Menu
For Business Write a review File a complaint
CB Dental Services Review of Healthsmile, VibraNTBeauty, Everbright Smile, 20minutesmiles.com & Ultifreshwell
Healthsmile, VibraNTBeauty, Everbright Smile, 20minutesmiles.com & Ultifreshwell

Healthsmile, VibraNTBeauty, Everbright Smile, 20minutesmiles.com & Ultifreshwell review: Ripped Off 51

B
Author of the review
11:37 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Nov 4th I went into the Free Trial with Premier Whitening.com at an advertised cost of £2.95 & Premium Whitening (Premium White Ultra.com) at a cost of £7.40 which was not the cost that was advertised, the advertised cost was $4.95, however when the order was accepted the cost suddenly changed to $11.90. I thought the change was due to the fact that I requested the additional 4 day upgrade. However to my surprise the additional debits was made on my account: £30.47 which on speaking to Premium Whitening admitted to charging my account with [protected]@ $48.92 but not the other charges of 20minutesmiles.com @ £148.27 & ultifreshwell @ £54.25 which was also made to my account.
Premium White Ultra advised that the $48.92 was charged as I did not return the pen after the trial period ended and they deemed that I wanted to joind the prferred customer program, however this amount was debited the same date I signed up for the trial, therefore I had not received the item let alone had time to try it.
They claimed not to know anything about the other amounts of £148.27 & £54.25 so I tried calling Premiere Whitening.com on the number they had provided on their confirmation message and all I am getting is a voice message stating the office hours and that is on both the 888 and 0203 numbers.
I am now £243.34 down for something that should have cost me no more than £7.90, which as I was made redundant earlier this year I can ill afford this scam.
The thing about this scam is the product or description do not tie in with the companies placing the advertisment and the advertiser, product or confirmation mails do not link which is making it difficult to find the correct source of complaint in order to get a refund.
To date I have not received any items in relation to £148.27 & £54.25.
If you can suggest how I may be able to get recourse for this it will be greatly appreciated.
I have included my phone number & e-mail address in case you can provide me with some information on where I can proceed with this complaint.

Thank you
GW

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

51 comments
Add a comment
S
S
smokeape
Columbus, US
Mar 01, 2010 8:59 pm EST

Contact your credit card company and have them issue you another credit card due to fraudulent charges. My company MasterCard - Citibank will reimburse me and go after the crooks.

The crooks were purely and simply stealing money from me with fraudulent charges from several different overseas merchant names each month. It's an international level scam using phony organizations to steal your money after they got your credit card number with a small investment of a couple dollars.

Do not call the thieves, call your credit card company instead (your financial institution) to put an immediate stop to it.

C
C
cecile123
CA
Mar 18, 2010 7:52 am EDT

I also did not see the fine print when signed up for sample from myeverbrightsmil.com...the ad specifically used a lady who live in our small town who had tried myeverbrightsmile and knew of cheaper way to go...so I believed it...boy am I sorry now. It is showing on my bill as follows: I was charged 2.29, by SII*ONLNORDR [protected] then after 10 days charged 87.47 for a product I never received. ...I was able to contact them by phoning [protected] and cancelling the account.

There are other charges on my statement from companies I have never heard of...One of them is Nuskin [protected] singapore charged me for something 119.02...I have yet to find the source to get that one cancelled. Can anyone help me with that one?

another was membershipcare.net where I was charged for a membership 40.00 twice but managed to get the account cancelled...might get a refund? cec

J
J
Jasemine
Southampton, GB
Mar 29, 2010 8:16 am EDT

Sadly i was scammed too, i saw an advertisement linked to the Daily Echo on how a school teacher has professional whiten teeth after using this product and it cost her less then £4.00, so i though i might as well try..

I order from the website, the trick was to order both 'free trial' products and use them together and you will have whiter teeth within a week. So like many others i though i might as well try.

The products turned up a week later, well the same item turned up twice. i phoned up [protected] which was the customer services team and explain what had happened, she told me that all she could so was request a refund and that i didnt need to send the item back. At this point the charges were under £4, so i wasnt to bothered and she said she cancelled the accounts.

A week later i looked at my account and i had 2 payments taken from me. £2.63 SII*ONLNORDDR877683 and £59.77 SII*ONLNORD877683 a week later i had another one £27.38 IBUILD WEALTH and then a few days later £95.25 cln* TEETH.com+, so three different companies. I immediately cancelled my debit card.

I contacted [protected] then again, and apparently i placed another order for another 'free trial' and because i didnt cancel this one they took out the membership fees of £95.25. I dont remember placing this order at all. Long story short i manage to get this refunded after a few emails, but they completely deny taking the other lots of money out. By the way i never recived any further product so not sure why the membership fee is so high?

They said that although the product is theirs, if someone else advertised their product on there site they are not responsible for it. So basically when i placed the orginal order for the two trial size products, not only did the correct website get my card details but so did this other company. So basically i was out of pocket again.

