Hero MotoCorp review: Bed experience with charisma hero Chandigarh service centre

Dear sir,
I am kamaljeet Singh from Chandigarh i have hero hf deluxe 2014 power start i have purchased hero gold life card point Thursday date 12/03/2025 I'm visiting in dealership my redeem points from my account for hf deluxe service I'm go to charisma hero Chandigarh they will not help me they said redeem points not working now Manager Sanam singh chouhan and Richa mam behaviours very very rudely with me I'm value customer for them and hero India but they are not resolved my issue hero gold life card redeem points yesterday 13/03/2025 I'm again visit service centre they will ask to me our system not working and not responding to me then I'm going to his sale's showroom at Chandigarh charisma hero and meet with dealer Sm Nachatar Singh he is not lesson my issue and deal only sale a customer he is offering a water bottle to seat there a customer come to showroom purchase a bike but not talk with me and not offer water bottle I'm very disappoint and feel very very rudaly behaviour with me then I'm again back to going service centre then I'm open my app redeem points 300 my app I have cash 300 coupon code in service then I'm talk with sanam Sir and richa mam they will not lesson me they are busy enjoy Music and song evan very advisor and workshops team full volume up to music sounds box at service centre then enjoy holi festival because holi festival day not in this day this working day but they're not responding and helping me then I'm complete my gold Life card request I'd is [protected] then hero sriganganagar team Gide me Sir do this then you redeem points alredy cut your service bill when service centre generate and make your bill then I'm explain to charisma hero Chandigarh pls do this when you generate bill then my 300 points redeem in my bill and I have a coupon 50% laber and 10% discount in all in show my app I will attach screenshot in Mail please check I'm discussed with them they will not give me this coupon discount to me then I'm pay 2589 i will pay to my bill attached file in Mail please check , they will not clear my bike, not cleared and shampoo, waxes in my bike i will pay to them all payment for this shampoo waxes and cleaning but he said not add money to bill but I'm add attachment file I'm pay to them for this paid service and all I'm come to my bike in on the way to my home i will see a noise in chain sprocket kit is sounding and very tit but suddenly I'm going back to service centre they will closed I'm slow drive then come to my house please I'm requesting to you resolved my mager issue chain sprocket kit and speed meter, my gold Life card 50% discount, clear and shampoo, waxes my bike my registration mobile no [protected]
Gold life card membership id [protected] valid 12 march 28
Please check and I'm required to do fine to dealership and against service manager customer care and showroom sale manager and Richa service team and resolved my issue as per soon

Thank you
Your unhappy customer
Kamaljeet Singh

[protected]
Chandigarh

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