Headlight Experts review: led bulbs not compatible and they sold them anyways

Purchased LED bulbs for my 2015 Ram 1500. They sold them to me knowing they would not work with my specific model year truck. When I contacted them they told me to take it to the dealership to have a TSB fixed for $199. They refused me a refund and all but yelled at me on the phone when I complained about them not working. I then received this email from them when I told them I was going to leave negative reviews:

Your truck is not maintained. Our lights work PERFECT on the 2015 Ram, but your truck is improperly maintained and you never got the TSB done. That is not our fault. That is your fault. You need to properly maintain your truck for parts to properly work on it.

Now, you are threatening us with reviews and the BBB if we do not comply with your requests, even though the problem is with your truck, not with our lights.

We will not be illegally extorted by "my name".

Your lights are not eligible for a refund.

Thank you!

-Headlight Experts

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