success rate. There are still a couple areas here and there that require touch ups, but at least we have a can of the sealer remaining where we can do the fix ups ourselves. I assume these areas were difficult to see. These are minor. My only complaint is with the invoice/billing. I received an estimate of the work to be done, where this showed a "Gross Estimate" of $2800. I understand this is an estimate only, but the final invoice amount should be equal or less than the proposed amount of $2800, or at least close to it considering the work done. In accounting the "Gross Estimate" total should correspond to the work done, including taxes. When the work was completed, the finalized invoice, showing the "Invoice amount" of $2800, then material costs was added plus the GST/HST amounts. So the "Gross Amount" corresponded to the "Invoice Amount", which is not right. If I would have been told of the $3365.22 final amount at the time the estimate was done, I would have not authorized this work. Disappointed for this billing. This is my only complaint.