Healthinsurance.com
Reviews and Complaints

I went online to ehealthinsurance.com and filled out their form. Not thinking clearly, I gave them my phone number. For two days, I had agents all over the US calling me non-stop. I contacted ehealthinsurance, they said I should have read the fine print. There was nothing I could do but change my phone number. I refuse to do business with them or anyone associated with them.

Don't do business with this company! Don't do business with this company! They have tricky wording in the fine print. Went to cancel my policy. They said they need 10 days notice. So, ok. Then they still bill me an entire month because they don't bill partial months. So I am wasting an entire months premium because I already have other coverage. So I am out $500. I will continue to post this everyone I can.

BTW... It's eHealth insurance not ehalthinsurance. Example of the lack of intelligence and sense of entitlement. Nothing in life is free people... Hello!

Most of you people with your negative complaints about eHealth sound uneducated and ignorant. You should probably think about what you are complaining about because you sound stupid and no one cares. I take responsibility for my own decisions in my life. I don't make a mistake and try to blame someone else for my lack of knowledge.

I would stay away from ehealthinsurance.com

I sign up with them. Then 2 days later I had fraud on my account. They tired to use it for 900.00 at home dept and then at a smart and final. I use my card at regular place unit I use it at ehealthinsurance.com that when it went in hell with my card.

Last May (2013) I purchased a health plan from e-insurance. To start, the plan became active 6 weeks latter than stated and the hospital of choice / MD would not accept the policy. Consequently, On 6-24-13, I cancelled the policy in writing (USP) and via email. Presently, I have been receiving bills from Horizon stating I owe them money for the entire length of the policy.
Horizon BCBS told me they never received my initial check or the cancellation information.
When I talk to e-Insurance all they will commit to is sending a note to Horizon.
They will not commit to cancelling this policy.
Also they take no responsibility for the lost check. Horizon never receive it from
e-Insurance and my bank has no record of it being cashed.
This situation has also negatively affected my credit rating.
This experience w/ eInsurance has been a Nightmare that I never wake up from.
I strongly discourage anyone from using their services.

I filled out an application for a quote, including dental and the insurance agent denied they would withdraw funds until August 1, 2013 my anticipated start date. Today is July 11, 2013 and they already took out the money! Another representative was quite rude when she informed me against applying for different quotes, notifying me I could get multiple charges and double the quoted premiums without agreeing to the cost AND exclusions they could set forth. She told me I failed to read the small print authorizing this withdrawal. This site is quite misleading to the general consumer and I would call the individual company, as well as request written information about premium hikes coming in January.

I did not enjoy my overall experience with ehealthinsurance.com at all. Be very careful if you deal with them.

My complaint is not with the people who I talked with on the phone. My problem is with ehealthinsurance.com as a company and the insurance company from whom I bought insurance!

Ehealth insurance is the Nations Largest Online Insurance Broker. They set up a system with Plan Presciber so you can easily compare plans in your area, on your own. There is a box that pops up that states. "If you need assistance, and would like to have an licensed agent contact you. Fill in your information". This prompts a call for a Licensed agent to call you. Everyone you talk to is licensed in all 50 states including. DC. The agents are paid on salary, and will do a needs analysis for FREE. If your needs fit a plan in your area, then they will be happy to give you a plan with what the company you chose, offers. Just as you were to use a licensed agent in the company. All agents are recorded, and follow CMS guidelines, all rules and regulations. A field agent doesn't record the calls, and they are paid by commission. A field agent is more likely to push into something. Because they are on commissions and if they only offer one product. They will push that product. Do your research people, there are many satisfied returning customers. And some companies will route your call to Ehealth to use the licensed agent when their agents get busy.

I agree with P Stiffler's comment about the advatnages of using a local and licensed insurance broker. I have grave concerns about the way ehalthinsurance.com runs their business and how they service the marketplace. They are not consultaitve and just want to sell you a policy. Their agents on the telephone are not all licensed so they can give you a lot of misleading information. Let the buyer beware. Find an agent who will look ater your needs and not just sell you something. I acknowledge that sometimes ehalthinsurance might fitxomeon'es needs, but why take the risk of working with a company that delivers misleading infrormation and does not doanythingto redress their error?