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They offer a free book, just pay shipping. WATCH OUT. If you order it they charge the shipping charge and then start this 19.95 a month charge for a tiny newsletter. They saidIi agreed to that! The say they will cancel future charges but wont go back and refund their unauthorized billings they made. I went back to website www.losethebackpain.com refilled in an order and it didnt say anything about agreeing to this charge.
They also go by LIVE PAIN FREE, the title of newsletter and webiste is www.losethebackpain.com
CAREFUL...RUN! Just yet another scam.
I got my 19.95 charges refunded today! Hooray.
Someone who works there saw my post, THANK YOU!
Call Healthy back and tell them to stop your subscription NOW that should stop future billings...
Tell them you will dispute that first one with your bank...then do that...they usually wont refund it voluntarily
then post what they are doing again on this board...someone from their company does read it...good luck!
The complaint has been investigated and resolved to the customer’s satisfaction.
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Ordered this in January and after taking for a couple of days developed terrible itching so stopped taking. Went on line to see if others had issues and appears to be a scam to which I'm embarrassed. Called immediately and cancelled EVERYTHING!
This is where the scam starts. I said I wanted EVERYTHING cancelled, newsletter, heal & soothe, everything & was told it was. There would be no more taken from my acct.
Noticed today they debited my acct another $14.95, which they've been doing since January. Yes, $14.95 for paper not even product.
Customer service was as rude as expected when I asked for a refund for things cancelled. Said it was MY FAULT as I only cancelled the product not the newsletter. Told her she was mistaken as I was very clear about the word everything.
Seemingly trying to intimidate, doesn't work with me, said all calls are recorded and she could pull it up. Said go right ahead as I know exactly what was said.
This is a big scam just to get your CC # to debit every month. Called my bank and the only way to stop these is to change your card.
If I could give the no negative stars I would. Went for the online buy one get one free. I was signed up for automatic shipments which I did not approve. After taking 3 pills 3 times a day for a month as suggested, I was still in a lot of pain. I called and cancelled all future automatic shipments and was give authorization to return. At the Post Office I requested a tracking number, I had multiple shipments, but the teller did not give me the receipt. I waited to call and see if they had received my return and was told that without a tracking number they had no way to know if they had received the item back and they could not issue me credit. I tried back after a whole month had passed and was told the same. This is when I told them how they could get the merchandise back and not issue credit to the customer, this is a scam. After receiving no resolution, I called my credit card, reported the unauthorized charge and disputed it, I also asked that all future charges from Healthy Back Institute be blocked. My credit card company opened an investigation into this company and within 3 days I had my credit to my card. In my opinion this is a definite SCAM and I am warning people to check for negative reports before buying through this company.