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High 5 Games / High 5 Casino

High 5 Games / High 5 Casino review: No payout

L
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3:25 am EDT
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I won $450 not too long c ago.. I have cased put with high 5 once before and everything went very smoothly.. this time however, I'm not so lucky.. my account has been verified for quite some time... so when I won $450 I clicked on redeem and it wants me to enter all of my info again. as if its for the first time.. so I tried to enter my info, but it says that my username already exists. When I X out or try to close that page it sends me to the login page. when I login it sends me straight to the same page that wants all my info... it's just an endless loop. customer support is a joke.. they keep telling to enter a phone number,. which has absolutely nothing to do with my problem. the site is rigged to do that. and customer support knows all about it. its their job to play stupid... I don't understand how they're still in business. and I don't understand why there is no one other than websites like this one to complain to. I don't care about complaining. I want to know who to talk to that can recover my money.

Desired outcome: I want the money I won...I want to know who to talk to that can actually recover the money that is rightfully mine.not just take complaints.how can they just keep getting away with it?

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  1. High 5 Games / High 5 Casino Contacts

  2. High 5 Games / High 5 Casino phone numbers
    +1 (212) 604-3000
    +1 (212) 604-3000
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    35%
    Confidence score
    Head Office
    +1 (201) 825-1711
    +1 (201) 825-1711
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    New Jersey
  3. High 5 Games / High 5 Casino emails
  4. High 5 Games / High 5 Casino address
    One World Trade Center, New York, New York, 10007, United States
  5. High 5 Games / High 5 Casino social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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High 5 Games / High 5 Casino Category
High 5 Games / High 5 Casino is ranked 13 among 18 companies in the Poker and Casino Games category