I called Hero Plumbing about a leaking pipe. They came within 3 hours and the plumber was proficient. But the charge was excessive. The pipe leak was simple and took less than $75 parts and less than an hour of labor. The plumber was there for 2 hours most of the time writing estimates for work I didn't want or need. I was charged over $1000 for work that should cost no more than $250. Hero uses scare tactics on seniors and encouraged me to have complicated work done which was absolutely not needed. They seem prey on people who need work done quickly.
Country of complaint: United States