BTW they are really really rude, barely spoke english and keep hanging up on me, dare to think what my phone bill will be.

I have filled out the fraud barclay forms for the onlnord and ibuild weath transcation but i am not confident i will get the money back from my bank. Keeping my fingers crossed.

If on your bank statement it shows cln* TEETH.com+ chances are that you can and will get your money back although it can take 15 days to arrive.

N
N
notsmiling44
Celebration, US
Apr 27, 2010 3:23 pm EDT

I just found out I also fell for an msn pop-up article. Mine contained Premiere Whitening and Dazzle Smile. I printed out everything when I ordered and no where in it does it say you have to return unused portions, or anything about more recurring charges. I am usually so cautious. I am furious now. They are demanding $613 or they say they will hurt my credit by submitting it to the credit bureaus.

L
L
LIZBET
GB
May 10, 2010 10:53 am EDT

was going to try this, but i am glad i found this page.
I am so sorry to all you people that have been conned.
I am going to stick with my dull teeth

Lizbet

M
M
marse
Honolulu, US
May 18, 2010 3:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I finaly found a ph number that works! here ie is.. [protected] the customer service rep said they would be sending me and email and that i would have to follow the order modification directions to cancel. good luck to every one! I found the phone number on another scam site "everbright smiles scam" a big thank you to them! I hope this helps others.

C
C
Chuck Turner
Sandy, US
May 31, 2010 11:08 am EDT

Informations found upon another website:

Adverts on Yahoo.com lead to this fake news website:
http://consumersreportsweekly.com/uk/consumers-teeth-report/

Owner of that website also owns:

acaiberriesblog.net
acaiberryandcoloncleansediet.net
acaiberrydietscam.net
bingprofitking.net
binv.org
bbing.org
briteteethproreview.net
consumersreportsweekly.com
craigsjournal.com
easygoogleprofitreview.net
easygoogleprofitscam.net
easygoogleprofitscam.org
easytweetprofits.org
ecigblog.info
googlemoneyprofit.net
googlemoneysystemscam.net
googlestartupkit.org
governmentgrantsfordebt.net
governmentgrantskit.net
howtolose30pounds.net
howtolosetummy.net
johngotripped.com
makemoneyongoogle.org
multiplestreamsofincomescam.net
thedietsite.org
thequickestwaytoloseweight.net
washingtonnewsdaily.com

The link on the fake news website at
consumersreportsweekly.com/uk/consumers-teeth-report/ to everbrite
smiles goes via:

bbing.org/tracking202/redirect/cl2.php?q=http://affiliate.c2mclicks.com/rd/r.php%3Fsid%3D2638%26pub%3D515663%26c1%3D%26c2%3D%26c3%3D103777

http://www.incentaclick.com/click/g69fdf88d2/515663/

www.safepaysecure.com/xmaffiliates/aw.aspx?B=185&A=134&Task=Click&SubAffiliateID=16329-515663
and secureorder1.com

to end up at: http://www.myeverwhitekit.com/ebw0108102/?B=185&A=134&SubAffiliateID=16329-515663

The order page at:
https://www.secureorder1.com/myeverwhitekit/ebw0108102/checkout.aspx?
contains fake (non hyperlinked) security logos, hacker safe logo etc

http://whois.domaintools.com/safepaysecure.com
on same server: http://whois.domaintools.com/transactplus.com

incentaclick.com=
CX Digital Media
1255 Bay St. Suite 400
Toronto, ON M5R 2A9
Phone # 866.962.9764 (866.9.MAX.ROI)
Fax # [protected]
E-mail: customerservice@cxdigital.com

c2mclicks.com=
Convert2Media
7611 Preslar Court
Windermere, FL 34786
Telephone: 800.689.1260
Direct: 407.704.0522
convert2media.com
Previously involved in Govt grant scams:
http://www.freegrantkitscams.com/2009/08/convert2mediacom-supports-grant-scams.html

Everbrite Smiles scam is also being promoted by:
Ryan Eagle
Eagle Web Assets / EWA Network
207 Willow Parkway
Buffalo Grove, IL 60089
USA
http://www.ewanetwork.com

Proof: https://twitter.com/ewanetwork/status/14168444796

https://twitter.com/ewanetwork
https://twitter.com/ewanetwork/status/14538181752

XM Brands/Everbrite also owns all these websites:

acaiberryradiance.com
deramaxin.com googleprofitlibrary.com (work at home scam)
musclemaxxl.com myeverwhitekit.com
myultrabritewhites.com
rezv-ultra.com
acai-lift.com
acaiberryradiance.com acaiessence.com
arcticwhitekit.com
articsmiles.com articwhites.com
athomebusinessnetwork.com
athomebusinessventure.com
athomecorporation.com brightsmilekit.com
celebrity-white.com
celebrity-whites.com
colon-flush.com
colon-lite.com
colonadvanced.com colonaturecleanser.com
colonextreme.com
colonmaxx.com colonreduced.com
colopurecleanse.com
dualpowerberries.com
e-cigarettesonline.com
everbritewhites.com
glowhite-smile.com
gosmilewhite.com
hollywoodcoloncleanser.com
hollywoodslimbody.com
hollywoodteethwhitner.com
internetmillionssystems.com
internetmoneynetwork.com
internetprofitmarket.com karllevine.com
maqui-colon.com
maquicoloncleanser.com
max-resv.com
maximumburnxtreme.com
maxxcolon.com moneylibraryonline.com
moneymastersathome.com
my-hollywood-smile.com
myacaimaxcleanse.com mydietmaxburn.com
mydietmaxcleanse.com
myeverbritesmile.com myeverwhitekit.com
myonlinesuccessvault.com
myvirtualsuccessvault.com
naturespurecleanser.com ncomnetworks.com
nutra-cleanse.com
nutrafatburner.com
onlinebusinesshouse.com
onlineofficecenter.com
onlineofficeprogram.com
onlinesucessvault.com oralwhites.com
personalprofitlibrary.com
pro-resv.com
pro-whitener.com
profitathomepro.com
profitlibraryathome.com
profitlibrarybusiness.com pure-resv.com
regimexm.com
rejuvinx.com
resv-max.com
resv-power.com
resv-vital.com
resvglow.com
resvradiance.com shortsaledollars.com
sivitrol.com
smilenglow.com solutionsteethwhitner.com
syndexindustries.com
theinternet-millionaire.com
theonlineprofithouse.com
tribecaindustries.com
truecolorwhitener.com
virtualsuccesskit.com
virtualsuccessvault.com
webbusinessaccess.com
webbusinessprogram.com
webmillionsnetwork.com xmtests.com
zaazoomteethpen.com
zaazoomwhite.com
xmbrands.com

XM Brands (Everbright) is being investigated by Florida Attorney General:

http://www.myfloridalegal.com/lit_ec.nsf/investigations/E2B4046B28E10B148525768C005B8E6C

An Unfair Trade Practices investigation(Economic Crimes Division) is
in progress through the office of Bill McCollum, Florida's Attorney
General. Terry Crossen is the Financial Investigator, gathering
affadavits in the case of XM Brands, INC and XM Labs, LLC.

Contact Mr. Crossen ASAP at [protected] if you want to submit an
affadavit of your complaint. He is very eager to move this case along.
Good luck everyone!

E
E
Everbrite-Is-A-Scam
Baltimore, US
Jun 02, 2010 10:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

everbrite is a scam. do not buy from them! they make it very hard to cancel and will try to extend the trial so that you get billed. trust me- dont use this product. cancel your credit card if they already got you...

M
M
Marlane
Liverpool, US
Jan 28, 2015 11:12 am EST

I was one of the lucky ones. I ordered 2 trial samples of Bella White & Blizzard White? The names are continually changing as one poster noted. One company sells it to the scammers, and changes the packaging.
I had a bad feeling about it so I checked on all these online scam reviews.

I called my credit card company an hour later and sure enough, the $1.03 and $1.03 were charged, which was fine, because that was what I agreed to. I cancelled the card, blocked the merchant.

Surprisingly, I did get the product. I did call their number to cancel, just to cover my bases. They said it would cost $9.95 and to press 1 to agree. I did knowing my card was cancelled. I just wanted something some where to tell me I got rid of this nightmare company. I did it with both. 2 different numbers,

They tried and failed to charge my card hundreds. Chase was well aware of the scam.

The product is not great. It is no better than $10 white strips you can buy over the counter. It was worth trying for the total $2.06 I paid, but, it is nothing special.

I feel really really bad for those of you that paid with a bank account debit or even credit card buyers that failed to call within the time window. It was a valuable lesson for me.

MOST IMPORTANT INFO ON THIS POST: I will never do free trial anything anytime, with out using a prepaid card with about $10 on it (Some other poster gave that advice, and it does make perfect sense. They can not charge a prepaid card more than the balance) I hope people reading this, take the same advice.

M
M
Marlane
Liverpool, US
Jan 28, 2015 11:37 am EST

IF YOU ARE TEMPTED TO DO ANY TRIAL ONLINE, DO IT WITH A PREPAID CARD, THEY ARE AVAILABLE ANYWHERE, GROCERY STORES, WALMART, etc

Put $10 on it.

I will never do free trial anything anytime, with out using a prepaid card with about $10 on it (Some other poster gave that advice, and it does make perfect sense. They can not charge a prepaid card more than the balance) I hope people reading this, take the same advice.

M
M
Marlane
Liverpool, US
Jan 28, 2015 11:47 am EST

One other complaint. Every time you call these companies, your phone number is sold to other scam companies. Your phone will be ringing off the hook. It is a no win situation.